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August 2025 by Ryland Childers
I signed up for Verizon Business Internet and from day one, it’s been a complete nightmare. One of their managers set up the account under the wrong name, so I couldn’t even log in or access my account for two full months. Every time I went to the store for help, they told me to call a phone number and said they couldn’t do anything. No one took responsibility.
On top of that, the internet speeds are terrible — both download and upload speeds are so bad I can barely use my work computer. This has seriously affected my ability to run my business.
Now they won’t allow a return because it’s past 30 days, even though I’ve been trying to resolve the issue since day one. If they had actually helped me when I first came in, this wouldn’t even be an issue.
Absolutely unacceptable. Terrible service, useless support, and a complete waste of money. Avoid this service at all costs.
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July 2025 by Jack Nelson Womack jr
Very helpful...very affordable
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June 2025 by Bill
Great staff at this location. Kim was especially helpful with an issue I had with my new phone. These guys are excellent, highly recommend this location.
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June 2025 by Cheri Keller
I only go to this Verizon location when I need help or want to upgrade my devices. Reagan Catalino helped me with choosing new devices and actually helped me save money on my bill. I definitely recommend Reagan because he will take care of you!
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April 2025 by Darius Curry
Mrs.Colin,was the most respectful and patient sales man,and gives his honest opinion to help the costumer’s understanding better.really nice guy!
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April 2025 by Avery Rayne
Met Devany, on her very first day, and she did great through the whole process. Made it easy and time management was a priority. Lisa, the manager, helped with some direction on a couple general questions. Come see them both if you’d like to be taken care of!
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January 2025 by Rita Phillips
Zach was very friendly and helpful. Answered all questions I asked, with a smile on his face.
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January 2025 by Glynn Phillips
Zac was a wonderful experience getting our phone exchanged very courteous and helpful getting everything swapped over
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November 2024 by Courtney Walton
Needed a new phone and went in at 7 and Collin took very good care of me. He gave me options, got me put on a better plan and I was out by 8:15. Even tho they close at 8, he was very patient making sure I got everything transferred over to my new phone.
Great customer service!
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September 2024 by Tammy Harvey
JJ was superb… it was taking way too long to update my cell phone
He was able to fix my problems
Very professional
Thank you again
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September 2024 by Lynn DeAnda
JJ was awesome! Very knowledgeable and their experience was great
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August 2024 by Gregory Tullous
Jacob was great, good timing and easy process.
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August 2024 by Laura Figueroa
Shae took care of our family account -- answered questions and offered very helpful information. We left feeling well taken care of. great customer service!
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August 2024 by Tonya Wyatt
Very frustrated when I go at 7 to get help with my broken phone and the door is locked and no one answering the door. The times on the door say open till 8 and it states 8 online as well. As we pulled in two employees were walking out and turned a person away. There were two cars in the parking lot obviously employees. However no one answered. If the store hours have changed then it needs to be updated on their website, and door.
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August 2024 by Mike Gray
Verizon is reliably unreliable service.
