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April 2024 by Lakrisha S. Davidson
Just glad I was finally able to find some shoes for my son at a decent price.
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March 2024 by Justin Blake
Shoe Carnival has the best prices hands down. But I went to the College Station location on 2/25 with my wife and when I tell you my heart is heavy for one of the employees (African American with glasses and locs). My wife was in the next aisle over when all she heard was ima finish these boxes first but it was in a rude and unprofessional matter. Then seen the African American girl leave the aisle with embarrassment on her face. The Caucasian girl then proceeded to come out the aisle and scream (I'm not going to say the African American girl name) you want to talk now twice. As the African American is walking back towards a customer with a shoe. They eventually went in the back and talked. I already had what I wanted but my kind wife was like no I want to make sure the African American girl is okay. As they are coming from the back you still hear this Caucasian girl what made it worst is the African American girl was trying to smooth the situation out by telling her she didn't have to be so loud and we can talk like adults. Next thing you hear from the Caucasian girl is and I kid you not "I'm going to walk away because I feel myself getting emotional and frustrated" twice and both times the A.A. girl said okay in a calm collective voice. The the Caucasian gets to the middle of the floor and yell something and the other African Amercian that was paying for some shoes told her her no come here we don't do that. You are embarrassing not just yourself but the store in general. The Caucasian was like I don't care who going to stop me. And did a making kind of laugh down the middle of the store towards the back. But the embarrass look on the African American face had me and my wife heart in tears. A man customer came out of the aisle stating how he guess they was in high school of how the Caucasian was acting.Like I said this have been on my heart heavy since it happen and I really haven't had a chance to sit down and do a review since I don't know who to actually talk to about this. But I hope nothing happened to the African American girl because the Caucasian definitely had something up her sleeve towards her. If anything I feel the African American was very professional through the whole situation and hope she was able to talk to the Supervisor who runs the store. And I hope the Caucasian girl had severe consequences and didn't try to flip the situation as thought the African American girl was in the wrong.
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March 2024 by Rebakah Umpleby
Loved it!
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January 2024 by denise aboytes
Love this place I don’t get to buy shoes for myself often but when I do this is where I come. I can find the shoes I need that are comfortable and they have a great selection
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November 2023 by Joshua Gentry
I work a lot, make good money, and desperately needed some new shoes! I had just come from Ross next door, got a cheap pair of shoes, and a pack of socks. I see Shoe Carnival next door and decided to check them out. Perhaps I could buy a nice pair of Vans, Or DC's and wear the Etnies I got from Ross, as work shoes. First time ever going to a Shoe Carnival store..I walk in, I see no employees at all, not even at the front counter. I can hear laughing and talking between two female employees, but still, see no one. Whatever, I have eyes, I'll browse things myself. I found the same Under Armor socks I found at Ross for more than twice the price. Whatever, this is a different store, I blow it off and continue to look around. The store seemed disorganized as types of shoes were with others of different types, IE house shoes next to basketball shoes. I find no DCs but did manage to find Vans. All designs were the same flat, cloth type, no variety. They had another section of random shoes in what I guess, was an area for older designs, as it had no organization, and was very disheveled. I Look around to find an employee I could ask about the random area and back stock. I see no one. So I begin to just leave the store. Finally I see employees! The two I heard talking and laughing upon entering. Ducking down, sitting down, leaning against each other, laughing about stuff on their phones.. Bad enough the store seems primarily focused on Nike products.. Yeah, I'm good!!
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November 2023 by Ashley Gomez
I buy majority of my kids shoes from here, love there bogo deals. I buy a few shoes for myself also. In all a good place to buy shoes for the family.
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September 2023 by Kristi Jackson
Walked into the College Station store and no one acknowledged I was there or asked if they could help me. All employees were by the front door and the entire time I was there they were talking bad about an employee
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June 2023 by Felipe
Always an easy visit. The staff is friendly and the store is clean.
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December 2022 by Simz
Jennifer was very helpful. She was busy doing something at the register when I asked for her help in finding sandals in a certain size & type. I even told her that I apologized to take her away from her work. But she politely said “I have another person at the desk..don’t worry about it!” I was happy w/what she found for me! I’ll def be coming back! Keep up the great work Jennifer!
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November 2022 by Sherri Robertson
I liked Shoe Carnival, the only draw back is that I have a really large foot and it was hard to find the styles they had in my size. If they had them and sold out, that tells me I'm not the only one with large feet
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October 2022 by Lia Reyes
Customer service sucks, there was a line of people and one cashier counting pennies while the other was just standing there.
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August 2022 by Jordin Hart
Went in to get my husband a nice pair of shoes and the girl with the glasses and brown hair was rude. I asked her for a mate she told me she had to bring it to the front. I said he’d like to try it on she said well I can’t let you hold onto the mate. I stated that’s fine you can stand here he just wants to try them on. She seemed very put out. Had a bad attitude. Then she walked up to the front once we tried it on and was just talking with her other coworker about her other job and life not in the present work related situations. Another lady in a black shirt approached us very nice asking if we needed anything by that point. I was irritated due to the other girls attitude and unwillingness to help. We came at 11:20am on 8/13
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July 2022 by Samantha Cowan
I’ve been using this shoe carnival for years now. However, they must be making some really positive changes with employee training because it is better than ever now. The customer service was excellent. So friendly and helpful!!!! Great options for shoes with good deals. Perfect for back to school shopping!
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May 2022 by Elizabeth Acosta
I wouldn't even give them a star due to the fact the girls who were working kept talking not helping customers and getting mad at the kids running around the store (understandable I hate kids running in a store) but one of the girls didn't have to call the kids monkeys since they were running and didn't want to listen to their mom.. Just horrible.. Glad the mom didn't hear it.
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April 2022 by Angelina M Byrd
I love all the different styles, colors and their supply fully stocked.