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June 2025 by Raymond Winkler
Fast and friendly service. Very knowledgeable.
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April 2025 by Ida Mclaughlin
Very satisfied
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April 2025 by Angie
Dear AT&T Customer Service,
I am writing to formally express my disappointment with the service I received at one of your AT&T locations on March 31st at Cleveland this exact one.
When I visited the store, I was seeking assistance with account help. I approached the representative politely and was patient, but instead of offering any real help, she told me there was nothing she could do and simply sent me to another store. On top of that, she left me waiting for about an hour and had a poor attitude throughout the interaction. Her attitude was unprofessional, and I felt ignored rather than assisted.
I expect better customer service from AT&T, and this experience was unacceptable. I would appreciate it if you could address this matter, ensure better training for store representatives
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March 2025 by Harris Blanchette
Amazing Miguel took care of me
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March 2025 by Terry Moser
Josh was amazing and helpful
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February 2025 by Jesus Garcia
Yea I went in the morning and had Miguel help me out he was great but I had to come back later in afternoon and Josh was such a great help he had like 3 different customers infront and made sure he attended all them even me and he was by him self shout out to these guys and att
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February 2025 by Joyce Feazell
Had some issues with my bill on att and was able to get information. He explained it with detail and patience.
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February 2025 by RJ Davis
Would not help me get a phone I brought in turned on for my daughter because i wanted it prepaid. Actually got up from the table right after i said prepaid and left the room.
1 more issue from anything ATT and im pulling all 3 lines and going somewhere else.
And to think, this could have been 5 stars. Good luck ATT employees, I hope you and the company get bought out by Musk or Tmobile. Lol
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February 2025 by Anthony Young
Josh was wonderful and very helpful
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February 2025 by john sellers
Very helpful
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February 2025 by April Foster
My boyfriend lost his phone while fighting a bear in the woods. Miguel was awesome with helping us file a claim and we were only there about 15 minutes!
(Don’t worry, the bear is fine)
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February 2025 by enrique cuellar
the service was ok until the rep state that i was not the same person in my picture id i feel like she were profiling me , i want respect for me as a hispanic in this hard moments we experience, specialy when i give my bussiness to this company
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January 2025 by Susan Winkler
We switched from Verizon to AT&T. We visited the store in Cleveland , Texas. Miguel Fierro was our salesman and he was awesome. If you need anything make sure you ask for Miguel. He's very knowledgeable and courteous.
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January 2025 by Roger Witham
Miguel was professional, knowledgeable, courteous and well spoken! Great personality 👍
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December 2024 by Christle Williamson
They were very helpful and very nice .
