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March 2024 by Joel Bennett
Ordered 3 burgers 1 tenders and 2 fries. Only 2 burgers came out(both wrong), only 1 fries and tenders came out. We told the lady that was waiting on us and she said we were wrong that she brought all the food out. She then sent out "the rest" of the food which came out still wrong and we were still missing fries. Then the second guy when we told them it was wrong told us we were wrong and proceeded to point out what we "ordered" when he didnt take our order with an attitude. Without asking the manager stopped by to see how it was and we told him service was bad and our order was still wrong. He then brought us ANOTHER WRONG BURGER. We just gave up, ate and left. The girl did apologize but honestly the second guy was the worst part. I'll never go back to a hopdoddy.... I should mention I left a 10 dollar tip on a 50 dollar bill at the counter before we received the terrible service.... Don't bother going here
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March 2024 by Closerto2020 Books
Corporate managers, please pay attention on this one! This review would be a five-star if not for two new policies. First, why are we forced to tip in advance if we use a card? Why isn’t there an option to put in the tip after the meal? I’ve learned a long time ago in Addison, Texas, that if I put in the tip before the meal, I might not get even bare minimum service - Gen Zers are not great at customer service, generally speaking. So the option to tip after the meal was much better before. Next, what happened to the soft drink options? The last time I was here, I got root beer with cane sugar rather than the junk soft drinks produced by Coca-Cola. So after the meal, I had to go back up to the counter and have the soft drink taken off my receipt. I also had to buy a new Topo Chico water so I could leave a tip. By the way, everyone working at this location was fantastic. I would rate them at five stars and give one-star to upper management.
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March 2024 by Timothy Huffman
I have been to hopdoddy now three times and can't really find anything I like. The service is great, the restaurant is clean and the staff is nice however it really is just not for me. The burgers are over the top, and nothing really tastes great. I really can't recommend this restaurant unless you are a vegan or vegetarian.
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March 2024 by Francisco Monroy
We always have fun here!
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March 2024 by Zachary Hempel
Amazing food atmosphere customer
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February 2024 by Jon S
Not a bad place for a bite. Like any Hopdoddys.
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February 2024 by George Papadakis
Excellent service and atmosphere. The burger (the meat) could be improved.
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February 2024 by Jasmine O'Conner
The burger, fries, and service were absolutely top-notch. I can’t wait to return to this place – just watching the videos says it all. In short, it's a must-try spot if you haven't already. And if you have, well, why not go again? Enjoy!
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January 2024 by Vexar
They also own the Grub chain I learned which has a restaurant near by - Since nobody is ever at Grub and they have higher prices, and don't accept cash I feel that Hopdoddy should close this location and rename the Grub to Hopdoddy.The food is better at Hopdoddy but I think they have a bigger kitchen then Grub, the thing Grub has going for it though it a large open parking area which Hopdoddy doesn't have. I think they would have done this move already if they were not constrained by the contract they signed when they bought Grub.The other benefit is that currently Hopdoddy is closer to the University but that can be a negative if you want to get away for a quieter lunch.The only negative side of Hopdoddy is that the parking spots cost $3.45 for the smallest amount of time or you have to park way in the back and hope you can get a spot. If you pay for parking you need a credit card which I hate. The only reason I wouldn't keep going to this place is to avoid the hassle of getting in and out of it.My expectation is that Grub will be closed and Hopdoddy will move to that location as it is more seats for people, better parking and just needs to maybe have some expansion done to the kitchen. Grub should generate more money but seems to be setup to fail.Hopdoddy used to be my 10 year old nieces favorite place but they changed something about the Ceasar dressing about 6 months ago and now she won't go back, and is very angry about it. I guess she liked to dip her fries in this dressing.
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January 2024 by Ingrid
The classic burger with cheese and bacon was absolutely delicious! And the soft, fresh baked bun was delectable. Definitely a favorite burger destination! Staff was super friendly and attentive, too.
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January 2024 by jason amburgey
Surprised the food was just not good. Heard good things but bad first experience.
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January 2024 by Jason Mays
2nd time I've ordered with Uber eats and never got my order. Not your fault but it's your problem for allowing a sub par service ruin your customer's experience.
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January 2024 by Marcus Heard
Excellent food. Excellent service. Burger tasted very good. Food came out very
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January 2024 by Alex Lima
I really enjoyed the Prime Burger, it was really good. Easy parking for the day and good service.
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January 2024 by Lashonda McBurrough
Best burger I have had in a while!
