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January 2024 by Jeffrey Z.
The young kids that works there was awesome he was going above and beyond trying to find me but I needed but some old f***** want to try to get rude and s*** and saying that they're not doing or they don't offer what I'm asking when I know they do because I've done the same thing multiple times and then tried to tell me that I'm wasting his guys time by trying to get a part for my vehicle. And save over a hundred bucks from having to buy a whole wheel assembly when all I need is an inner bearing don't waste your time at this trash company
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November 2023 by M Rains
I went to this location because I needed a new battery. I was in a desperate situation at this point because if I turned my car off I would need someone to jump me. I bought the battery I was told that I would have to wait because they were busy and there were only two employee,which I understand.i waited like 15 minutes for two employees to come out to tell me that they were not about to touch my battery because it had fuses attached. They said that could go to a mechanic and they could change it out . Mind you it was day after thanksgiving there was not a lot open . Further more I just 250 dollars on a battery that they very easily could have exchanged out . The lack of concentration for my situation and just clearly not wanting to do their job was disappointing. Luckily I had a neighbor help me it took less than 5 mins . I hope this doesn’t happen to an elderly or single mother that just needs someone to do there job .
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November 2023 by Steave Bradworth
Don't know where's worse the autozone across the street or O'Reillys both are at the same level of not knowing what they are talking about but i think autozone and O'Reilly are competing one which ones the rudest no customer service
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November 2023 by Amy Cee
As always, a great experience. Yahira was very helpful and got the cleaning kit and tools we needed.
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August 2023 by Gh6st
Young gentle man with blonde hair always takes great care and very helpful
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August 2023 by Jennifer Porter
Originally went to Auto Zone (due to my customer being an AZ fan, but I've always been an O'Reilly fan!) to pick up an alternator. When I pulled it out of the box (while still in store) I noticed the wires were burnt and the part was bad. It was $164, 1 yr warranty. They had another one available for $244 with Lifetime warranty but my customer didn't want to spend the extra money. Went across the street to O'Reillys. They only had the expensive one in stock. The manager gladly PRICE MATCHED it with the $164 one across the street so I could get the job done that day. That is going above and beyond and EXCELLENT CUSTOMER SERVICE. This is why I love O'Reillys!!
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July 2023 by Jennifer Hinson
Originally went to Auto Zone (due to my customer being an AZ fan, but I've always been an O'Reilly fan!) to pick up an alternator. When I pulled it out of the box (while still in store) I noticed the wires were burnt and the part was bad. It was $164, 1 yr warranty. They had another one available for $244 with Lifetime warranty but my customer didn't want to spend the extra money. Went across the street to O'Reillys. They only had the expensive one in stock. The manager gladly PRICE MATCHED it with the $164 one across the street so I could get the job done that day. That is going above and beyond and EXCELLENT CUSTOMER SERVICE. This is why I love O'Reillys!!
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July 2023 by Kristine Myers
Very nice clean store, helpful employees, and quick service.
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May 2023 by Marcus King
Ray is great! I had an old and tough set of rotors/drums to turn. I know it was a challenge, but he got it done and FAST! The rest of the staff are quick to be friendly and helpful.
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May 2023 by Myrick Salazar
Quality parts at reasonable prices.
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April 2023 by Kelly Spoonts
Great service and great selection
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March 2023 by Patricia O.
Ray is highly unprofessional and undermined me for being hispanic. Never had an issue with oreillys before until i met him. Dont recommend this location
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January 2023 by Joel Guerrero
The discounts for leaving your old pieces when you buy a new one are totally false, I'm not sure if they are in all stores but in this one they are
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December 2022 by Will King
No customer service
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December 2022 by Cristina
I went in there about a day ago and bought a part asked if I can use a screwdriver and the manager (ray) told me no because he don’t have tools and because customers don’t return them so rude went to the other O’Reillys and got better customer service.
