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August 2023 by David Gaspar
I visit this location very often and I have to say everyone here is super nice and helpful. Laura and her team are very welcoming.One of the best branches BOA has.
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November 2022 by Lorita Page
Great people and bank.
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September 2022 by Gregory J.
Very poor service. I had to wait a long time and then still once we got through the basics they couldn't figure out the basics of opening up a business account. They kept saying I had to talk to someone else and that someone else wasn't there work who knows what. So I made an appointment and came back supposedly to see that person when I saw that person they didn't know what they were doing either. Absolutely ridiculous.
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July 2022 by courtney pate
What is the point of them having phones if they won’t answer them?
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November 2021 by Cody Light
Went to 4 locations before they would cash my BOA check...... looking at me like im trying to cash a fraudulent check... if you wont cash your own checks than who will? Then go out of their way while already getting nowhere to nag you about how bad of a choice your bank is and that you should switch because the only people that can help you are the ones that mess it up! AVOID THIS BANK
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June 2021 by Myrtle Bunyan
Excellent service quick and very efficient
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August 2020 by Ordabek Duissen
They don't post info about when they're open or closed ..... Terrible
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August 2020 by Traci W.
This place is a joke. Alex, the manager, super unhelpful and flat out rude. Merging account at BOA has taken an act of Congress with no help from any of the branches I've visited. Time to take money elsewhere. Would NOT recommend coming here if you want customer service.
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July 2020 by David Perry
Convenient
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May 2020 by Caroline Milner
This Colleyville Bank of America Branch makes me want to jump out of the window. I mobile deposit my paper checks to avoid going into this location. Two ladies stand out in the entry way doing nothing but chit chat with each other while one rude teller tells me she can't help me because there's an existing client in the bathroom. I CANNOT STAND THIS BRANCH!
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March 2020 by ze jooj
I'm not sure if they have changed management, but my experience here today, 2/28/20, has been the best one yet. Everyone was very patient and kind. I am a student and often have had a hard time at banks with rude tellers. I obviously dont make a lot of money right now because I'm in school, but it was very nice to be treated the same as everyone else. Thank you to all the staff who were able to help me today.
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August 2019 by Josh Dell
Their "financial advisors" are by far the rudest, arrogant, and incompetent people I have ever Interacted with. I would clean house.
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July 2019 by Angela Duckworth-Schoener
They never answer the phone, their tellers are rude and the Merril Edge team is impossible tio get a hold off. Very disappointed with this location.
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December 2018 by Diana Varnedore
Very good service with special deposit slips for our account.
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September 2018 by Terry Palmer
Closed on Saturdays ?
