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April 2024 by sungho kim
I ❤️ Panera Bread.
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April 2024 by Vanessa Acosta
This was the most run down Panera bread I've ever been to. The inside looked like an early 2000's budget friendly hotel breakfast area. I had an oatmeal cookie and it was good.
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April 2024 by Aryan Rapolu
I’m just dumb for spending 10 bucks here
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March 2024 by Wandering-loner1
Went in yesterday on the 23rd and walked in a guy who was dressed in a pink dress shirt and really cool jewelry helped me out alot he was really nice and respectable and what I asked for after he took my order for my food was outstanding never have I ever seen this level of service I thank him alot and the other people that where helping him out that day thank you.
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March 2024 by Grace Speaker
They served me a rotten avocado on my sandwich. Absolutely disgusting.
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March 2024 by sd c
I am a subscriber. I've always thought they were unfriendly, even though I only use it a few times a month. Also, often when drinks run out, they're not refilled. But today at 1 p.m., I visited Panera, and the door was locked. Then a staff member briefly opened the door, shouted "shutdown" loudly, and went in. Dozens of people had come for lunch and left with disappointed faces. There was no explanation anywhere about why they closed today, and no notice about the shutdown. When I called later to inquire, they angrily said it was due to personal reasons. Panera headquarters needs to know how little consideration this place has for its customers. There's a lot of room for improvement.
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March 2024 by Olivia Panella
No tuna on a Friday ?? also no bread??
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March 2024 by Endri S
Put my phone number for the sip club and the computer said pick a cup. One of the attendees, the blonde short girl always asks me for my phone number. I do tell her but i noticed this was specifically aimed at me after a few times as she does not ask others. You cannot ask your customers for the phone number if you put the cups up and you are told to go and pick it up yourself on the computer.
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February 2024 by Тамара Бегларян
Visited second time with big group.Messed up our orders, croissants were old and tough to chew. Food just was not good. Coffee was like frothed milk.I do not think we will be back. We tried to give it another chance.. I personally might stop to grab soup or chipotle flat bread (never disappointed) but bringing ppl in no.
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February 2024 by Beverly McCue
I used to love this place and I keep trying it. Food quality seems to have gone down and service is not as friendly as it used to be. It comes across that the employees have to be there not want to be there serving people.
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February 2024 by JEAN BAUER
I’m not sure why they can’t get good help here, College Station is a college town. I assume it’s the management. Ordered and paid for half a dozen bagels hours in advance. Pulled up to the drive-through window to pick up my order and was told I had to come inside to get it. I asked, is my order not ready? The girl at the window said yes, it’s ready but you did not specify window pick up. I’ve never had to park and come inside for my orders before. It wasn’t until I asked to speak to a manager that the girl brought my order to the window. This is my second bad experience here in a row. Last time I ordered sandwiches, they were missing the bacon because the store was out. I was not even offered a discount until I asked to speak to a manager. Two bad experiences in a row prompted this 2-star review. Panera has always been a favorite spot in the past, but no longer. I guess putting the customer first is no longer a priority.
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January 2024 by Jordyn Vieira
If you are ordering online for pickup pay special attention!I usually don’t review but I not only got ripped off, the staff was extremely rude. I ordered a bread bowl with chicken noodle online for drive thru pick up. When I got to the drive thru the individual did not greet me just simply said “you’re going to have to wait”. After that ordeal, I get home and find a cup of soup and three baguettes. I paid $8.97 for the bread bowl and a bowl of chicken noodle. The cup is $6. I’m not driving back to this place for $2 but I also want people to know that they are ripping people off and don’t even have a decent customer service. Receipt for proof!
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January 2024 by Taylor Starkey
VERY RUDE to larger orders.
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January 2024 by Terry Santos
The food is great, but I miss the turkey cranberry sandwich they used to sell a long time ago ?.They have great avocado egg sandwich and bagles. Soup is always great when it's cold outside or if you are sick. Great family dining place.
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January 2024 by Victor Trammell
I ordered a couple of different bread bowls with soup and was only given the soup without the bread bowls and I had to waste 45 minutes of time to go back and get the bread bowls and the service was not very good either. The soup was okay though.
