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July 2023 by Marcus M.
Dont go here. They are stilll adding to msrp. theres plenty of Hondas in Houston you can buy a msrp.
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July 2023 by Doc G.
Most unethical unscrupulous dealership I have ever been to. I sold cars for almost twenty years and have never seen anyone abused their customers the way this dealership does. I dealt with the general manager. Talk about a bait and switch with hidden fees everywhere. Two different contracts both of them hiding the fact they were overcharging for everything. Beware run the other direction. Anyone that has suffered same or similar situations. At this dealership, feel free to contact me.
[email protected] or 512-914-4445 Or contact my attorney and mention my name dave davis tha way he will know in reference to AllenHonda... Considering possible mass action lawsuit georgebishoplaw.com/?utm…
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June 2023 by Carla M.
Website showed a car for sale for two weeks. Turned out that car "just happened to sell" the night before my relative was able to get to the dealership yet the car remains on their website long afterwards and even today!! Really disappointed in their "bait and switch" method of sales. Sneaky and dishonest is how I would describe this sales team.
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May 2023 by Kimberly C.
I inquired about a used car, I was given a quote that included fees, and literally said total before tax title and license of $20,937. When we called to do the deal, we were given a Completely different number, which was literally $6000 more. That's how much they added in fees. These people are slimy. Please don't do business with them! They are the epitome of the "used car salesman."
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May 2023 by Jason T.
I had a really shady and dumb interaction with the sales department. I sent an email asking for a walk out quote for a car. They replied that they do not put anything in writing, so I called and was told that they would only provide a range over the phone and I would have to come in for specific details. A salesman named Thorne told me reason was because they didn't want customers trying to shop their quote to other dealers. He gave me a verbal range that was way higher than any other dealer I spoke with which comes off shady all things considered. Like they are trying to get you in the door so you don't pass on their high prices
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April 2023 by Tiffany R.
My Aggie was in a panic when her Acura key fob presented a warning light. I called this dealership and got a nice man on the phone who advised me that she could bring it in. I asked for the cost and he said "no charge". What?! Good customer service and free99?!My daughter said she was in and out and that they were "very nice". I truly am thankful to know that should my daughter have any mechanical issues when she is away from home that she can take her car to Allen Honda and be treated with respect and courtesy. The key fob replacement may seem minor to many of you, but good customer service, and removing another stressor from my daughter's plate means the world to this mom.Thank you!!
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April 2023 by Laurie B.
We came into Allen Honda unsure if we were buying or not. Mark Trosclair (sales associate) met us at the door and helped us every step of the way. He answered every question professionally and if he didn't know the answer, he found someone who could help. We also met Jake Fredrickson (sales manager) who was very friendly and knowledgeable as well. Mark walked us through the service center which was immaculate. After we decided what vehicle we wanted the process was smooth as butter. Cassie Roe in finance helped us fill out paperwork and we were good to go. Everyone we met was super friendly. I highly recommend anyone who wants good service and great automobiles go to Allen Honda
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March 2023 by Nathan P.
I've had nothing but good experiences with this dealership from sales to service. I purchased a new 2021 Pilot with all the bells and whistles and was treated extremely well. Sales team was super low pressure. That was my favorite part. No need for the "hit you over the head" tactics these days. Buyers do a ton of research before going into shopping at a dealership and the old school tactics just don't work anymore. Allen Honda advertised clearly at the time that 0% financing was available on their commercials and I was able to get just that PLUS more than anybody else could offer in town for my trade. Rusty the GM is one of my favorite people and he (plus the other gents who helped me) could not have been more kind. You won't regret working with this dealership. Service is always easy too and they typically can get me in SAME DAY. That's pretty remarkable when you shop around town and are told 1-3 weeks before they can get to your car. We bring my wife's GMC to Allen Honda too and have never regretted it. I've never gotten to meet Sheli from the commercials, unfortunately... ; )
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December 2022 by Kevin S.
Dealer had a 2013 Chevy silverado 1500 4x4 with 59k miles listed on the website for right under $25k. I did some research on comparable models nation wide and determined that was a fair price. Made contact with dealer to check availability and made the drive over an hour to test drive it. It was a nice truck so I decided to make a deal. The salesman came back from behind the counter with a $34k price. $2k worth of dealer add ons that I didn't want and an additional $7k for servicing the vehicle. I said no thanks and walked out. I suggest to look at the fine print and discuss pricing details before making the drive to Allen Honda in College Station Texas
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November 2022 by Chris A
I went to have my car check because when idle the battery warning turns on. Turns out I have to replace the alternator - my issue is that the price of alternator (Reman Alternator) costs $525.71 When I went to Amazon the Reman Alternator is only $203.89 I'm not going back there ever again
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September 2022 by Rachael A.
I started bringing my vehicle here after a huge price difference with my other maintenance folks. Logan has always handled my vehicle. He does a wonderful job of communicating what I should do and need for my vehicle. He always has me back in my vehicle way faster than I think it will take! Super fast, efficient and wonderful service department.
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July 2022 by Juan Martinez
Awesome service Brandi made it an easy process will definitely recommend great job
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July 2022 by Perla Olvera
Awesome service Brandi is awesome definitely Honda is the place to go made it easy for me definitely recommend
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July 2022 by Kristan P.
Deceptive marketing. Used cars have at least 2k added on PLUS any service that was needed to prepare the car for sale. These additional costs are on top of already inflated prices because of current "market conditions." Any advertised price is deflated online to show that it's a "good deal," but that's not the deal you will get. We have bought from Allen in the past, but will never do so again.
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April 2022 by Janet M.
I thought this place was great. Had made an appt. with another place for oil change but couldn't find it; stopped at Honda on way back to see if they could do it. They did it fast and economically, and washed the car--it looked great. I bought my Honda Fit there years ago, and I certainly wish they still made those--I would get another.
