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March 2024 by Blake Danner
Breanna was phenomenal!!! We walked in and informed her that we had a child with a nut allergy. She immediately let us know of the process and that she would get fresh utensils and ice cream from the back. We have been to a ton of ice cream places and this was the first one to go above and beyond. Thank you so much for making it easy for us to enjoy a nice ice cream.
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February 2024 by Elyot Kucharyski
Earwigs! They were crawling all over the ice cream.Edit for owner: I took my girlfriend and walked out before taking a picture, but Kian was standing right next to it. Very unprofessional response. Maybe start with an apology. I worked in ice cream for five years, I know how it goes. Instead of defending yourself online, you have pest control come in.
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December 2023 by Taylor Kennedy
Nasty female made my order. They ran out of an item but already charged me and didn't want to make me something in its place. Like, I am supposed to just give up my $9.50 and get nothing?Manager finally came out and took care of it.This person should not be working with people if she is so unhappy.
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November 2023 by J Kindt
Very unimpressed with this visit to this location. First issue was we were not acknowledged for 5 minutes. Astile and the other employee were extremely rude. Finally another young lady came from the back and asked Astile if we had been waited on and Astile rolled her eyes. Second Astile gave my daughter her waffle cone with melted ice cream. Astile needs an attitude adjustment and needs to learn to not rolled her eyes at customers. I
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October 2023 by Lois Lockwood
Great place for ice cream! I like their waffle cones and their chocolate or mint chocolate ice cream.
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September 2023 by Google User
Don’t get custom cakes from this place.
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September 2023 by Lauren Maciariello
Best icecream place in cstat by far
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August 2023 by Madelyn D.
Everything was really good! The cotton candy ice cream and the blueberry pineapple smoothie were great. I wasn't a huge fan of the raisin rum flavor. Cold stone is good for the classics, but they don't have a bunch of unique flavors.
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August 2023 by TwigBeast Plus
Pretty Good Food is was Delicious ice cream and cone I will order this place a again.
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August 2023 by Chrissy's Massage (chrissysmassage)
Wonderful staff and ice cream!
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August 2023 by Tarah Siegel
was charged 2+ dollars for each 2 chocolate covered waffle cone add on but did not get refunded. instead got a receipt piece of paper that says sorry we are out of cones. ice-cream was sloppily dumped into small cups when paid for their largest sides. I spent 30 on door dash and cold stone to get two small sloppy cups of icecream
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July 2023 by Andreas Bodemer
Employees seemed miserable. My Ice cream cone instantly fell apart. Not worth the price.
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June 2023 by Kayla Fairley
We love Coldstone! The young lady that took our order was super friendly. We visited the Round Rock location and it was delicious! Clean atmosphere and bathrooms!
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June 2023 by T Merchant
I ordered on the app a like it and for it to be in the waffle cone with gummy bears. I called after waiting 15 mins after the time my order was supposed to be ready. To be informed by the girl that they no longer do curbside. Get my order and the cone was just thrown in rhe bag ice cream in the cup and no gummy bears. I will not be back !
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April 2023 by Randall Rubio
The lady that helped get my order was super friendly! They made a mistake with my order and immediately fixed it with enthusiasm. They other hand the person that was working cashier seemed annoyed and short even when I’m trying to engage her to small talk and thanking them. Hope management can train them more. It’s not that difficult to be nice. All in all had a great experience. I got the new Reese flavor with more Reese’s. Love it.