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February 2024 by Barbara Pearl
Firestone has always been good to Me and my vehicles
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February 2024 by Robin Bachle
Lonnie was very helpful and saved the day for us as we were visiting from San Antonio when our car broke down. In fact, we were on our way to our grandson’s first birthday party. Luckily, a Firestone was nearby! Lonnie and the other guys quickly diagnosed the problem and we were ready to go an hour later. We even made it to the birthday party on time thanks to Firestone! My husband and I were very appreciative of their understanding and sense of urgency to make it to our grandson’s birthday. We highly recommend the Firestone in the Lake Jackson- Clute area.
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February 2024 by Jerry Hall
Very professional and took the time to explain everything that was wrong with my truck. The technician took me out to see the issues and explained in detail what needed to be done. They quoted me an amount and there were no surprises. Excellent work and service. I will be a repeat customer.
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February 2024 by Harry deButts
Developing a high level of competence and trust for a customer in a company is no small task. Firestone has done so.
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February 2024 by Adam
Total price I was quoted and the price I was expected to pay was two hundred dollars different. Workmanship is very good. But very dissatisfied with customer service. Have used this shop several times. This is the first time this has happened. Very unhappy about it.
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February 2024 by Justin Matthews
One of the best Firestones around, always courteous, and quick with service have never had any issues here.
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February 2024 by ALBERTA SULLIVAN
Very satisfied with all around service. And my towed there and they got right to it explained the diagnosis and what it would cost to fix it. Was able to all communications over the phone was able to pay over phone so my husband could pick it up after work. The service was very good and fast. Happy with all over service. I will return and referral others.
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February 2024 by Ken Springs
My primary reason is that I have been using the Lake Jackson shop so long that I we joke that my 25 year old GMC is more Firestone than GMC.Second, all Firestone shops guarantee all Firestone warranties and they share that information.Third, Bridgestone tires are excellent.
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February 2024 by Sandy Fleming
EVERYONE TREATS ME SO GOOD. DOES A GREAT JOB. THEY ARE VERY CARING ABOUT MY NEEDS ON MY VEHICLES.
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February 2024 by Belle Salsman
The staff at Firestone Complete checked everything I had concerns with and fixed the problems that they did find. I am very pleased with their work and will definitely go there again!
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February 2024 by Earl Broussard
Very professional, yet friendly staff.
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February 2024 by Darryl Khoury
Very professional and attended to my needs on a timely basis.
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December 2023 by Kathryn Anne
Our tire repair experience was quick, from friendly & polite folks!!
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November 2023 by Kyle Howell
They'll make sure and tell you everything that's wrong with your vehicle. But they will charge you two and a half times the regular cost of parts at any auto store and have the highest labor prices in town.
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September 2023 by Jay Cousino
These clowns don't honor appointments. What's the point of making an appointment then waiting 2+ hours? Then the bald guy said it's like going to the dentist, he always has to wait there so he thinks it's cool if his customers wait as well. Perhaps he's lonely and needs someone to talk to? ?
