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February 2024 by Luis Lomeli
Great place
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January 2024 by Chastity Casey
We take all three of our German shepherds.. They are always happy and calm when we come for a appointment.. people here are very kind and helpful ❤️? we thank you for all you do for our fur babies ?
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January 2024 by Mari Miller
Super caring and good prices
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January 2024 by The1097east
Big thicket vet great atmosphere great service great team my new favorite vet they treat you like family and take care of your loved ones.
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January 2024 by Desiree Heller
Answer phone quickly. Too high priced for neutering. $100 more than other local vet. $300 higher than Texas Liter Control.
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January 2024 by Amy Cee
Super helpful! Trevor, the front desk clerk went above and beyond.
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December 2023 by Andee Rose
I have been bring my gsd here for almost 5 years, they have been great with her anxiety and information. I highly recommend!
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December 2023 by J W
Call your own clinic for your fur baby and was told to call an emergency clinic, no care in the world, didn't give advice, or say let me talk to the Dr. NOTHINGIt's a shame that they lost another loyal customer because of the staff etc.
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November 2023 by Rick Andrews
Very professional staff and Dr. Cochran is the best. It's great when the Doctor actually spends time with you and your pet instead of just in and out.. She is dedicated.
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November 2023 by leslie d
I have been a loyal customer of Big Thicket for over 20 years. Unfortunately the quality of care has gone down drastically and the prices have skyrocketed. They have fees on top of fees that no other vet charges. None of the good Vets are there anymore. I’m taking my business to Chachere’s in Dayton.
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August 2023 by Kindra cole
I called big thicket veterinary clinic in Cleveland this morning about my dog bella then again this afternoon Rebecca answered my call this afternoon and I think she's also the same lady I spoke with this morning she was very nice and answered all my questions and bless her heart I had 100 questions to ask over my dog very professional and very nice I was having a very hard time with making an appointment for my dog nobody had anything available she was able to have an available spot for Wednesday at 9 a.m. I end up having to call back because my dog seem to be doing a lot better than she was and she wasn't eating before and then she started to eat a little bit when I offered her some chicken today so had some additional questions here I was thinking that she may be sick and now I'm starting to think that she's just becoming a very picky eater she answered all my questions and told me what I could feed her that wouldn't hurt her and let me know if she seems to be eating better and is doing okay I can just call and cancel my appointment I highly recommend asking for Rebecca if anything is wrong with your pet she seemed concerned for bella as if Bella was her own dog I can tell she truly loves animals and wants to do nothing more but to help! Please ask for her if you have any questions or concerns thanks again Rebecca for answering the 100 questions I had for you with patience and understanding and being concerned about bella as if she was your own!
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July 2023 by Fatima H
Our sweet girl ****** had emergency surgery yesterday and she did well through that but the Big Thicket Veterinary Hospital insisted we leave her over night they said she was doing great but wanted to Monitor her..Here is some advice to anyone having any type of surgery on their fur babies make sure that the Veterinary Hospital that is performing the surgeries have overnight staff monitoring these precious babies all night . We thought they did and they did not ..We would of never left her if we knew that she would be alone all night . You would think by them claiming to be a ********************* and performs surgeries especially emergency type procedures that overnight monitoring if a given ..We knew the chances of her surviving the surgery was slim because she was 16 yrs old .. And we excepted that .. but to have her pass away over night in a cold cage by herself with no human being there or any contact is not expectable..The staff there was very un sympathetic.. they just kept repeating what Im sure was instructed to them to say . I worked at a few Veterinary Hospitals and we always had a staff that would monitor any patient that had surgery and was staying overnight This needs to be changed because if they are claiming to be doing surgeries then they need to provide that to
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July 2023 by Steven Light
Their prices are a whole lot more reasonable than Conroe area. Staff was very nice. We started going here due to a place in Conroe wanting $1k for a procedure. We came here and it was a little over $500. During procedure they also removed a growth she had and if I remember correctly charged us a extra $20
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July 2023 by Holy Guacamole
Gave me flea medicine for my cat and didn’t work. When handing me my very peaceful and people loving cat she had patches of hair missing and she was shivering, when I asked what happened they said they didn’t know what happened. Never ever come to this vet unless you clearly want your animal abused
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June 2023 by B K
I had to put my best friend down on Saturday. Riley was 13 and the love of my life. Big Thicket treated Riley and me with such respect. She's no longer in pain and Big Thicket helped to ease mine. Thank y'all so much!!
