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October 2023 by Justin Espinoza
The young people who work in there are so energetic and friendly. Compare this to the jaded behavior of big city retail culture.
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August 2023 by Melissa Calzada
Terrible!...Just the fact that they always tent to ask Did someone help You Today (@ Checkout) makes me sick..Dont Ask That Anymore. We customers kind of get offended at times by the question. I want to be rude & say no Nobody ever does Offer to help the many times Ive'd Come but that aint me... They just stare at you like you about to steal or something.... Although there Clothes selection is Great!.
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August 2023 by BFM
Only the 2nd time I’ve been here. The employees are great. I can spend way too much money here! Very clean. Would highly recommend!
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July 2023 by B C
Love the one stop shop for all my clothing. They have very experienced hat shapers and knowledgeable staff.
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July 2023 by Melissa C.
Unaware of the time and that they closed at 6. We were about to walk in as an employee came out with the customer and just closed the door in our face literally, Did not even mention that they were closing already very rude. He could've said that they were closed but not even that.
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June 2023 by Malorie Martinez
I went in looking for specifics on jeans and on a time crunch. I reached out to the nearest sales associate Meli P and she exceeded my expectations! Wow! She was able to find me about 15 pairs of jeans in a matter of 5min and they all fit great. She takes the time to listen to you and guides you to what you need! 10/10
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June 2023 by Phyllis Winters
I had an absolutely outstanding experience with the staff at the Cavender's location in College Station. They were friendly, accommodating and extremely helpful. It's not often you enter a store where you feel so welcomed. I will definitely visit this store again on my next trip. I hope the manager will convey my appreciation to their staff.
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May 2023 by JOHN JONES
Very helpful staff... Picked up a couple pairs of jeans, had Ashley help... with fit; not enough in my back side to fill out some pairs so she was very helpful in suggesting the correct pair for my body type.
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May 2023 by Susan Williams
Usually, when I come in, no one asks if I need any help, but this time the young lady at the register, long red hair... super sweet, she was talkative and actually seemed interested in helping me. She is the 1st and ONLY person that has every been kind to me, been coming for over 8 years.
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May 2023 by Julia Ramirez
Great selection but they choose who they want to help which I don’t like but nice store!
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May 2023 by Ruby H.
Worst customer service ever! I was buying a gift for a friend and I was looking for a Boker pocket knife. I asked her about a knife she couldn't tell me the price. I decided to ask for another knife model and then she said she couldn't find it. As she was going through the boxes I told her I was open to seeing other models and she just ignored me. She then proceed to show me another display that only had photos of a different brand and she told me to choose one I liked. Again, she said she didn't have the one I liked and proceeded to point a turquoise knife that wasn't even what I was looking for. I told her multiple times the style I liked and I was pretty annoyed at this point because I was just waisting my time seeing her not even try to show me their inventory. I called my friend and said I didn't like anything.I thanked her and she still asked super irritated which one was I buying. I said nothing and she heard me say I was going to Boot Barn and she said so you are going to another store to buy...I replied with the same energy "YES I AM GOING TO BOOT BARN". I never say anything but today they really got me! If I am being nice to you, yall can also be nice and at least be fake to sell stuff. In less than 5 minutes from walking into Boot Barn I was buying two knives! This store needs to do better! They never want to help you and the ladies working are sassy and not good for retail. They treat you like they are doing you a favor! Worst Cavenders I've been to.
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April 2023 by drew Sexton
Great location and best selection always in stock. Friendly and helpful staff. Biggest selection of 13 d and up boots ive ever seen at a cavenders....Ordered a pair of reverse caiman boots and got em quick
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March 2023 by Mary Michael
Horrible customer service at CS store. I will never shop there again. The sales person needs to be more educated.
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March 2023 by Deandria Spears
Over 7 people working in the store all females except for Riley. NOT ONE of them greeted me or offer their assistance but they greeted and offered their help to every other person in the store. ONLY when I went to purchase a new hat and have it shaped was I given excellent customer service by Riley! I spent over $800 in this store to basically be ignored! I definitely needed help but I ended up finding everything on my own. Cavenders teach your employees basic customer service please :)
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March 2023 by Che Eduardo (jb)
good place to shop, they arent following you around like other cavenders, but will still gladly help when you ask, they do offer help when you come in aswell dont get me wrong, very busy in there at times!
