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February 2024 by Michael Clarida
I went to Forever 21.
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September 2023 by Sindy Jiménez
The only good employee they have is Damaya! Everyone else was filming TikTok’s and left the cash registers unattended. Damaya had to stop doing what she was doing to go do the other girls jobs.
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February 2023 by LaTayna Jessie
Good clothes for decent prices to stay up on fashion when on a budget. I've seen some prices that were not worth it because of the quality of the product. Customer service is good.
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February 2023 by Haley R
Went in today (2/6/23) around 12:20. I was greeted so rudely. The manager DaMiya was doing my online return and was not helpful at all. I asked DaMiya if she could tell me how I would get the money back, a gift card or back on my card. She just shrugged her shoulders and said it wasn’t up to her and she didn’t know. Hopefully I am getting my return back to the card I used. She took my clothes out their shipping bags and handed them to me, same with the box it came in. She said, “you can throw these away.” She also asked if I had previously returned these items. I said no and she looked me up and down. The return slip matched the SKU numbers etc so how is that even possible? Forever 21 used to be such a fun store to shop in, this manager should be retrained. I will not be shopping here any longer.
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January 2023 by Clara Cook
they wouldn't let me exchange a pair of boots for a new pair the exact same even though I had my receipt because they had been "worn and damaged" and I explained i had gotten to wear them 1 time before they broke and I had been taking good care of them too. They said they couldn't take them back "because they couldn't resell them" like how is that my problem you sold me a bum pair of boots.
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January 2023 by Cheska Youlton
This store used to be so organized. The last time we visited it's so cluttered. I guess they don't have enough worker.
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November 2022 by Adam Robideau
Would give zero stars if I could horrible customer service my wife came back from that store saying she was greeted rudly and will not be going back to that store again. What has happened to retail stores today? Train your employees.
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April 2022 by Dotty Woods
prices have gone down surprisingly, not the biggest forever 21, but it's decent. okay fast fashion.
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March 2022 by Osama Altaie
Terrible products, terrible customer service, my wife bought a pair of expensive shoes only to get torn in second time she used it, the store refused to return it for refund or exchange it even though they admitted their products is overpriced garbage, man what a horrible place with garbage products and unpleasant staff. Trust me this place is a joke and don't even deserve one star, save your money and shop somewhere else.
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December 2021 by Alvaro Jaramillo
Great selection for men and women's clothing! The store is clean and spacious.
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November 2021 by Michelle Buenrostro
It wasn't as friendly as I thought it would be. The two cashiers barely made anyone feel welcomed. And when cashing out there was no concern if I found everything ok. I like the store it was clean and the clothes were adorable.
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September 2021 by meme Zwain
Bad materials damage so fast in less than a month and when you want to return They will tell you no return for damaged items!!!! It damaged in one month because it made from so bad and cheap materials?? Don't waste your money on themI was frequent costumer but this horrible experience will be my last time at this garbage store
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September 2021 by Osamah Altaie
Terrible products, terrible customer service, my wife bought a pair of expensive shoes only to get torn in second time she used it, the store refused to return it for refund or exchange it even though they admitted their products is overpriced garbage, man what a horrible place with garbage products and unpleasant staff. Trust me this place is a joke and don't even deserve one star, save your money and shop somewhere else.
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August 2021 by Mary Sweat
Great prices! Very clean and organized.
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July 2021 by barbara guidry
Good sales
