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February 2023 by John Glover
Just not very upfront with costs and fees. You're punished for being an existing customer.
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January 2023 by April ChawnaSe LaSalle
Was in rush to close didn’t offer best panoramic deal
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June 2022 by Holly Smith
Alexandria and Anna are STAR employees! They went above and beyond to help me get a plan, making it as simple and stress free (which was a big deal for me bc I’m pregnant)! I would recommend cricket (particularly this cs location) to anybody
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March 2022 by Lois R.
Always helpful. Able to answer my questions and always professional. I've been a customer for years and don't plan on changing.
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February 2022 by jennifer soto
Great service and friendly staff Rene was such a great help to my parents and I. My dad really liked him and made the transition from AT&T so easy!! Would recommend to friends and family!!!
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January 2022 by Jenny Thompson
I went there to add a 2nd line for my son. Brought my own phone. Delia was super friendly & professional. Not only did she help me upgrade my plan fast, she also showed me the AMAZING Federal EBB Program. DUDE.. my bill was $35 for just me before I walked in yesterday. It was gonna be $80 for the 2nd line & my upgrade. The EBB program made my bill freakin $20!!! Foreal I am paying LESS Now for 2 lines than I was for JUST mine. THANK YOU Delia and Cricket for My own Christmas gift ?
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January 2022 by Howard Bundage
Went in upset about this new 5g project... Left happy with a free phone! I truly appreciate your professionalism and honesty. Highly recommended!
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November 2021 by Tim Livingston
I just want to tell you the best Cellular store I have ever gone to is Cricket Wireless on Texas Avenue near Harvey Washbangers. The staff is always extremely helpful. Every time I walk in I am warmly greeted and helped very quickly. I finally figured out why yesterday when I went, the manager was on the floor and she acted the same. It is clear to me she trains and maintains her staff very well and leads by example. I live closer to 2 other locations but because of the PHENOMENAL service they gave me when I switched to Cricket a year ago, I drive out of my way to go back there.
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November 2021 by fernanda cizerza
We have been with Cricket for 13 years. Today, I went to their store and was lied to about their return policy. They hide information from you and use any opportunity they have to overcharge you.I was supposed to lose $25 by returning a phone I bought the same day, and ended up losing almost $100.
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November 2021 by Susan Pomeroy
Rip off. Had insurance on phone. And they refused to honor it and charged me anyway 250 dollars. Very rude store agent and manager
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October 2021 by Jacquay Bell
Came in to upgrade Delia helped me with everything even helped me set up HBO max and my cricket app so helpful
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October 2021 by Yella belly
Delia was sooo great helped me though the whole process of setting up my phone and phone plan best attitude never ‼️
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September 2021 by Mary McGhee
This was one of the best experiences I have ever had. Ms.Teresa Lopez was absolutely fantastic. I recommend her highly. Very professional and very quick and curious. Thank you.
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September 2021 by Jalin Johnston
Delia at the cricket store in college station was so nice and very helpful with everything I needed done! If you go there make sure you ask for her. She's the store manager and I couldn't have asked for a better experience.
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September 2021 by Ice Heartbreak
got this iphone charger and tried to return it the same day. the lady told me i couldn’t return my item because the charger worked on her phone… why would i keep a charger that didn’t work on mines though… anyways she told me i can’t return it so i wasted $20
