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February 2024 by Royce Allen
I would recommend staying here. Staff was not as friendly and greeting as I get from most Best Western.
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February 2024 by victor hugo vega avila
Rooms and bathrooms with notable wear and tear, not well swept.Breakfast, a real disaster.I do not recommend it.It's not worth it for the price.Too bad it's well located.
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February 2024 by shelby J-Pickett
Everything in the room feels like it’s never been wiped down such as the lamps , dresser . The pillows had stains. And the hotel strongly smells like cigarette as soon as you walk in.
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February 2024 by Vanity Navarro
After a long drive with our kids we decided to stay here .Very clean room and the beds are very comfortable.The best thing I loved about this hotel is that it’s a safe environment and you don’t have to worry about your car or belongings.Thank you Best Western!!!We will be returning soon .
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January 2024 by Douglas Polk
friendly service, clean lobby and room. We needed a pet friendly room, which they had. The only minor things were that the indoor pool was too cold to get in and they only have one luggage cart so we had to carry everything in with. Other than that we enjoyed our quick stay and will likely stay there again next time.
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January 2024 by Johan Wall
Rooms: The rooms we're very good bathroom very good too
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December 2023 by Mo Quo
Best Western is exactly what you get for the price. A decent hotel chain, well lit parking, well attended front desk, and very clean comfy rooms. The only thing I would change is that the towels should be replaced once they no longer look new. I travel with my own towels for this reason.
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December 2023 by Damion Jaslyn Hernandez
I Went this past summer and the front desk lady name Lucy was very rude and unprofessional.I have been working so much with all the traveling I haven't had a chance to write a review.She cause me to be very uncomfortable.Shoutout Matt he is the True MVP ???
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December 2023 by Ngoc H.
Driving through on way to Houston from AZ so decided to get room for overnight stay. Hotel is older, looks more like a motel. The room was dirty, dusty but luckily I had some wet wipes and cleaned some areas myself. I had incident where next door was very loud after 1030pm, I called. Front desk for help and the staff was rude. Said he would "see what can be done" but nothing was done since the noise went on way after midnight. For the price I paid for this dump wish I would have just drove on through. Would give 0 stars if I could.
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December 2023 by Cheryl Meyer
I agree with past reviewer by saying, not sure why all the good reviews. Front desk staff was nice, but for the price, I shouldn’t have had a brown dirty bathtub with a broken drain, stains on the comforter, tiny pillows for a king bed, dirt and debris on the floor and an awful musty smell in the room. I will also say the bed comfort was zero and the walls are THIN!!! I could hear everything! So disappointing!!
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October 2023 by Jenn Cavallini
If your looking for a quiet spot on the SE edge of broader ELP, look no further. Quiet, clean, and comfortable with a good breakfast, attentive and friendly staff. There is a good restaurant/bar right next door or just down the road to the southwest is the historic village of San Elizario and to the north is the Cattlemen’s Steakhouse. Really a great location for a unique weekend getaway or staycation.Rooms: All the standard amenities, decent beds, fridge, shower with good pressure and clean-not fancy but not bad for the moneyNearby activities: Cattlemen’s Steakhouse, Mamcitas-good local bar and food, Cotton eye Joes, and historic San ElizarioFood & drinks: Breakfast was beyond the continental basics featuring biscuits and gravy, egg and cheese omelet, sausage, waffles, boiled eggs, yogurt, etcNoteworthy details: Attentive and friendly staff, quiet and unpretentious
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September 2023 by Jax Zon
LOVED that it was NO SMOKING!!! I could breathe the fresh air, both inside and out! The beds were clean and comfortable . And their Hot Breakfast, delicious! If you want ice, you go to the second floor. Enjoyed myself thoroughly?. Will return on my next trip .Rooms: Clean, spacious, relaxing . Can't put a price on a good night's rest?.
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August 2023 by Dennis Deel
This is a great hotel to stay. I'm a truck driver and I stay here every time I'm passing through. Alexandria at the front desk is always kind, helpful and professional. Rooms are clean, showers are great and service is top notch. I recommend highly.
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July 2023 by L M
Another Best Western that needs a renovation. The room was unclean. The lady who checked us in was incredibly nice and professional.
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July 2023 by David Thomas
People are nice rooms are clean needs more than just 1 washer and