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January 2024 by Margaret Hill
Very helpful in setting up our newIPhone 15 Pro Max.
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December 2023 by Cynthia A.
Very pleasant and helpful staff. They were a lifesaver for us when we needed internet services. Junior was very helpful and made our decision making a simple and quick process.
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November 2023 by Debbie Reynolds
Already had a T-Mobile plan with my phone went in today got home internet what to give a special shout-out to Robert ,Sean, junior and jr ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐♥️?
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October 2023 by Jarrod Kahler
They were so helpful
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September 2023 by Lee
I’m not really someone who ever writes reviews online and I don’t read them either so I don’t know if anyone will see this but I can’t not document and share what an incredible experience I had upgrading my phone with Robert by my side. It was my first purchasing on my own due to the fact I am just not getting un-tethered to my family plan and I was really nervous about possibly getting ripped off in some kind of way bc honestly a new phone even with an upgrade is lot of money for me right now. Robert made me feel extremely comfortable from the moment he greeted himself and he saved me money I did not know was possible and I left with a newer phone than I intended on leaving with. I can’t believe I waited so long to do this I should have come ages ago. Please if you’re out there reading this and can identify with my situation just rip the bandaid! As soon as you’re there, ask for Robert!
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September 2023 by Randy Heath
My wife went into the Cleveland Texas store for some help repairing an Iwatch band. She was getting help form one of the employees and tried to access the account. The assistant said I was the only one who could make any changes and she disagreed. The employee showed her the screen so she could see for herself that I was the only one on the account. The store manger saw it and went berzerk on the associate. My wife asked him to stop and he basically said mind your own business. She asked for his name and he refused to give it. (Robert, she saw his name tag later) She told him he was rude and she would never bring our business to Cleveland and agian and he ignored her. So like she said I will not do business there again and trying figure how to take my business to another company.
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September 2023 by Elizabeth Villegas
Robert L . Retail store manager Jose f. J.r supposable mobile expert can’t get in the account rude as hell and want us to call 211 instead of them doing their job when we have the exact change in hand but can’t get in the account when the manager can authorize it to get in but he won’t do it .worst store i do not recommend this store
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June 2023 by Thomas Heavey
I have been satisfied with the service and the staff has always helped me with any questions about my phone, for which I've had many as I'm still learning all the ins an outs of what a phone has become today when as a younger man you just used it to call and now thier a better computer than the ones I paid thousands for just twenty years ago.
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April 2023 by Diana Guerrero
Vinny help me out very well great customer service I strongly recommend this T-Mobile in Cleveland ? awesome service he helped me out with my iPad thank you Vinny ?
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March 2023 by Kaitlyn Denton
Good service, friendly team!
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October 2022 by Adriana Marquez
(Translated by Google) Perfect Yessi... she explained everything I needed to know very well... Thank you ?(Original)Perfecto Yessi..m explicó muy bien todo sobre lo que necesitaba saber.. Gracias ?
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September 2022 by Shawn Jones
No phone in stock poor customer service
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January 2022 by Bob Job
The store is great the manager and a associate stayed almost an hour after the store closed just to help me get and set up my new phone 10/10 customer service
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October 2021 by Caleb Weberg
The store is great the manager and a associate stayed almost an hour after the store closed just to help me get and set up my new phone 10/10 customer service
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October 2021 by Caleb
The store is great the manager and a associate stayed almost an hour after the store closed just to help me get and set up my new phone 10/10 customer service
