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November 2023 by Beckie Burkhalter
Dr. Fisher and Kayla made a very stressful visit much easier, work to get our pet in and stayed late to make sure he was ok. They both were very good with us and our dog. Dr. Fisher gave us all the information in terms we could understand and keep us informed with how things were goin through out the procedure.
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September 2023 by CHRIS NOLES
Absolutely wonderful! My little Picklemonster is very nervous around people she doesn't know. They were so good with her. By the time she came out, she had new friends. I'll definitely bring her back!
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June 2023 by Sedona Heaney
The vet and vet tech were so caring of my puppy, they realized I was young and gave me some advice on the best care for my puppy, and the quality of the service was great.
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June 2023 by Faith Butler
I take all of my cats to them and have had great experiences with them. The doctors are very knowledgeable and the technicians always make sure my pets and I are comfortable and informed throughout the visit. I have a cat that doesn't like strangers and even he loves the staff here (crazy!). Highly recommend!
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June 2023 by Aaron
Staff is very friendly, informative, and my dog was under NO distress whatsoever due to the technicians/doc after her visit on 5/31/2023. (Even with shots and an ear medication)
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May 2023 by Hanna Tyer
As stated by Ronny B. We took our cat to get his rabies vaccine here. They were aware that he was unvaccinated and still decided to not wear any protection. Our cat got scared and bit the vet (who was pregnant. I do not understand why she would not want to take any precautions in her current state). They then said “this happens all the time” and ran out of the room. The front desk person came in and said they were calling animal control to ask if they could still give the shots he required. What they did not tell us was that an officer was coming to take our cat away for 10 days. The officer told us she has to come to this location a lot and she has never heard of a vet not wearing leather gloves. We got to talk to the tech Julia again and she was very defensive and didn’t want to take any blame in the situation. She said they had no reason to believe that he is aggressive since he has no history of aggression in his chart because the last time he came he was a baby. Exactly…. How were we supposed to know how he would act they should take better precautions. He is never aggressive at home. Long story short, we were being responsible pet owners trying to get our cat vaccinated and now he is spending 10 nights in the humane society.
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May 2023 by Ronny B
The affordability of the location is always a bonus but as is with this world, the cheaper the work, the worse the labor. My 1yr old cat was due for his scheduled shots and a rabies shot. He is an indoor cat and very well mannered at home. When administering the shots he got scared and bit the doctor, which thus precedented a series of unprofessional observations:-There was no preventative measures such as a cone or bite resistant gloves in case the cat feels the need to defend.-I was left misinformed on any information other than Animal Control arriving.-No compensation for rabies quarantine is offered for their lack of preparation and caution.-The nurses were defensive in their efforts to not be held responsible for anything. Their reasoning was that he was very calm prior but that should not mean you wouldn’t have the correct measures to prevent ANYTHING from happening.Because of their unprofessionalism I will not be going back to their location or support Vetco or Petco until they add new measures to prevent unprofessional occurrences like this happening.EDIT: I was wrong in saying they are affordable. Apparently compared to other locations, they overcharge by around $70-$100 more. Even more reason not to go given the experience.
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April 2023 by RC Woody
Mel is just perfect. She is so knowledgeable and helpful about everything pet related! Petco needs about five employees at each store like her.
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April 2023 by Brittney Crowe
Ever since Vetco took over the old clinic, I've had nothing but a great experience. The staff and vet were very informative, and didn't try to upsell me on anything they thought wasn't completely necessary. Instead, they informed me on what I could do for the future if I decide. I came in for my cat's mild ear infection and the staff were able to clean and medicate her ears, despite the last clinic that wasn't able to do that successfully. I have a very happy kitty. For rabies shot, full body examination, ear test, and medicine application it was $180. So more or less you can decide if that's pricey or not, but the service was great.
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March 2023 by Myla Sykes
There was a little bit of a wait because they were busy, but typically we do not wait at all so I was not upset. All the staff is always so attentive and nice to us and our dog Cleo. They even texted the next day to check how she was doing. Always a great experience there!
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March 2023 by Valerie Wuensch
They very polite, informative and quick and easy to work with! Also very sweet and patient with my dog. Definitely recommend
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March 2023 by Kathy Lehman
Everything was streamlined, efficient. Assistant and vet both answered my questions. The vet even sent me some written information to follow up. Good experience. I’ve found my new vet
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February 2023 by storm night
Dr. Fisher and Megan were absolutely amazing and made Duckie feel comfortable in a rather scary situation. They both also explained everything in great detail to me and helped ease my anxiety as well. 1000/10 reccomend
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January 2023 by Kendall Buck
Did not feel like we were listened to and that the vet and vet tech just jumped to conclusions. Went in because my dog had atopic dermatitis and the vet said it was due to fleas even though my dog has never had fleas.
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January 2023 by Ashlynn Poland
I brought my 8 month old cat in to get neutered. I went to the consultation and his neuter and paid about $350 for that alone. Two days after his neuter, I woke up to him vomiting blood and in pain. I rushed him back to Vetco because I believed it was serious. They ran $250 tests to come back and tell me nothing was out of normal range and he physically looked alright. They sent me home with him and little did I know that was his last night. He refused to eat and drink and I brought him to an emergency vet the next day. I had tests ran again and turned out he had Parvo and a tongue ulcer. Incubation time is 2-8 days and my cat had been nowhere but Vetco within that time frame and had no mouth or any other issues prior to me taking him to this vet. I had to put my sweet cat down because of the failure to detect early symptoms, test and do a proper physical examination. The ulcer did not appear overnight and according to multiple vets I spoke to, a parvo test should have been ran based on his symptoms. I came back to Vetco to inform them of the incident along with all the details and asked for a refund for all the expenses. I was told to send the documents from the emergency vet to them and that they would get back to me. It has been two weeks and I have not heard a single thing from them. I am angry because I truly believe that my cat would still be alive if I hadn’t taken him here. The failure to diagnose my cat will forever make me upset and the disrespect of ignoring my situation. Do NOT come here or any petco/vetco. I truly believe that they were negligent in many aspects.