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October 2023 by Cynthia Hall
Do NOT go here!! IT IS A HEALTH RISK!!! My first experience was good, they got me in at my appointment time, my nails were good, and it was reasonably priced. However, every time after they were at least 20-30 minutes past my appointment time and 2 fills later, my real nails turned GREEN!!! They said it was because of old nails, although I've been getting my nails done every 2-3 weeks for +/- 20 years and I've never had that happen before, but I know why now. They simply took off the acrylic and cut off the green part and then PUT THE TOOLS BACK IN THE DESK FOR USE ON THE NEXT PERSON. No sanitizing or disinfecting or anything! GROSS!!!! The lady who helped me, Jennifer (if that is her real name) got the shape crooked and the polish/design (which was super easy) wrong and then yelled that I was the one that was wrong! She was just too lazy or incompetent to get it right. I warn you, and I can't stress this enough, if you like cleanliness and professionalism, GO SOMEWHERE ELSE!!**To respond: I had just gotten a NEW set on Thursday (9/14) and came in for ONE broken nail on Monday (9/18). The only reason I came in to your establishment again at all after the disgusting treatment of the tools, was because I was leaving town and needed to make sure the powder matched since it was a specific color and I didn't have time for a new set somewhere else. It should have been an easy request and taken all of 15 minutes tops. Since my design hadn't even lasted a few days, I asked if they could be repainted correctly (if there was time), and your worker decided to fill them all, which I didn't request or have time for. The only "extra" thing I asked for was for them to be done correctly, which I did not receive. I was expecting to pay for the correct nails and professionalism, but did not when I received neither. Your response to my original review just highlights your lack of professionalism and knowledge, and I thank you for proving that to anyone reading this.
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October 2023 by Shannah Miller
DON'T WASTE YOUR MONEY!!! They say if you are not satisfied within 7 days they'll fix it. LIES. They have made a complete mess of my nails and have continued to try and up charge me first 45$ then 55$ yesterday 65$ same nails?there's bubbles and no color on the edges after a day and a half!!! She told me it was my nails and she wasn't fixing it unless I paid ANOTHER 70$ 0n top of talking about you in another language thinking you don't understand. Google translate it and they're talking about specific races "white ladies" and how obnoxious we are as well as others, putting us down and laughing. Also discussing disagreements with other customers ?Just WOW. It's the most unprofessional,rude, expensive and rather shocking waste of money I have EVER!!!? when I told her this is why they get bad reviews she told me she didn't care what anyone thought and people can go somewhere else. Just an FYI for anyone considering going here. JUST DON'T!Service: Acrylic nails
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September 2023 by Mandy Kleinhenz
I had a bad experience coming here! Walked in and there was no wait but obviously I should've saw that as a sign to not get my nails done. But I'm new to the area.. I wanted a French tip.. and the lady who I forgot her name was rude af to me. And after she did 2 nails they weren't even so I told her that I want to just do a solid color and she said no and yelled at me.. and got someone else go take over.. and she still came back and made him move.. and like not after 2 minutes would switch with him again.. it was unprofessional and I wonder recommend this place to anyone..
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June 2023 by Alexys Grice
I do not recommend this place for anyone.. They rushed on my toes so they could get more people in !! DO NOT GO TO RIO NAILS !!! IM WARNING YALL FR
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April 2023 by Brianna Carr
My nails came out great, but the nail artist did not wear a mask and coughed on me several times.Services: Pedicure
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March 2023 by Tammy King
I sat back and watch how they treat patrons. Had friends of other race do the same and they saw the same behavior. Very prejudice sad but true. Will not support anymore.Service: Acrylic nails
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March 2023 by Misty Kelly
Terrible!!! I paid 55 for solar nails for my daughter and all but 3 have completely detached and fallen off. We just got them last week!
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March 2023 by Stacy Jae
The most humiliating experience I’ve had. Having just had a baby I finally got out to have a moment to get nails done for newborn/family photos. What started well ended terribly. I tried to stifle my crying and hope no one noticed while I sat there until they realized how poorly I was treated then announced I was crying smh. I just needed a nail fixed and asked politely. I listed on yelp other details. I got an apology but had already been talked about in front of other clients and denied further service till I was able to catch the woman owner who gave me the hard time in the first placeServices: Acrylic nails
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March 2023 by Shawn Stokes
I went to the location recently and they had closed early according to the posted hours on the door. I will make another attempt mid-day to visit another time but I was very disappointed and obviously unable to rate the service, quality and ambiance of inside the salon. Bummer!!!
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January 2023 by Hannah Marie
Great local nail place. All pedicures come with hot stone massage! They do an excellent job and have great prices.
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December 2022 by Maddie C.
Got these iridescent Green nails that turn purple with the light. Absolutely stunning! They were super quick, gentle, and had a very welcoming environment. They're prices are also very reasonable. Definitely would visit again!
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November 2022 by zoe anne
BY FAR The absolute best nail place I have ever visited. My friend and I were on a trip here with our collegiate running team and had some extra time so we walked over here from our hotel and were pleasantly surprised by the amazing service we received. They did an amazing job on my acrylic nails! I wish I lived closer.
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November 2022 by Layla
I would not recommend. I went here about two weeks ago. I asked for a full acrylic set and had to write my name on a piece of notebook paper. After I was sat, my nail lady (I forget her name as it’s been a little more than a week) spent the entire time yelling and speaking to people around the store the entire time. The table itself wasn’t clean when I sat my hands and arms on it. No towel was placed under me. I had the dust from whatever client sat there last on me. While doing my nails, I would point out things she wasn’t doing, such as not dusting off my hands after buffering and the drill or the unevenness of my nails and she would tell me not to worry about it. When my hands had been completely covered in dust, I then began to dust off my hands myself and she was finally like oh I’ll do that for you. The final strike was when her and another worker joked about the tip another customer left saying maybe it could buy her a power ball ticket so then she could actually use it for something. My nails themselves are nice from afar. Looking at them closely there are so many imperfections. Also it has yet to be a full two weeks and I have two broken nails that have broken and cracked my nails themselves. Making it to where my nails will have to heal and grown to consider getting a new set will not be returning. Plus the brushes they has you wash your hands with after they finish look gross.Service: Acrylic nails
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October 2022 by Leslie Young
I have been going to Rio Nails now for a few months and love the work they do.Services: Dip powder
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October 2022 by Zesa Burke
They are clean and do a great job. They actually take the time with each customer. My toes always look great!
