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March 2024 by Emily Orser
We waited in line at the bathrooms for 15 minutes. Two employees were on the toilet and we could hear them watching videos and talking on their phones. One was swearing. One of the other stalls was out of order so there were no bathrooms for my 7 and 5 year old to use. Once the first employee came out, she left and did not wash her hands. My two children and myself used the one toilet before the other employee came out of the first stall. I also made it very clear we were waiting and there was a line. I politely walked my children through why we were waiting and why there was a line and why it was important to hurry so that the line behind us could use the restroom as well. There was no way the employees did not know there were people waiting.Very inconsiderate.We were able to fit our fifth wheel in for fueling without an issue.
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December 2023 by Wayne W
And once again on December 12 . The staff to busy screwing around . No food forgot how to work gas oump. What is wrong with the world and allsups . If I could give negative stars I would give atleast 100, the staff is horribly rude and lazy. Never any hot and ready food, bathroom is disgusting and I'm retired army so I've seen nasty. They never answer the phone . This store is 24/7 but they close at midnight for 45 minutes to do there count, with 2 to 3 employees with their fingers up there butts, I asked why are the doors locked raising my voice so they could hear me and they ignored me, I threw my hands up in a waving motion to get there attention. Next thing I know the cops showed up and said the staff felt threatened and had me removed from the property that night all I wanted was gas and cigarettesmeanwhile the store across town has 1 worker doing the same but doesn't close. Always polite and courteous and amazing assortment of foods to choose from. Place is always clean, inside and out. The workers at the neches location need to take lessons and learn how to be in retail from the amazing staff at the allsups on Santa Anna avenue store #102290
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October 2023 by Kevin Cantu
This place is disgusting whole store from food prep station to restrooms to overall cleanliness of store.
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August 2023 by Michelle Mellon-Werch
Disgusting bathroom. DO NOT STOP. People were nice if you just need gas and a snack.
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August 2023 by Macon Fife
The bathrooms are garbage….
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February 2023 by Ethan Fullen
Usually not too bad of an experience, but a couple months ago I came through there and asked the cashier to break a 20 and she immediately started acting rude and said in an extremely mean, stuck up tone “we’re not a bank, go somewhere else”. Like yes I get that but it was after hours and I don’t bank in Coleman and didn’t want to pay an extra charge to take out change. I ended up buying a dollar bottle of water and she made a really mean face at me, completely unwarranted.
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October 2022 by Bob M.
Stopped here on Saturday, October 15, 2022. Pumped my gas and wanted to clean my windshield, there were squeezes but no water. I went inside and asked the three employees working if perhaps they could fill their bins with soap so I could clean my windshield. I was told they did not have any soap or water to fill them, but I could buy a bottle of cleaner myself. The staff here needs adult supervision, I am so tired of young people who do not have a work ethic to do anything other than stand around.
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October 2021 by Albert Kincaid
Almost everytime I come in here they can't take my card after I spend 10 mins waiting in line then I have to leave my stuff because I don't have time to wait. Great start to my mornings last time I go to this store
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May 2021 by Floyd P.
This allsups location is overcharging on cups of ice . If I come in on daily basis and purchase your products and you are told to overcharge me cause my ice cup is little past top. Really? Got one cup of ice and got charged for two cups . Only one cup was used . If the gm Rob is truly telling employees that when ny wife or I come in to charge us extra double cups ...... hey bro pay attention I spend well over hundred bucks a day and due to you telling your employees to overcharge us when we come in must have a problem and this recipient and complaint will be turned in to bbb along to my lawyer for discrimination since my wife and I were pointed out to all employees and no telling who else . This location will not receive any of my daily funds that I spend .. What a RIP off ..
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January 2021 by GASPAR PEREZ
I love stopping here its my favorite spot to get the beef and bean burritos when traveling to and from New Mexico with my lovely wife
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September 2020 by Laura W.
Wish i could give this store ZERO stars. Had to stop here on a road trip and NONE of the customers coming in were wearing masks, even though the sign on the door said that you had to. They obviously aren't enforcing them because the cashier himself was NOT wearing his mask on his face. Please be safe going to this convenience store because they are doing absolutely nothing to keep their customers safe.
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August 2020 by Susan Leftwich
In the time of Covid19: Checker was doing the “my nose is free” mask thing, employees in side room with door open NOT wearing masks, 1/2 the customers NOT wearing masks... Highest octane gas available is 90. No paper towels in restrooms, plus no soap in dispenser except for bottle of liquid soap beside sink. Toilet paper roll not on roller. Would never stop here again.
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February 2020 by GASPAR 512 PEREZ
I love stopping here its my favorite spot to get the beef and bean burritos when traveling to and from New Mexico with my lovely wife
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December 2019 by Ricky Williams
Every single time I come to this allsups and pay at the pump I have to go in to get a receipt sure would be nice if when I see 3 employees behind counter that I could just get my receipt at the pump. Not the 1st time most likely not the last either.
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September 2019 by Joshua Henthorne
My first stop when traveling from San Antonio to Abilene to visit family. Have to get my first order of Chimi Changas
