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March 2024 by Jerica Ford
They answered the phone immediately- respectfully- and had me signed up within ten minutes. Service is excellent and the property is clean.
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March 2024 by Kelly Levi
Awesome customer service from Mr.Milton
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March 2024 by Eduardo
Milton was very helpful and answered all my questions. Great customer service!
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March 2024 by Daisy Rios
Great Customer Service ! Everything was nice and smooth.
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March 2024 by Chase W
Milton is great at his job. He was very knowledgeable and helpful through the full process. I wouldn’t go anywhere else because of his customer service and experience. Great prices and great service
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March 2024 by Jeff McDonald
Mr. Milton was just had great customer service, a great attitude and a even bigger smile. I will use extra space storage just because of him. What a great employee to have!!
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March 2024 by Johnni Riddar
Milton was awesome! We are moving to the area, and needed to find a storage today. Checked out another big Red storage place in the area first, but they were closed till 1:30 yet only open till 1 on Saturday's :( Anywho, popped into Extra Space Storage, and Milton was out on the property but sign on door said shoot us a text. He was at the door seconds later to help with a friendly smile. Very knowledgeable and super nice. Got what we needed for a great price!
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March 2024 by Joel Montgomery
The Customer Service team were very friendly and professional.
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January 2024 by Deborah Stanford
Milton was fantastic in helping me in my transactions and information. He made the process very easy and he was extremely professional. It was a pleasure dealing with him.
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January 2024 by demi
Perfect.. Milton at the Lake Jackson location always made service great. I would prefer him to anyone asking about storage
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January 2024 by Janie Montellano
Thank you to a Milton for his excellent customer service, I have been a customer since 2008,
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January 2024 by Solomon Hamilton
The site manager was very patient and polite, went in and was able to get the perfect unit. The area is clean and the units aren't trashy. Got a great price very affordable.
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December 2023 by Barbara Byxbe
After a bad experience at another storage facility, I tried Extra Space. I could tell right away that this company was there to provide service at a fair price. The unit was clean and convenient. The one day that I found myself locked out of my unit, the attendant came to open it for me and explained that I had locked the slider open. They had placed another lock on the door to protect my stuff for me.I will recommend Extra Storage to everyone.
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December 2023 by myron harris
I like how the gates are nice and wide, plenty of space to park vehicles, no tight turns or ally ways between buildings. Very easy to access with trailers, etc... the doors and hallways are also wide, so moving furniture and appliances is way easier than some of the other storages I have been to and seen. 5 stars from me!!!
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December 2023 by Stanley Simiskey
Milton went out of his way to give fantastic customer service. A couch in my storage unit had settled against the door in a way that made it where I couldn't open it. Milton problem solved, trying several methods to get the door open until he was finally successful. I was relieved to be able to access my unit again. My experience has been positive overall as well. I have a climate controlled unit and the keep the place clean and secure. I would highly recommend this place--especially under current management.