-
November 2023 by Kimberly Holmgren
It was great! My battery went out, and they came by where i live and charged me up, so that I could drive over. They put in a new battery, and I was out in about a half an hour! I'll be back for sure!I just came back for a second time, since my alternator went out. They found the problem immediately, along with some other problems they repaired. They got back to me immediately and their customer service is great!Services: General repairs & maintenance
-
November 2023 by Barrie Springer
As always jerehmy and staff could not of been more friendly and through with the repairs of our Lexus plus the use of a Lexus to drive while my car was being worked on. Fantastic friendly and the quality of there work is first classServices: Transmission
-
November 2023 by Kari Swanson
The team was very honest and informative. They kept me informed of everything they found and what needed attention asap vs what could wait if I wanted. The loaner car was very much appreciated.
-
November 2023 by Keith Henderson
Better alternative to Lexus Dealers. Competitively priced, All OEM parts, certified Techs, friendly and easy to work with. Communication of the status of repairs is outstanding, including pictures, constant text messages, etc. Highly recommend for Lexus service (maintenance as well as repairs).Services: Air & cabin filter replacement
-
October 2023 by David Dillow
I have used this organization for multiple years for my Lexus LS460 and Toyota Tacoma. All of the service work has been at the price quoted before the work was done and completed in the time promised.I would highly recommend Dane and his company, Auto Experts of Colleyville, for any of your car service needs.Services: Air & cabin filter replacement
-
October 2023 by Deborah Davisson
I’ve used Auto Experts twice. Both times I had excellent service in a timely manner. I do think they are a little expensive so if you’re looking for the cheapest price, this probably won’t be the place. I do also want to add that they came to my place of business and picked my car up to fix it and brought it back to me. That’s great customer service.
-
October 2023 by Reba Smith
Hands down the best experience I've had at a repair shop! Karl took very good care of my car and Jeremy and Jerry made the paperwork side as painless as possible. 10/10 will be back!
-
October 2023 by John Adkins
Almost a year ago we had a clutch system replaced in a Corolla at Auto Experts of Colleyville. The clutch started acting weird on a Friday afternoon. My wife drove immediately to Auto Experts and they took the car in, gave my wife a loaner, and fixed the problem. They also give a military discount, which is much appreciated. Thank you to Dane, Jerry and all the crew!
-
September 2023 by Mike V.
Auto experts in Colleyville charges more than a Lexus dealership. Why would you pay more when you can have the real thing at a Lexus dealership?
-
September 2023 by Mike
I was shocked and very disappointed after my visit to Auto Experts to find out there is no savings here than going to a first class, overpriced, Lexus Dealership for service or repairs.If I am going to pay top overpriced dollar, give me the real deal at a Lexus Dealership!!2012 Lexus LS460 cost for 2 new motor mounts.Davenport Motor Company in PLANO$1,795.00Park Place Lexus in Grapevine$3,700.00Auto Experts in Colleyville$3,900.00Auto Experts quoted the highest price plus said I needed new control arms for additional $6,100.00 which turned out to be completely false, they just tried to gouge me on a very very expensive repair that wasn’t even necessary.One other thing…Davenport in Plano and Auto Experts in Colleyville are two different companies, don’t be fooled by Google when you Google Davenport and Auto Experts pops up, they are two totally different companies and owners and Auto Experts should be ashamed of themselves trying to say they are still Davenport Motor Company.Any company that charges more than a Lexus dealership is a warning sign. You have just been WARNED!!If you want to pay as much or more than a Lexus Dealership (who specializes in repairing Lexus cars only) then Auto Experts is for you!!
-
September 2023 by Richard G.
They repaired my car, but charged me flat dealership prices. No negotiation. No advance notice of the price.
-
September 2023 by James Blakeman
Auto Experts of Colleyville is a great place to have your car serviced. They worked me in today, because I am leaving on a trip tomorrow. The service, price, and honest knowledge can't be beat. I highly recommend this auto service provider. Thanks Jerry and all the employees there!Service: General repairs & maintenance
-
August 2023 by Richard Lazar
First and last time taking my Lexus here. Now that I have your attention, please read this in full if you are looking for the best of the best facility for your Lexus repairs. Seriously.I was in the automotive industry for almost 20 years, up until 7 years ago. I was with BMW for almost 17 of the 20 years. Coming from a luxury line that serves clients to the highest level, Auto Experts not only met that but exceeded that.FYI, I don't get paid to write this review and I don't know anyone there personally other than Jesse that helped me get my car fixed the one and only time I was there. I'm writing this because this place is great.The reason I say the last time taking my car their, is because they took care of my repair the first time, and when I posted it for sale, I got full asking price in only one week because it ran so so good because of this place.What really took them over the top for me is not only the knowledge, patience and professionalism but the way the diagnosed my car. They not only sent me pictures, but it was itemized to each repair, listed by priority, with details of repairs and cost. Ive never seen such transparency in all my years in the automotive industry when I was in it.Thank you everyone at Auto Experts and when I get another Lexus, you better believe I will be servicing my car at this place every time.Service: Auto engine diagnostic
-
August 2023 by J’Lane Hundley
AnThis was my first experience with Auto Experts. I have Ben taking both of my Toyota Camry’s to the local dealership for service but have found the it inconvenient and not the best use of my time. Auto Experts are and picked my car up at my workplace, notified me of the necessary repairs and had it back to me earlier than expected. I will use them again and highly recommend that any struggling with the inefficiency of the local Dealership give them a try. Such a positive experience!!Services: Air & cabin filter replacement
-
August 2023 by Nate Eubanks
From the time you walk in until you pick up your vehicle, you know you are in a special repair shop. They have taken auto repair to a place of creditability. Too often auto repair was done without trust but I trusted the process because every aspect of the repair was covered prior to the job was begun. I highly recommend Auto Experts of Colleyville.
