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March 2024 by Donny Kale
I have read through the reviews here and here's is honest review.I have been banking with Woodforest in Cleveland for a number of years.YEARS....EXCELLENT SERVICE....The banking experience has been nothing but great....They have been so nice so helpful and have been constant with that since day one. I love my Bank and the staff there.
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March 2024 by walter gill
I've only had 1 problem in 23 years of being a customer with Woodforest
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February 2024 by Courtney Lee
Always willing to go above and beyond. I never get told no. Maybe a see what I can do. But never enough. My favorite branch
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January 2024 by George Welch
Excellent fast friendly service very helpful
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January 2024 by Big Nenes
Did you know this bank is so limited in its structure that you can't even connect with applications like ZELLE, it is the worst option in case you need to make immediate shipments, and it is so funny that the alternative they offer you is to send through Wester Union... in the era of the immediate they still go on foot... they should at least mention it when someone opens an account with them
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December 2023 by Robert Reynolds
Woodforest Bank is the best ever, the employees are Great, Rachel Evans is always helpful, Great, Great, Great
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November 2023 by Chase
Rachel is very helpful and very knowledgeable would definitely recommend them!
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May 2023 by Liesa Elliott
I have so much trouble with this bank with money going out of my account without my authorization. I've had to get 4 different bank cards because of it . I don't understand why it keeps happening!!
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December 2022 by Delia Ross
The blonde Female ,with Glasses,chubby teller and her female manager always looks for stupid excuses to not accept checks or money orders, I go to other woodforest and have no problems . I've been with them for a long time thinking of changing to another bank that is not WF .because Woodforest specially Cleveland one with these 2 are not professional.
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October 2022 by Martha Gallardo
ifyou could answer some phone call once in a while this bank would be awesome.
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September 2022 by Jason Lindamood
James was very polite and helpful on the phone. Great service!
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May 2022 by MODERNx SPARTAN
Was with them for years. They used to be very polite now it seems they blame the customer don't care to listen they will just cut you off mi sentence. Glad I closed and went to the another bank. The old tellers were way better.
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May 2022 by Ivette Aguirre
I was having issues with my business mc and when I called to get it fixed, James was very helpful and assisted me with my issue immediately and got my card working again. Thank you so much!
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April 2022 by Syble Williams
Rachel, Juan, Brittany and James in Cleveland are the best! They know me by name and are always eager to help me out!! Super happy w my bank!
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February 2022 by Syble Konarik
Rachel, Juan, Brittany and James in Cleveland are the best! They know me by name and are always eager to help me out!! Super happy w my bank!