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November 2023 by Jason Daniel
Completely pleasant experience and truly "Home of the Nice Guys." Mason was wonderful during my entire buying experience and Phillip made the paperwork process completely painless. My time was not wasted, there was no funny business or upselling, no dealer mark-up or add-ons. Wonderful job from start to finish. I was so happy to find this dealership. Thank you.
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October 2023 by Randy Cox
Excellent sales staff! Mason communicated with me every step of the way during the ordering and sales process. The time tables were accurate and my new truck was delivered on time and in perfect condition with a full tank of gas.
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October 2023 by Devin Jackson
The service manager was very polite and walked me through the repair process. The work was completed in under an hour. Very pleased with the whole experience.
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September 2023 by chanda burns
Took my car in for an oil change. First time I have used the and they were wonderful. Fast and friendly.
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August 2023 by Bob Willins
Douglass Chevrolet was the 4th Chevy dealer I contacted in the Waco area in the past month. The others were all arrogant, lied, had no inventory and or had horrible customer service. My salesman, Mason at Douglass was down to earth, no sales pressure, honest and followed up with everything he said he would do. The sales manager, the same way. Bought my new truck from Douglass in one day! Great folks to do business with and look forward to having this dealer do all my service work. I highly recommend you visit the Douglass team before you buy from another dealer in the Waco area.Thanks Mason and management team!
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August 2023 by Debbie Matthews
Great experience! Do you miss the days of doing business with a team of employees, where EVERYONE works together? This is the place to go!I felt appreciated and welcomed from the General Mgr, Sales Mgr & two Sales Consultants Brad & Mason!Brad, Sales Consultant, was very patient, kind and helpful.
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July 2023 by Arianne Chow-Garcia
Absolutely had a professional experience at Douglas Motors in Clifton!! Hands down best vehicle purchase ever!! Brad Hufhines was AMAZING ? and had a genuine caring heart ❤️ with no pressure sales.My husband was able to leave with his dream truck . Had all the bells and whistles he could ask for. Staff was wonderful and welcomed us from 3 states away.I will definitely be back and send all my family & friends to Clifton for a vehicle purchase.Thank you Douglas Motors for going above and beyond ⭐️⭐️⭐️⭐️⭐️!!
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June 2023 by Ken Thompson
I made an appointment for wheel alignment. Walked up to the service counter, a guy said he would need to get the manager. I waited for 15 minutes to be able to speak to someone, nobody even acknowledged that I was there. The parts guy at the counter across from service never even said hello, could I help you, or anything at all. I walked out. Thanks for wasting my time. So much for supporting local businesses, I am driving to Waco instead. Never again!
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June 2023 by Mary Brandenberger
David Gloff has been my “go-to” for decades. I will not buy a vehicle from anyone else. David made a very stressful process not stressful at all. Each step in the purchase was easy and seamless. I appreciate him so very much!
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June 2023 by Ronald Johnson
Very proud of my hometown dealership David and the rest of the team took good care of my wife and me.they keep us informed all along the way of the vehicle we orderThanks guysRJ
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May 2023 by Michael Rolfsen
Buying my car at Douglass in Clifton was a great decision. Phillip and Mason made the whole experience better than I could have hoped for. Everything went perfectly smooth, and I ended up with the car of my dreams.
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April 2023 by Robert Villines
They had great customer service from start to the end. We enjoyed doing business with y'all.
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April 2023 by David Gant
I asked them to change the oil and align the front end. The oil change was great, but they said my front end needed nearly $4000.00 dollars worth of work before the front could be aligned. I took it to two other mechanics and they said it was fine. The truck has 135000 miles on it and they are 99% high way miles. The truck has never been wrecked. I took it to Midas in Waco and they saw no problems and they aligned it and I was out in 45 minutes. Don't know what the mechanic at Douglas saw, but its drives great like it always has. May consider taking it somewhere else in the future.
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March 2023 by Brent Ackors
David Knudson and Phil Howard are great!!! They took very good care of me and I look forward to using them for service for both of my GMC vehicles.
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March 2023 by Sue Damhesel
Wonderful experience with this dealership. From sales, financing and service we were treated with respect and transparency. I will recommend Douglass to everyone looking for a vehicle.
