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April 2024 by Spencer Liles
Edward was an absolute pro, fast and easy.
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April 2024 by Steve Northcutt
The technicians were very professional and the installation was perfect! I would highly recommend using them !
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March 2024 by Terry Guthrie
Edward “EJ” was on time to the appointment. He had to return to the warehouse for forgotten products. He was very apologetic. He returned quickly. He replaced both windows easily. He was very polite and respectful.
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March 2024 by Scott Villarreal
Fast and reliable service. Technicians are very personable and do a great job.
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March 2024 by Leah McGaughy
Great service. Great techs. Great company!
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March 2024 by L Stephens
Edward Story was the young man who came out to replace our window. He worked very diligently in the rain, putting the window in. He had a very good sense of humor about him. It was late at night and I know he was tired, but he did not give up. Thank you, Edward for such a great job!
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March 2024 by Antrome
Reggie Herron replaced a broken window pane on my house. He was right on time, respectful, and did a great job! Thanks Reggie!
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March 2024 by Mike Milliken
Had two glass rock chips on my windshield. Cost $175 to fix at Glass doctor and they did a good job. The repair is guaranteed in that if that chip develops a crack in the windshield the repair price will go towards a new windshield with Glass Doctor. It took a little over an hour to fix both chips. I waiting in theirs office waiting room while they did it. Recommended.
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March 2024 by Diana Savage
Alexis Diaz took the time to explain how he was going to repair a gap in the door of our office building. He was professional and completed the job quickly. He followed up after the repair to ensure I approved of the work and to allow me to ask questions. I appreciated his friendliness and attention to detail.
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March 2024 by Gary Fazio
Friendly, professional service provided as scheduled.
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March 2024 by David Foster
Great service at a reasonable price. Go here before any competitor for auto glass. Plus right down the street from my house.
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February 2024 by Card Poll
worst customer service, they have no training at all in how to deal with people, they cannot even answer simple questions, plain stupid way of handling calls....not recommended at all...UPDATE: I can assure you that I dialed your number and you guys got angry because I asked several time for a very wide ballpark figure of the cost for securing some windows
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February 2024 by Victor Knoth
With extremely good communications, we highly recommend Glass Doctor for your glass needs.Friendly and pleasant Reggie Herron arrived promptly at scheduled appointment and completed alignment of glass shower door in record time. We will request this technician specifically for any future needs.
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January 2024 by Todd A
November 16th I had GlassDoctor of Arlington install new windows in my home and replace glazing. After they left I noticed they failed to replace glazing on second story windows. I notified them the next day. Three weeks later they scheduled a tech to replace the glazing they missed. The tech showed up at 4:20 pm December 7th and said there was too much work for him to do alone so he left and stated his supervisor would call later that day which was a Thursday. No call so I sent an email the following Monday requesting my money back for the window glazing not replaced. In the mean time the glazing on the first story windows started falling off. December 18th they sent a tech to take photos. Supervisor stated they were coordinating with warranty manager and the tech that took photos would call back to advise what they would refund for the work not performed. I stated going forward communicate in writing via email. No communication since.
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December 2023 by Larry Huck
Incompetent, careless and unprofessional, those are the 3 words that come to mind when I recall my experience over the last month with Glass Doctor.3 trips, 2 new windshields and a poor attempt at repair (cover-up) and my windshield still leaks. Manager will not answer calls, return calls or engage at all.Finally gave up and took my car to another shop, you can see where the adhesive was placed, there was a 3” area where it was not contacting the windshield, at all.Stay away, far away!
