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March 2024 by LaLa Fisher
My review is not for my location service, rather my customer service, call center issues! This addition while seemingly helpful to book appointments, not good for communication of rescheduling, request to be directed to location etc. Please train these agents better.
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March 2024 by Wendy Bailey
Robert is amazing at Massage Envy -
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March 2024 by Megan Pelon
Jodi is absolutely the best massage therapist hands down! She listens and works out all problem areas.The front desk staff is also top notch. They are always friendly and willing to answer all questions.
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March 2024 by Savanna Brooke
Kris was absolutely AMAZING!!! He really helped me feel relaxed and worked a few knots out of my neck! I haven’t had a massage in such a long time but this was so overdue and definitely worth it! I am planning on seeing him again in a month or so!!
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March 2024 by Elizabeth Muth Varghese
I was in a bind and needed quick relief, so I'm thankful they were able to see me on short notice.However, I didn't get what I thought I was paying for. When I called to schedule, I said I'd like the 30 minutes massage option. The lady asked if I wanted an additional rapid relief session and I agreed. I thought the total massage would be 30 minutes but it was only 20. The treatment was effective as I felt relief, but I would have appreciated getting my money's worth in it's entirely OR a thorough breakdown of how the session would before I committed.
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January 2024 by Erin Burton
I tried to cancel my membership 3 times and was told I had to speak to a manager. When I asked for the manager, they put me on hold for about 15 minutes only to say they would give the manager my number to call me back. I was never called back. They said I couldn’t walk into the place to cancel, because the manager wouldn’t be there. I won’t be using this place again.
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September 2023 by Shannon Callaghan
Most unprofessional business I have ever had the misfortune to be a member of for probably 5 years. Every. Single. Time. I. Call. No One. Can. Help. Me.Every time I try to change my "home" location it's a huge hassle.I absolutely hate the way this location is run and will never, ever, ever be back or use ME again because of THIS MANAGEMENT.
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December 2022 by Amberly T
My massage therapist Michael was great and we also had good conversation during the session. I was a member years back and after today's massage I became a member again. Can't wait to get back into my monthly massage routine including this as a part of my R&R/Me time. Also got to chat with the new GM I believe she said her name was Alicia or Alyssa (sorry I'm bad with names) she was cool too. See ya'll again next month ??
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November 2022 by Amberly P.
My massage therapist Michael was great and we also had good conversation during the session. I was a member years back and after today's massage I became a member again. Can't wait to get back into my monthly massage routine including this as a part of my R&R/Me time. Also got to chat with the new GM I believe she said her name was Alicia or Alyssa (sorry I'm bad with names) she was cool too. See ya'll again next month
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October 2022 by Lucinda Rogers
Mr Michael Eason this is Lucinda Rogers from West Dallas wanted to thank you for the massage that I received today I look forward to seeing you real soon and it was really great talking to you have an amazing day and keep up the good work
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July 2022 by Sarah Houston
Suzanne gave me a wonderful massage. It was relaxing & soothing. She is great!!!! I will definitely be going back! ?
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February 2022 by Tahirah Harris
This location in phenomenal. Every therapist that I have experienced was spot on! I drive 35-40 minutes away from home just for this location.
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January 2022 by LARENA B
I BELIEVE THE MASSAGE ENVY CORPORATION IS A BULLY WHO DOESN'T EXPLAIN THAT YOU'RE LOCKED INTO A MONTHLY SUBSCRIPTION DUE TO THE **** OF PAYMENT FROM YOU BANKING INFORMATION. THEY TRAP YOU INTO ANOTHER SUBSCRIPTION THAT'S AUTOMATICALLY RENEWED, EVEN WITHOUTYOUR CONSENT. THE COMPANY DOESN'T GIVE REIMBURSEMENTS.
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January 2022 by Aaron Whitsitt
This is one of the top massage envy locations in the area. Definitely recommend.
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December 2021 by Britt Weeks
First off, the front desk was so sweet and helpful. I was nervous having a male massage therapist at first, since I had only ever had a woman massage me. But Michael E made me feel so comfortable. He used the perfect amount of pressure to where I actually felt relief from my shoulder and back pain.I will recommend him every time I go now!
