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December 2023 by Barry Bennett
I think this is a great place to shop for shoes. The clearance racks are all the way in the back of the store. The only thing I don’t like is it can get a little messy in the store because of all the traffic. Oh, and they don’t really carry shoe laces if that’s what you’re looking for.
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November 2023 by Annette Simpson-ONeal
Great shoe store, lots of selections.
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September 2023 by Michael Baker
DSW College Station has been amazing! I had an issue with my online orders and my local store helped me tremendously!
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July 2023 by Paul Bilke
Wife found what she wanted for a good price. I looked a little but ended up buying a similar shoe at Walmart for half the money.
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April 2023 by Jordan Lucier
Nothing worse than seeing a manager or boss talk down to their employees. No wonder staffing seems to have such rapid turnover. Haven't ever seen the same person twice in the store (except the manager). Service team was generally confused, manager was rude and the shoes are never organized. If you want staff to stay create an environment they want to work in and give them training before you throw them out on the floor.
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March 2023 by Rainshadow Uniquities
Used to love DSW, but lately it seems they’ve gotten so desperate to staff the place that they’re scraping the bottom of the barrel for employees with no customer service skills. The checkout girl we had was beyond rude and lacked any semblance of courtesy or even normal human interaction skills at the most basic level. I can’t even fathom why or how she got a job interacting with people. Won’t be back, that experience was off-putting, to say the least.
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November 2022 by Spark Works
The check out girl was kind and friendly but the worst customer service from the new young girl manager with glasses and mustache. I had a coupon that was used on a pair of shoes and when I wanted to return those shoes and exchange for another pair. She out right refused to apply the coupon to the new purchase...Ummm wait..what? How is that ok? It was not out of a specific time frame or anything...she flat out refused to apply the coupon. I left and called DSW and explained what she did and they helped me 100%. Going in the store it nice to look at the selection and try on shoes. NEVER again will I purchase in the store. Horrible customer service..Do Better, College Station DSW!
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May 2022 by Nicole Regalia
They had so many styles and sizes and I for exactly what I was looking for!
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March 2022 by Jeff Robinson
Got some nice comfortable great looking dress shoes for an upcoming wedding at a good price for my budget ?
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February 2022 by Dina Gongora
Disappointed! Just left from there. Walked in, no on to greet. Which is ok. But I was helping myself to different heels, trying some on. Seen 3 employees in there, no other customers and not one came to help me. It wasn’t until I walked to the register that Andrew came up to ring me up. I told him some help would’ve been nice. His response was “well if u would’ve hollered at us, we would’ve came over there.”Wow! I didn’t know that’s what u gotta do to get service in DSW!
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February 2022 by Julie Reed
nice shoes, friendly and helpful employees!
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February 2022 by george irwin
Very well stocked and very helpful staff.
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January 2022 by Carolyn Lamb
Nice selection of shoes. Most sizes available. The clearance section usually has decent selection of shoes that are reduced price.
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December 2021 by Michelle Gunnels
Fast checkout. Had the exact shoes I needed for my daughters Christmas party. Very clean! Love their Birthday coupons ?
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December 2021 by Casey Cotter
DSW is known for their relentless coupon offers to their members/frequent shoppers. I brought a coupon to this store that had just expired and they would not honor it. The selection is great, pricing ok, but customer service was lacking.