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April 2024 by Chef Philip McCulloch Sr.
Great milkshake limeade was no good.
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April 2024 by A. Thompson
First of all if you're employees are going to throw a fit about making food due to an ALL day menu- get rid of it! After being screamed at by an employee this morning at 8am for asking for popcorn chicken is absurd. Poor customer service and unfortunately it isn't the first time. But, will definitely be the last time I go to sonic. Do Better.
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April 2024 by BlessedMama GS
They're perfect every time ?.
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April 2024 by leslie Mejia
Drinks are great and we always love the onion rings
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April 2024 by JohnnyNKathi Kitchell
Food is always hot abmnd fresh.
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March 2024 by Jackie Hubbard
Went through there today to get my Mother in law and Niece and had the best customer service ever. Evalan was super greeting looked like she actually was happy and wanted to help. Whenever I go back to Cleveland I will go back to sonic simply for the service. Appreciate ya.
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March 2024 by Queen K
Tried the pulled pork sandwich and it didn't taste the way I hoped. This was not a hit for me. We also ordered kids chicken tenders and they didn't look fresh. The looked like they were redipped. They also charge for bbq sauce and other specialty sauces. Ketchups were sticky. We would have complained but they seemed too busy and irritated that we left it alone. We usually aren't on this sound of town and chose to go to Sonic over Jack in da box. Wish the experience was better.
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February 2024 by Julia F
I went thru the drive thru, it was fast, service was friendly. The burger was prepared almost as ordered, but I ordered light mayo and they went heavy on the mayo. I asked for light mustard and I could not see or taste any mustard. The Oinon rings were cooked good, not over cooked. The price for a burger with jalapeños, no super-sized onion ring, large drink was $11.53, to me that's high priced. The burger was small, in my opinion.Parking: There are MANY POT HOLES going In and Out of the restaurant, so BEWARE AND BE CAREFUL, they are deep and large!!!
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February 2024 by Ariel Tirey
Very disappointed in this sonic... Food is never not and drinks are never
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February 2024 by angel kyle
My experience at cleveland sonic was horrible I asked my carhop kylee to go back and get my food remade because it was clearly not what I asked for and she rudly rolled her eyes at me and said "sure whatever" and when she came back with the right food she told basically tossed it at me and I asked her I'd their was an issue and she looked at me and rolled her eyes again for the second time and said in a very rude tone "have a great day Sir" when I'm clearly a woman I'm never coming back here again
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February 2024 by areyoureal rel
I went there and one of the car hop people her name was kylee i believe, was being very rude to me for no reason , when i politely asked her if she could remake my drink because i think she didn’t hear me right and gave me the wrong one , she snatched it from my hand and rolled her eyes and went back inside to remake the drink ,she had a-lot of attitude and was just being straight up disrespectful
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February 2024 by Serenity Leyva
Service was horrible, young lady gave me my food but with so much attitude, I asked her if she could be careful and she just looked at me then walked away, when some of my food was missing from my order I asked her if I can please get what I paid for, once again with so much attitude this women just forcefully handed it to me then rolled her eyes once again I called her over so I can see her badge so I can report this to the manager, when I asked her name she tried covering it then stormed off, horrible service never again, sonic do better with you’re workers don’t just hire anyone this women’s name is Kylee small rounded spaced eyebrows with an lazy eye
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February 2024 by Jayden Johnson
went here the other day and got some shakes but when brought out the wrong order i informed “ kylee “ based on her name tag what i had actually gotten. her response was to roll her eyes and go back inside. i waited about 10 minutes just for her to come back out and aggressively shove the drink holder into my hands causing me to almost drop the whole thing. when addressed she could have done it a little more nicely she gave me a stank face and stated “ well it doesn’t look like you need any shakes anyway maybe next time stay home “ i asked for the manager and she just laughed and said “ of course the overweight karen wants to snitch “ and waved me on like a dog. i finally found the confidence to inform the company of such a horrible person working for them and hope only the company can make better decisions on how their employees should properly treat anyone no matter what they look like.
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February 2024 by Gracie Cangemi
Im very embarrassed and upset about this sonic due to the lack of respect and manners in the employee's especially the one with a lazy eye I was getting some food for me and my friends and this young girl came up to me with my food and asked if I was going to eat my order all by myself and i looked at her in complete utter shock and before I could answer she said under her breath to cut off on the calories while handing me my food. I'm so sick and tired of going to this place and getting shamed!! I hope she gets fired because if she is that comfortable talking like that to me I could only imagine how many people she talks like that to on a daily basis. Never going here ever again!
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February 2024 by Kaslyn Rubio
If I could rate this place 0 stars I would. For starters the girl with the lazy eye Kylee was really disrespectful towards me while I was at the carhop. If you don’t like your job why work in the fast food service. There was no reason for her to cut me off while I spoke or treat me disrespectfully at all. I will never attend this Sonic again.