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November 2023 by Joe Murcia
Bad service, horrible prices. $336/mo for a 10x15, went from $75/mo to $336. The front office said that was competitive pricing but I’m currently paying $109/mo w/renters for the same size.
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August 2023 by Rick
They advertise having the best service in the industry and from my experience, that is certainly true. We booked a different storage company and it was a disaster, so we called around to find a back up plan and we luckily found CubeSmart and they helped us out tremendously. What great customer service this company offers
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August 2023 by Amy Biggs
Maggie was amazing to work with! She was so kind and incredibly helpful!! I highly recommend this location and will definitely be back if we need storage again in the future!
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August 2023 by Christina Morgan
The staff was nice! I rented at another cube smart and this one was not as good. The storage unit was not sealed so dirt, dust and spiders were on almost everything. I had large zippered bags that smelled like dirt/fertilizer when opened. They held clothes so everything had to be washed one or more times. Very disappointing!
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July 2023 by Aimee Upton
Very helpful & friendly customer service via the phone, when we set up our unit. She made it quick and easy to understand. The move in was also easy to understand
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May 2023 by Jeffrey Wright
My unit, along with several other units were broken into. I had over $4,000 worth of stuff stolen. CubeSmart has no cameras at this facility. The insurance company that I was forced to buy a policy from said most of the items stolen were not covered and discounted the value on the rest. They have offered to pay me $462.They also said they were paying me $100 dollars less then they would have otherwise since I used a padlock. What other kind of lock are you supposed to use?Using this facility was a horrible mistake. I would have been better off throwing my stuff away than paying to have it stolen.
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April 2023 by Sabarish Chandrasekaran
Charley was very kind and helpful. Brit while renting or subsequently assisting with my requests she was very professional and supportive. When I wanted help with resetting the passcode, she was prompt. I would highly recommend cubesmart on Manual drive
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April 2023 by therealwilldone
Absolutely excellent service! Maggie took great care of me. She was fast, knowledgeable, and very easy to talk to. Thank you!
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April 2023 by Nancy Cline
clear communication throughout the time we had items there. Accessible, safe storage that was as promised. People available to answer questions were kind and helpful. (for example reminding us to provide insurance information, etc. )
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April 2023 by Rigo Tirado
Excellent customer service very profesional and friendly answered all my questions. Highly recommend this place.
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April 2023 by Neil Díaz
Great staff. Very friendly and diligent. Storage unit in great shape and clean.
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March 2023 by Sarah Sandlin
The ladies at the front office were very helpful and quick. We came by pretty late in the day and they helped us with an available storage unit and price/deals were perfect. When I was ready to terminate my contract they did it within 24 hours and were very kind.
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December 2022 by Crystal Hamilton
This place is by far the cheapest price in BCS area for storage units. I actually have 2 units. The staff is super friendly and very helpful.
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July 2022 by LONESTAR FISHER
Great customer service and they helped me pick out a unit ideal for what I needed stored.
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June 2022 by Jeff Julie Bishop
Highly recommend. Maggie made a stressful and unplanned issue with the apartment complex an easy and smooth process into a storage unit. She was friendly, sympathetic, and understanding with our need for a temporary solution.
