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May 2025 by Kimberly Hanks
The only reason this is a 1-star review is because 0 stars was not an option. I had my standard poodle groomed today at Petsmart on William D Fitch in College Station and she looks HORRIBLE. When I dropped her off, I showed two groomers what I wanted and when I picked her up, she had been COMPLETELY SHAVED from head to toe including fully shaving her tail. My other dog doesn't even recognize her. She looks like a greyhound. Completely ripped off from paying $100 for something that looks like a 5-year-old playing with dog clippers did. Will NEVER step foot back in this place again. (Photos show what I asked for versus what I got.)
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May 2025 by Dianne Denton
Great fish dept.
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May 2025 by Brenda Burkett
Kind individuals
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May 2025 by Birdie Edlen
They really need more people who know about the breeds of tarantulas and know better how to care for them
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April 2025 by Pamela Miller
This location is always clean and well staffed. I can always get help here when I need it. They also have a great variety of every thing you need for your pets!!!!
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March 2025 by Natalie Kramer
I have been to this store a few times, and it’s a nice store. However the last few times I have come to get a new fish, the older lady who has helped me has been very unpleasant. Seems very unhappy to do her job and seems annoyed every time you try to ask questions or make conversation. This made for a very uncomfortable experience. Personally, I won’t be coming back to this location.
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February 2025 by Karla Munguia
Took my dog to cut his nails, but he did not collaborate so they couldn’t cut all his nails!
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February 2025 by Maria Perez
Bad service, had an appointment on Friday & they called me to reschedule because 2 stylists had called off then here comes Monday & no call or anything I show up & told me they had to cancel again. This happened last year, they need to get it together. Will not be coming back.
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January 2025 by Taylor Cobb
Lily is a top notch employee! She really went above and beyond for us today and we appreciate her great customer service and assistance! Plus we always find what we need there.
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November 2024 by Willy Wages
Friendly staff and prices are good. And seem to be well stocked and a large selection.
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October 2024 by Madeleine Phillips
If you are wanting a job here I do not recommend this location. It’s taken me a while to have the guts to speak about this but a little over a year ago they stopped putting me on the schedule. No explanation, nothing. They wouldn’t even answer my text or calls. They (management) would even walk away when I would enter the store. This is extremely disrespectful and not how you run a business.
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September 2024 by MagnaficoCantGame
Every single fish we saw was diseased, close to death, or already dead.
Practically every single fish had Ich (a parasitic disease), which can be lethal for the fish and is highly infectious. Many were experiencing severe bloat to the point of barely being able to move.
And of course, we saw at least 3 or so fish that were already dead.
Anyone who wants to buy fish from here is going to receive one that's already on the road to death.
This isn't even touching on the African Dwarf Frogs that were so skinny that you could see their skeleton through their skin.
I know chain pet stores aren't known to have the best fish and aquatic animal care, but this is the most blatant and egregious I have ever seen the mistreatment of these animals.
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August 2024 by Renee Rains
Have leopard geckos 50% off
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July 2024 by Sharli Nucker
We took our puppy to obedience training at PetSmart with Anna. She is an amazing teacher. She took the time to answer questions and provide individualized information based on each puppy’s temperament. Our puppy absolutely loved her! We can’t wait to come back for intermediate class!
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July 2024 by Courtney
Friendly staff, great selection of live fish, I did go in for live shrimp that were unfortunately out of stock.