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November 2023 by Jeff Schrunk
These guys are absolutely outstanding! We were traveling from far West New Mexico to far East Texas and the turbo on our truck bit the dust while pulling our 5th Wheel. We didn't know this area at all but coasted in to this town and limped it to the only shop we could find on that side of the highway. They quickly diagnosed the problem, gave us an ETA on parts and a general idea of cost. They had it repaired and out the door on the day they said they would and even kept an eye on the 5th Wheel while it was parked on their lot while they waited for parts. I HIGHLY recommend this shop. I wish all shops I have been to over my lifetime were this good.Service: Auto engine diagnostic
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November 2023 by Jeff S
These guys are absolutely outstanding! We were traveling from far West New Mexico to far East Texas and the turbo on our truck bit the dust while pulling our 5th Wheel. We didn't know this area at all but coasted in to this town and limped it to the only shop we could find on that side of the highway. They quickly diagnosed the problem, gave us an ETA on parts and a general idea of cost. They had it repaired and out the door on the day they said they would and even kept an eye on the 5th Wheel while it was parked on their lot while they waited for parts. I HIGHLY recommend this shop. I wish all shops I have been to over my lifetime were this good.
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October 2023 by Jeff S
These guys are absolutely outstanding! We were traveling from far West New Mexico to far East Texas and the turbo on our truck bit the dust while pulling our 5th Wheel. We didn't know this area at all but coasted in to this town and limped it to the only shop we could find on that side of the highway. They quickly diagnosed the problem, gave us an ETA on parts and a general idea of cost. They had it repaired and out the door on the day they said they would and even kept an eye on the 5th Wheel while it was parked on their lot while they waited for parts. I HIGHLY recommend this shop. I wish all shops I have been to over my lifetime were this good.
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October 2023 by Jeff S.
These guys are absolutely outstanding! We were traveling from far West New Mexico to far East Texas and the turbo on our truck bit the dust while pulling our 5th Wheel. We didn't know this area at all but coasted in to this town and limped it to the only shop we could find on that side of the highway. They quickly diagnosed the problem, gave us an ETA on parts and a general idea of cost. They had it repaired and out the door on the day they said they would and even kept an eye on the 5th Wheel while it was parked on their lot while they waited for parts. I HIGHLY recommend this shop. I wish all shops I have been to over my lifetime were this good.
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October 2023 by Frank Briseno
Our SUV was serviced by your establishment at a reasonable price, and the necessary repairs were performed well. However, we encountered an issue when the antifreeze residue remained after a pump replacement, resulting in an unpleasant odor. Subsequently, we decided to bring in our truck for service, and unfortunately, we experienced some challenges. Communication was difficult as there was no response initially, and upon arriving, our truck wouldn't start. Your team managed to rectify the issue, but shortly after taking the truck home, it broke down again within 5 minutes of use. While your staff was courteous, we have concerns about the overall quality of the service provided.
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October 2023 by Pat L.
First off I'd like to say, I was a little apprehensive when my van broke down here in Clyde TX and I needed a mechanic I could trust. I'm from California and did not expect such southern hospitality to us, granted I am nothing like the libtard folks from home but all the same. Neal's Automotive repaired my brake master cylinder and got me on the road. It did take 3 x's to get the right part, but these guys stayed with it and made it happen. They are very friendly and reliable... good small town folks you can trust. My daughter is a newbie to Texas and I trust Neal's if she needs anything repaired. Dad can't be there for her so this place is the next best thing. Honest, reliable and they don't price gouge. I work on all my vehicles myself, but when you're on vacation and it's a 110 degrees outside..... no thanks. Thank you Neal's for getting me and my entire family back home safely. Great job !!!
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August 2023 by Renea Moore
These guys are AMAZING always will to work with me and helped me out in an emergency.
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June 2023 by Frances Woodford
I bought a tire somewhere else and really got sc----.dont do it.i can trust them at Neal's.
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June 2023 by Frances W.
I bought a tire somewhere else and really got sc----.dont do it.i can trust them at Neal's.
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May 2023 by Donna Wishard
We were driving back from Abilene to Fort Worth and my husband had a "misunderstanding" with a concrete base of a light pole. The concrete won the argument and we had to stop and get some help to get us back home safely. The liner inside the wheel well was rubbing against the tire. We saw Neal's Automotive and thought they might could help us. Mr. Terry Neal, the owner was a true Godsend. He knew what we needed to get us back on our way. We offered him cash for his time, help and trouble, which took only about 10 minutes, and he refused to take our money! What a kind, servant-hearted gentleman! Thank you Terry, we would have given you 10 stars if we could! HIGHLY RECOMMEND!Service: Body & Trim
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April 2023 by Sheryl Hall
The front desk lady was so nice.. and techs were through...
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March 2023 by John Thavis
Great repair shop. They fixed a broken door locking mechanism in 5 minutes and no charge. Saved me hundreds of dollars at the dealer.
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February 2023 by Kelly
Great people, good fast work for a fair price..!
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November 2022 by Just Mona
Absolutely the BEST! Call Stacy and she'll make sure Adam knows what you need and gets it done as quickly as possible!I was driving up from Florida to Abilene Texas and thought my muffler had come off. But the honest people, Stacy and Adam, made sure the right problem was fixed.. which turned out to be a spark plug and were straight up honest with me! I love it when you find a place where the people are trustworthy even when they know you're from way out of town! Thanks again y'all and thank you Ryan for suggesting them then towing my van?????
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October 2022 by Jacoby Blaine
Neal's automotive is one of the best car shops in the area of Clyde and beats out every car shop I've been to in Abilene they work with you and your budget and there professional work is top notch I tell all my friends about there great service and experience I've had over the years with Neal's automotive. I give them a 5 star ⭐⭐⭐⭐⭐ rating quality service and works well with all there customers and the lady's are nice and easy to talk to