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January 2024 by K A
I strive to avoid grudges, but I believe it’s important to express my concerns when I encounter dishonesty in business transactions. This is to ensure others are informed.Previously, I provided IT support for D&D, resolving various issues including the removal of ransomware from their computers, a threat that could have crippled their system. Despite spending extra time on research and troubleshooting, I often didn’t charge them for the full duration. My goal was to exceed expectations, be fair, and retain their business.However, there was an instance where I invoiced them for a job, but the payment was never received. After weeks of trying to contact the owner, he finally responded, expressing his “dissatisfaction” with my services. He failed to provide any specific examples of my shortcomings and simply stated, “Yeah so I’m not going to pay you.”The unpaid amount was relatively minor, so I decided to let it slide. While I respect a business owner’s right to choose their service providers, the owner’s decision to withhold payment for a completed service request, coupled with his subsequent unresponsiveness, struck me as unethical and dishonest. I believe such actions reflect on the character of a business and its owner.
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December 2023 by Angie Ang
We used D&D for our move from College Station to Dallas. The entire process from quote estimation to booking was smooth and easy. The moving team showed up on time and they were fast and efficient. They were also able to disconnect and connect the washer, dryer and refrigerator which was a plus! I recommend D&D Moving for your moving needs.
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December 2023 by Brad Gause
Have used D&D to move several large safes. The last one was a 91 gun. And was HUGE. the team met me at the loading point, and I was immediately impressed by the politeness and professionalism. Once the safe was loaded. I left for my house to prepare for arrival. They showed up about 5 minutes after me. After much research, they came up with a plan. The safe is now in place. HIGHLY RECOMMEND for safe moves.
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October 2023 by Brittney Green
Poor communication. HORRIBLE service. While the movers were kind, they did not take any caution when moving my things. I had them move my entire life into a storage unit and upon viewing the items, many were broken, boxes were fully torn. Very clearly unprofessional work and no regard for my personal belongings. Not to mention they did not listen at the time of reservation and sent a truck too large to manuver the storage facility.Horrible experience. I recommend Sarge's Moving - I've used them three times and have never regretted it. Had to use D&D because Sarge's was booked - I will NEVER make that mistake again.
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October 2023 by Stacy Jebson
We have moved 7 times across states and have never had anything damaged until now! Items and furniture not protected for move. Many damaged items with no compensation from D&D Moving and Storage. Very disappointing!! They were contacted by email and phone many times to discuss damages right after belongings were delivered to storage. No one replied to email or phone messages left.
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October 2023 by baseball mom
The crew showed up at my home ready to work. They were fast and efficient and the entire process was great. I was thoroughly impressed with D&D Moving.
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August 2023 by Jack Kahn
During the on-site estimate, I was advised as to what to do to minimize the chance of having to have a second truck. The advice was excellent, because a second truck was, in fact, avoided. The loading crew worked hard and efficient. The driving crew was very friendly, helpful, efficient, And professional. The entire process of loading, driving 900 miles, and unloading was accomplished in about 32 hours.
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August 2023 by Gabriella Anne Surman
D&D was so helpful! They moved me from my townhouse in cstat to my apartment there, and from there to my new residence in the Austin area. Fairly priced and the guys are so fun, I’ll never forget them singing my girl when I had it playing LOL
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July 2023 by Landin R.
Called to see if they had any open spaces at 8:30 when it says they open at 8am and he told me they were closed and hung up. very rude and would not recommend them at all terrible company. This company should not be still up and running and is a disgrace.
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June 2023 by Kristine Kiel
Absolutely phenomenal. Mike and his crew are the best. They don’t mess around. Prompt, professional and absolutely thorough. I would recommend them 100%. A+++. Total 5 stars. Jackie at the office is a pleasure and knows her stuff. She is amazing. Many thanks. You guys rock ?
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June 2023 by Teri Dyson
D&D did a great job with our move! Dan came and gave a prompt, in person quote and his efficient team got everything moved safely and quickly! I highly recommend D&D for your next move!
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June 2023 by R C.
Upon referral I chose this company to move my mother from her home in Huntsville, to an assisted living facility in College Station. So the bedroom suit and two recliners plus a couple of deco tables was going to cost me $800. The bed needed to be taken apart and the three movers did this. After approximately 30 minutes the truck was loaded and they were ready to go. I gave each $20 to get lunch on the way to College Station. It took them approximately 20 minutes to unload. They appeared to be putting the bed together. Upon them leaving I found the bed was not put back like it was found. I called and was offered to have the movers return or come back the next day to finish the job. Being a 62 year old male I just told the woman I would do it myself. Everything else was fine, those three suckers took my $60 tip. I wonder if they would do this to their kin folks. Lesson learned: Don't use D&D and don't tip fools until they finish and you have inspected their work. When will folks go back to just doing their job and doing it right?
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May 2023 by Michelle Smith
Big shout out to D&D for getting us on the schedule so quickly. The office staff was polite and responsive. Isaac and his team were AWESOME!! They completed the job professionally and on time. Definitely keeping them on hand for all future moves, in state or out.
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May 2023 by Sarah Eide
Thanks so much D&D for getting my dad and myself moved. Everything went as smoothly as it could for not just one long distance move but 2. So appreciate how easy it was to discuss moving logistics with staff and the moving staff worked so hard. Would recommend this company for any move large or small
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April 2023 by Abigail McDougal
D & D Moving did a wonderful job with our last move! Greg and his team worked hard with a very strong professionalism. Thank you!
