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April 2024 by Sherry Boyd
The people at this store were very nice but the delivery service that they require you to pay $249 for wouldn't deliver the mattress for 6 weeks on a day that coordinated with our work schedules so the store ended up losing a sale over it.
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February 2024 by Jennifer
The lady didn't rush even though she was swamped with customers the day we went. Very friendly
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November 2023 by Allison Higginbotham
Misleading sales pitch. We were specifically sold on the idea of "the last bed you'll need to purchase" by the reps boasting the 25 year warranty. Come to find out its much less beneficial after 2 years; you'll be on the hook for prorated parts and full price labor even when (not if) the bed fails from defect/workmanship. One of the air chambers has a leak, the replacement part was quoted at $530 yet the equivalent current model is on sale for $900. You can pay 50% less elsewhere for a bed that won't deflate after 2.5 years, or 10 years even. But if a premium price for low quality products and nonexistent customer support is your desire, then look no where else. The one thing I did receive was an empty apology followed by a sarcastic remark about appreciating my feedback.
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August 2023 by Lorrie Coulter
Love these beds.. delivery soon yippee
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January 2023 by Ronnie Hale
Great experience at the College Station store. The bed has not yet been delivered so another review will be posted later after delivery and set up.
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December 2022 by Colby Yawn (STON3D R3AP3R)
I bought one of the high end 10k bed. The offered a promotion with 0% but failed to say it was only one year, when they promised 3 years. And now I had to pay over $4,800 in interest plus a over the limit fee that was caused by them and this was only for 2 months. They will mess you over and do not buy for them or this company!!
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October 2022 by Derek Withers
Sheila helped us out today. We were looking new pillows. She was friendly, helpful and made it a great experience for us! We weren’t looking for a mattress at that moment, however 6 months to a year, we will and we’ll definitely go to her!
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October 2022 by Ron Sasse
Nicole was kind, helpful, and professional.
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November 2021 by Kristi Brightwell
I loved that you are not over whelmed with choices as you walk in the door. Nicole made it a very easy quick process to choose the best mattress for our needs. I highly recommend!!!
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May 2021 by Bicker Cain
Wonderful service, personable and knowledgeable help from Lori.Great experience!
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May 2021 by Mary Lopez
So a few months ago, My husband and I decided to purchase a Sleep Number bed. We went locally to the the store in College Station to order it. It was delivered to our home on January 19th. My husband was here when the guys delivered it. He watched them set it up for the most part. Though, he briefly stepped away at times. He thought something was off about one of the guy’s behavior. The guy did a few peculiar things...like throwing his jacket on top of all the trash in a box....
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December 2020 by Candice Renee Reed
What a comfortable and smooth buying experience. And it’s because of two reasons. One the mattresses sell themselves. This will be our second sleep number after having ours for 13 years. We wanted an upgrade in size from a queen to a king. Two the customer service at this location. Debby is knowledgeable about the features of each bed and how compatible they are to the body. My husband and I walked away feeling good about our purchase leaving the store. No buyers remorse here!!! Even after literally “sleeping on it”☺️. Today they also had free delivery!! Thanks again Debby keep letting your light shine☀️?.(Evidence that there is a “Waymaker, promise keeper,& light in the darkness“)
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December 2020 by Eric Mathis
Nicole was great. She took the time to explain things well to my wife and I. We bought the I-8 and it is well worth the price. Great bed. Great customer service.
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October 2020 by Mona Somers
Lori Bennett treated us with courtesy, kindness and professionalism!
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August 2020 by Candice Renee Marcel
What a comfortable and smooth buying experience. And it’s because of two reasons. One the mattresses sell themselves. This will be our second sleep number after having ours for 13 years. We wanted an upgrade in size from a queen to a king. Two the customer service at this location. Debby is knowledgeable about the features of each bed and how compatible they are to the body. My husband and I walked away feeling good about our purchase leaving the store. No buyers remorse here!!! Even after literally “sleeping on it”☺️. Today they also had free delivery!! Thanks again Debby keep letting your light shine☀️?.(Evidence that there is a “Waymaker, promise keeper,& light in the darkness“)