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October 2023 by T A
I had an appointment with CC for highlights today. She did an amazing job and took her time, making sure all was right. She even made time for a quick eyebrow wax. I highly recommend her.
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May 2023 by Christi Thayer
Went to this Salon today, they were able to fit me in as a walkin and do a full head of highlights and lowlights. I really have to brag on my stylist Sharaz( I might have spelled her name wrong) She was ABSOLUTELY amazing!! She worked hard and had patience. She was able to transform my hair into something amazing ? I LOVE my hair!! She really made my experience wonderful and I will most definitely be returning to see her. My hair hasnt looked this good in years!!! It was an excellent experience for me!Service: Hair coloring
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February 2023 by Kathy Sanderson
I came in in a rush one day. I'm not sure how she did it, but I received the best work up! She fit me right in, cut, colored, highlighted, washed, and styled my hair. I couldn't be happier with my hair or the person who did. I'll definitely be back!! ...I went back again today and Laura worked on my hair. I can't express how happy I am with it. She is amazing and loves what she does and it shows in her work and attitude. She's so kind and truly enjoyed visiting with her while there. Definitely recommend her to anyone looking for a color specialist or stylist.
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November 2022 by Betty Jo Kyle
I have SHORT hair. I had highlights to ROOTS ONLY and a trim and was charged 145.00 plus tip. I was nice enough to tip this person, 12 but truly shouldnt have. Make sure you know what they charge up front because they price gouge. I an a senior citizen and this was way too much for the services recieved. This was a $157.00 lesson. Never again.Service: Hair coloring
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June 2022 by Kathy Trollinger
I came in in a rush one day. I'm not sure how she did it, but I received the best work up! She fit me right in, cut, colored, highlighted, washed, and styled my hair. I couldn't be happier with my hair or the person who did. I'll definitely be back!!
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February 2022 by HOLLIE KEY
I set an appt online with Natalie, I drove 45 minutes to get my hair cut and colored and she never showed up. The receptionist (sweet woman) tried to call her and she just didn’t answer.
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January 2022 by Katie Fulton
This place is hit or miss. My last haircut they did a cute cut but it wasn't what I wanted. She had me take my glasses off through it so I couldn't see that she wasn't doing what I wanted until she was already done. Before I've had an amazing color done by another stylist. But there's also been a time where I took my mom and aunt and the stylist working on my aunt wasn't done with another client before taking her back to get shampooed and my aunt ended up sitting with her hair wet over the bowl for at least 15 minutes before she got up, dried it herself and left because the stylist had to go finish her other client. Stylists also don't last there long and I've been going here on and off since 2015. Probably going to start going somewhere else its just so convenient when I'm an avid Penny's customer.
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September 2021 by Bailey Cook
They cut my son's hair (my son is 3 and he does not sit still) The lady did such a good job though. She worked really well with us and my son's hair turned out super cute!!Service: Haircut
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April 2021 by Fashionista Pope
I had it appointment time at 2:30pm TODAY, once I arrived the stylist was doing someone else's hair still. On top of that I waited in the lobby area for 10 minutes and no one said anything to me after checking in. They told me it would be a couple more minutes after 15 minutes, which then turned into 30 minutes, I left. One thing I can not stand is for appointment times to overlap or not be acknowledged!! Do better.
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December 2020 by Keishla Ortiz
I'd give it 5 stars, but... I made an appointment with LYNDA (please never make an appointment with her) for a balayage at 2:30pm today. I came in before with my mother, but she was not there yet, so my mother was attended by another stylist first and I then I waited for my appointment at my car. I came back at 2:30 and she was not there yet, so I waited inside JCP for 20 minutes. One of the stylists told me she was not there yet because she thought my appointment was at 3:30pm (?). So I went to my car again to wait for her at 3:30 and she finally was there. When she started checking my hair she rudely told me she cannot attend me because I have lice. I was in shock because first I have no kids, secondly, I don't work handling with kids at all and third I've not seen any of my nieces nor nephews for almost a year. In addition, I share hairbrush with my mom and her stylist did not find any lice or anything. I went to a lice clinic after that and they did find any single lice, the lady that attended me told me it was dander!!!In summary, Lynda came to my appointment ONE hour late and in top of that she could not simply double check if indeed it was lice or dander. She also started saying to the other stylists I had lice. I think she was so unprofessional, rude and she clearly did not want to work today. On the other hand, the other stylist that attended my mother was very nice with us.I'd say DON'T MAKE APPOINTMENTS WITH LYNDA.
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October 2020 by Cheryl Denton
Went in for a cut and style. My stylist was right on time. She washed my hair and left me with conditioner on. She said for a few minutes while she finished up her other client. 30 minutes later a different stylist finally rinses me out. I walked out, never will I visit that or probably any Penny's Salon again!
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September 2020 by Marilyn Jarmush
Clay is the best
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February 2020 by Amanda Delaney
The trip was sudden, and many detours were made due to my lack of planning/patience. I intended to visit the Regis salon located inside the mall (which I didn't realize until our arrival) because they claimed to remain open until 9 pm (it was approx. 730 pm.) Of course, once I found my destination, I found it to be dark and deserted. I decided to try one more place before I gave up, so while making our way towards the exit I found that JC Penney also has a salon and they were not closed! The young lady was alone and with a client upon my arrival but once she saw me, she came right over. I was asked to wait about 20 or so minutes which was no problem, and my cut took another 20 minutes give or take. The young lady working the salon was more than helpful and really saved what I thought was almost a wasted trip. She worked efficiently, thoroughly, and she was friendly.. She did a great job on my hair, so my daughter insists we pay her a visit over the coming weekend. If my memory serves me correctly, the young ladies name is Natily.. She was wonderful and she really saved my night.
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January 2020 by Katie Goebel
Shannon was super sweet and did a great job. Thanks again!
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November 2019 by Amy VonQuintus
Great service! Great prices! Experienced staff!