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April 2024 by Hailey
Store never fufils delivery orders and cancels them any chance they get.
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March 2024 by Milton Siegele
The frozen yogurt is great, but I would hope to see a few smiles from the staff.
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January 2024 by Tbird T.
We come often but lately it has been infested with fruit flies to the point where there are fruit fly traps everywhere. I really hope they get that under control because we love the yogurt there and they also have great cakes and sell little pints at a big discount.
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January 2024 by Bella Quintana
I went a couple weeks ago and let me just say the manager it's fantastic raise her wage ASAP!
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October 2023 by James Le
Served by young man by name Andrew. Very Respectful!
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August 2023 by Elizabeth Swanson
Reading the other reviews. I walked into the place not sure if it was open. There were fed ex notes on the door making it hard to know if they were open. Guy came out of the back greeted me, told me they were out of the white stuff( marshmallow topping). Be side that its dirty. The place needs a deep clean. The tables are dirty and sticky. But I'm the only one here. Homemade signs everywhere. Really run down. Just not pleased to look at.
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June 2023 by Sandra H.
I went in the store and ordered a acai bowl for my daughter. It was 9:24pm when we walked in the store. I was told that the acai bowls could only be ordered via web. I had gone to the same store a few days ago and I received great service from a young lady who prepared the acai bowl right away. The young man who told me said that the manager had said it was only via web. I drove literally 20 min to get an acai bow which it shows no where it needs to be orders online only. You need to get your information correct to prevent this from happening!
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June 2023 by maria
Friday, June 2 2023, my friends and I decided to go to Menchies 20 minutes before closing because we were out and wanted a treat. This location was new to us because we live a little while away, and the service here was so distinguishably dissimilar to what I have experienced at other Menchies.The moment that we walked in there was instant staring from the three employees standing at the counter. They didn’t say anything, they just stared while we tried out the different flavors. I wasn’t sure if they were staring so hard because they were making sure that we weren’t ruining anything, but whenever we were turned to look, they would look at us with enunciated disgust. We ignored it while we were trying out the flavors but when it came time to check out, three of us went to go and purchase a shared treat, and when that happened, one of the guy employees after handing back change basically threw the change back with a disgusted look. When the second half of us went to go purchase our treat, I had asked the same worker if Apple Pay is accepted, he said “just press the button” with an annoyed tone. I didn’t appreciate the condescending tone because it was a valid question, there was nothing wrong with what I said. While these interactions were happening, the two other female employees simply stared without any involvement: no standing up and no appearance of regret. I don’t know what created this rude and uncomfortable attitude amongst the workers but we were kind the moment we walked in. We acknowledged that it was getting late so we tried to be quiet and quick with our work, but from the get go we were treated rudely. It may be because none of us were white when they all were, but I do not want to create any assumptions. The situation simply came off as micro agressive. Overall, the froyo was great! The service was disgusting.
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June 2023 by Ayushree Baral
my friends stopped by for a sweet treat and were treated with the upmost disrespect that was completely unnecessary. Would give 0 stars if I could as no one deserves that type of treatment. I hope the employees learn basic respect that should be given to every human being. Idk how they were raised but clearly not with being taught manners
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June 2023 by No Edits 246
Experience couldn’t have been worse with horrible staff behavior
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June 2023 by Rasim Demirov
Upon our arrival at approximately 8:30pm, we noticed that the staff had already commenced the cleaning process for the machines. As a result, we were noticed that 4 flavors were temporarily unavailable.
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June 2023 by Lexa Looney
The experience today was lacking to say the least. The single person there today was clearly unavailable to provide quality customer service or help. It was extremely awkward walking in to an empty store and the inability to find the person was strange to say the least. I had never been to this place. It's unfortunate to be typing a review about an experience that should never have happened. The employee was clearly in another world, literally disconnected and unattentive staring into space. I was going to add hot fudge to my yogurt and his response was yeah I'm out of it and see I'm out of other things too as if restocking was an overwhelming task. Clearly there was something going on with the employee and he needed some emotional support and guidance today. There was no effort made to refill the container or any other items. I consider that very poor service for a self service place.
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December 2022 by Brooke Hornberger
Everytime my husband and I come here they are closed at least 30 min early and sometimes an hour. Showed up again today on 11/29 at 8:20pm and they were supposed to close at 9pm and were already closed. Found another yogurt place down the street that honors what time they close.
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August 2022 by Cindy Diaz
Best yogurt place. Delicious and always fresh. Every time we come they have a different flavor. Love it!!
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July 2022 by Tim Rice
ONLY 1 FLAVOR OF SUGAR-FREE ("NO ADDED SUGAR").SUMMER 2022 THIS FLAVOR IS STRAWBERRY.
