Verizon offers a wide range of mobile, 5G home internet, and business solutions at their Cleveland store. Customers can visit the store or schedule an online appointment for a convenient in-store pick-up or same-day delivery. The staff at the Cleveland location are knowledgeable and helpful, guiding customers through the buying and plan-changing process with patience and care. While the store can get busy, customers are greeted promptly and the staff ensures the workspace is sanitized after each visit. However, one customer reported a negative experience with a rude manager who was unwilling to assist. Overall, Verizon's Cleveland store provides a generally positive customer experience, with a large selection of products and helpful, knowledgeable staff.
They know their craft they always get your problem right you leave there happy
September 2024
Very bossy girls here
Pushy and inconsiderate, not friendly
April 2024
Reggie at Verizon in Cleveland is the man you need to see. He went above and beyond to resolve my issue. Been going to Livingston store but will now only use the Cleveland store and Reggie. Man deserves a raise in my opinion
