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November 2023 by Savannah Kinser
Fail to mention that a credit card is required. Was in a wreak and needed a car, ubered to this location to get told I will need to spend $70 + at another location
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October 2023 by Joan Kay
Thank You CJ and the entire staff at Easterwood Airport. Busy football weekend but they had me a clean car ready Sunday afternoon. Easy check-in and easy return. Great price!Thanks
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September 2023 by Ash Ley
We usually use Enterprise when we rent cars. This is the 2nd time we came to this location. First time the girl was rude. I let it go.My husband came this morning to get a rental. The 2 men that assisted him were rude. They had 2 Dodge Chargers, and they were cleaning them. One for the gentleman in line before my husband. So he asked for a Charger, they told him they don’t have any. So he got stuck w Nissan. It’s uncomfortable, not roomy like the Charger. This was a waste of money, and we won’t use Enterprise EVER again. For business and personal use.I sent 2 emails w video. Please get back to me asap.Edit 2:Haven’t heard back from nobody.
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September 2023 by Travis Joslin
Flight arrived at 10 PM and 5-6 of us in line (all with reservations) were told that that corporate gave away our cars to the Enterprise offices in Austin due to a recent hail storm. Left trying to find an Uber at 10:30 at night. Very poor experience.
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September 2023 by Myungjin Seong
I rented very nice car with the cheapest rental cost. Also, I left my wallet inside the car after I returned. But, thanks to them keeping the car, I was able to find my wallet.
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September 2023 by Mike B
I rent a car about once a month. Twice this branch has left me stranded, and they just don't care! The location on Texas Avenue in Bryan is totally different - they are great.
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July 2023 by Grace Anderson
Customer service was extremely helfuk at this location. Thankful I spoke with their rep. They were able to help be find a last minute solution. Seems like they care about their customers
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July 2023 by Steve Cheatham
Excellent customer service, easy transaction, straightforward pricing, no hidden costs = Great Vacation
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April 2023 by Bess Bruton
Good service. Clean cars.
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January 2023 by Sam Sun
Fantastic service and easy checking out car and checking back in. I would absolutely use them again for business or personal travel in college station.
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November 2022 by sidhant vyas
Connor is the best. Incredibly helpful! Great experience overall.
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November 2022 by Suparno Ghosh
Horrible behavior and customer service at this location. We had 2 cars booked for 9am but more than 30mins was spent on cleaning one. Once we confronted the person, who claimed to be the manager, about why he couldn't give us the other car (we were in a hurry), he started to threaten us saying he was not comfortable giving us the keys. He refused to listen to any logic and continuously kept threatening us that he would cancel the rental. All we did was ask him why did it take so long (it was 9:40am by the time he got us the car). Never happened with other enterprise locations, but this was really an unpleasant experience.No complains about the car, it was good as always, but really bad customer experience.
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November 2022 by Kelly Branch
I wanna brag on Connor for a minute. I rented a car on Friday to Sunday this past weekend. He let me choose what car I wanted, made the process of renting so fast and easy from renting to returning. I will definitely rent again from this location. Thank you again.
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May 2022 by Akshay Condatti Jayaprakash
Honestly, such bad customer service. Every time you go got them they don’t have a car that we would have booked via the web portal. Literally every single time. Traveling all the way to the location which is in some kind of remote location, and not getting car is disappointing. The web page shouldn’t allow car bookings if that is the case or should mention sold out. Please do not visit this location. Do checkout other locations in Bryan which has much better and honest service’s.
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April 2022 by Ignacio Gonzalez
A reservation even one made though a large company is worthless here. They had a vehicles (suv) but the manager wouldn't upgrade because the price my company was paying was less than he could squeeze out of someone during family week.
