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“Great service here at this metro...they will do anything they can to help you with any issue you may have...and if they don't know they will figure it out! Beyond happy with the service I received today...thank you for being so helpful!”
“Melissa was very helpful when I explained to her last week I lost my phone. She took her time and helped me with the new purchase of a phone. I just turned 70th on this pass week. Thank you so much.”
“Norvin was so helpful and friendly. He had my insurance claim processed and screen replaced in 45 min. It was smooth. This is my 2nd time in and I will be back if need more service.”
“Fast removal of broken screen protector. Expertly applied application of new one. Quick to honor warranty of $12 replacement with friendly attitude. Store is very clean, well organized, and bright. Will return.”
11AM - 5PM
4101 Ross Ave #300, Dallas
Mobile Phones
“I brought my iPhone 15 Pro Max to this store for a rear glass replacement, and I couldn’t be happier with the service! The team was incredibly professional, fast, and the repair was done perfectly. My phone looks as good as new! I highly recommend this store to anyone needing phone repairs – they truly know what they’re doing. Great experience overall!”
“I came in to do an upgrade and the customer service was just amazing. Liz did a wonderful job helping out and understood all of my needs. Definitely recommend stopping by this location!”
“Thanks for Alex to help me solve the problems after went through the frustration with online customer service and other retail store's worker, today I went to the store and Alex help me figure out. Wish my phones is arrived soon.”
“I dropped my phone and it said “no SIM card” even after I tried to reset my phone. I brought it into Slick phone repair and they had my phone done and ready within an hour and a half! The people here are really professional and helpful! Mike and his team are great!”
“I had a fantastic experience at this phone shop. The staff were incredibly friendly, knowledgeable, and patient—they took the time to explain different models and helped me choose the perfect phone for my needs. The prices were fair, and they even offered great deals on accessories.”
“LeDale at the Keller store was patient and persistent as he helped me overcome, forgotten, passwords, locked out info and persevered with a smile. He knows his stuff and works with excellence. Great job!!”
“If you want to have a extremely talented repair man fix your phone right before your eyes a person who is willing to take the time and truly look at your situation and inform you of exactly what part of your phone broke even show you how he knows that is what happend go here. I had called and got quoted 119.00 from the repair shop near this one with out them ever even seeing my phone... That's what it started at this shop was able to figure out exactly what happened to my phone was willing to use parts from my old phone to repair it and then let me decide if I just wanted a working phone or if I wanted to risk both broken phones boards are replace the screen chip that had fried on my board at first I oppted for just the working phone basically my old phones board. So he did that and I had a working phone for only 60.00 but after I went home and coukd not get into my accounts as I had no idea the passwords and I was depressed about all of my pictures I went back up the next day and asked if he would go ahead and replace the broken part on my board of the original phone I had been using I know there was a small chance we coukd end up with out either working but he explained all the risk to me and he had a company I could send it off for data recovery if it came to that. I was a walk in both days but he made time for me. I went out side and hung out while he worked on the boards under his microscope and a short time later he had my phone in hand working just like nothing had ever happened and I was sure it was going to cost me more then I could afford but it didn't he only charged me 40 for work that I know other shops would not have brothers with and if they had would have charged me so much. Leaving a phone or computer with a repair shop that your not part of the process seems so risky to me so I'm so happy I found this place as they are truly working to help you to do what is the best thing for you as your already in a bad position with a broken device it's stressful and over whelming so finding someone who can do miracles like this place is such a blessing.”
“This store is awesome honestly. Johnathan is seriously a very helpful man and has made sure my transition into metro very easy, he also made sure my girlfriend and I both had the devices we wanted and the accessories to match. Thank you brother and I'll gladly be coming back.”
“"I recently had my phone repaired at this shop, and the service was exceptional! The staff were knowledgeable, professional, and completed the repair quickly. My device works perfectly now, and the overall experience exceeded my expectations. I highly recommend this shop for any phone repairs!"”
“The assistant manager Dakota was amazing! He had us in and out so quick! Got us set up on a brand new account for such a great price and even was able to reimburse me for the pay off at my old carrier! 20% off of our WiFi and we got a reward card for signing up with him. He is awesome! Looking forward to working with him again soon, I will only go to this location from now on!”
“Had to wait a little longer than I thought as only one person visible to take care of front and repair phones! But it was fixed and had no issues! Happy with the results and phone was working with new screen.”
“10 being best/Mr.Luis was a 10,awesome,he knew exactly what he was doing,gave great deal...transfered old to new,spoke Spanish....two happy customers/Thank you Mr Luis your awesome sir,keep up the good work sir”
“Came to the NRH store! Was assisted by Nick G! He went above and beyond until the problem was resolved! Great customer service and took the extra steps necessary to help us! Thanks Nick! I highly recommend coming to this store and letting Nick assist you!!”
“Alejandra, Grate costumer service. I was looking for a phone but she didn't have in the store what I was looking for. She did say, she will get it for me. WEEK LATER CAME BACK AND SHE GOT ME MY PHONE. THANK YOU! RECOMMEND THIS LOCATION. ASK FOR Alejandra if she's not there. Will come back to her if I need me a new phone”
“I give it a 5 star. The assistant was excellent was more than helpful. Resolved all my problems with no problem at all, which is very unusual and stores kept clean and very nice and with very polite highly recommended ?”
“I was greeted at the door and purchased a new phone and had everything uploaded and out the door in 20 minutes. The manger helped me, best experience I’ve ever had.”
“Had a problem with my Samsung S24that was driving me crazyS24, and Enrique Gleason lep to my aid, and solved my problem. He definately went over and above for his customer.. Att picked the correct man for the job. I felt like I was in good hands the whole time that I was in the store. Excellent job, Enrique!”
“Sohel was extremely helpful and knowledgeable. Im ready happy with his service and that finally our neighbors are going to have a decent person to take care of our service.”
“Best AT&T store experience I have ever had - hands down!! Reid helped me find the phone I was looking for and was very knowledgeable of all their product offerings. In addition, he was able to help with my unique billing situation - I was in and out of there in less than an hour!! I did not feel pressured at all with sales tactics like at other stores.”
“The phone plug definitely recommend great service award-winning attitude. The boss lady is the business and the boss man is fantastic as well. Very friendly, highly recommend if you’re looking for any type of electronics. Thank you for the great service”
“Had a s23 ultra with a busted screen and these guys went out of their way and got it done in less than an 30 minutes! Great service highly recommended everyone Bedford. Euless. Hurst arises”
“I was totally satisfied with my services I received by Mr AQ with a great thank you! . Mr. AQ saved me time, headaches because of his expertise in his field. I'm always and so satisfied.”
“Ok guys I have my issues with this company over the years n recently had another experience I was upset with the outcome of a situation that had occurred but when I returned to store I was taken care of expeditiously n was very satisfied. We al have bad days, give them a chance”
“Had a great experience with Jeff getting my wife set up with phone replacement. Store is clean and well stocked. Jeff got everything transferred from old phone to new phone. Very happy.”
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“We worked with Heather Kaus, who is an experienced and knowledgeable professional. She answered our many questions, and also shared some relevant information we didn’t think to ask about. She was patient, and put no pressure on us. She followed up with us in timely fashion after the initial meeting, as I had requested, until the deal was done. Thank you.”