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March 2024 by Ricardo S.
I went in looking for a new bed for my Pitbull/German Shepherd Mix and when i went to check out, i went a little over my limit, James helped me out by matching the price from the online website and i ended up saving $15, im really appreciative of his kindness to help me out, great guy! Definitely recommend! anyone else wouldve probably not gone out of their way to help me out!
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February 2024 by Jose Vallejo
They were very nice and helpful
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February 2024 by Morgan Brittney
Every single time I purchase wax worms from Petco, they're all dead within 24 hours. It's ridiculous. They also don't keep their poor conure's cage clean at this location. It's heartbreaking .The staff is normally pretty friendly, floors always look clean.
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January 2024 by Shelby Slater
Doesn't have the nulo I like to get but has the essentials!
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January 2024 by Cathryn Guthrie
Always have a great experience here. Staff is knowledgeable, store is clean and well stocked. Big box chain pet stores can be a gamble, but the staff here seems to truly care.
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January 2024 by Cedric Mosley
Love this pet store only thing that’s missing is Dog Day Camp/ Boarding Center
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December 2023 by Shannon Healy
I recently adopted a Venezuelan green bottle blue tarantula for my son for Christmas. I still have the heebie jeebies but James, Emily, and Ryan have been EXTREMELY helpful and continue to put up with and put my nerves at ease. My son was super excited, but I know the hard work lands on me. I will ONLY call this location for advice. They’re blessings! Thank you so much!!!!
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December 2023 by Anne Sasich
When I called to tell them I had arrived at the store, the associate who answered the phone was so cheerful, professional, and helpful. He brought my order out right away! Rarely to have such great customer service these days!
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November 2023 by R Gordon
My dogs (Roxy and Remi) recently were groomed by Mary. My dogs were shaved uneven and extremely choppy. I would not trust my dogs grooming with Petco. I escalated my issue to the manager and nothing was done to rectify the issue. Extremely disappointed with the service
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November 2023 by Taylor Brown
Rachel was awesome. Very knowledgeable and friendly. Answered all our questions and suggested things we never considered before.
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October 2023 by Emma
I've had a really wonderful experience with dog training classes at this Petco location, thanks to our fantastic trainer (River F.) who has been a real wealth of knowledge, experience, patience, and of course treats. Not only did my new puppy learn a lot of new skills and eventually pass his Canine Good Citizen test, but we also had a ton of fun each week socializing with other people and dogs. We completed both the Puppy and Fundamentals classes so far and I imagine we might be back for more later!
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October 2023 by Karen Messick2
Everyone in the store is so helpful and nice to talk with. I love the rewards program, having four dogs and one cat we need lots of food and treats!
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September 2023 by G R Yielding
Location is prime. Variety options for the cat food brand I like is not consistent. It's hit or miss.Customer service needs improvement, or at best a separate line for their plan "pitch". Countless times I have to wait for them to make that pitch to customers and they don't have but one register open. Today it was the older man who kept me waiting and he knew I was waiting and yet he still took extra time to tell the customer he was talking to all about his scar while I still waitedReally!? No. I left and left the products there and I doubt I'll be back soon!!
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September 2023 by Marley Grace
Petco, you suck so hard I don't know how your business is still viable.Horrible customer service & please don't go here expecting a good grooming for your dog, because if you complain at all, they'll promise you a free groom, but then not let you book it or return your email.It's like you want Petsmart to dominate you,& they certainly do. Just give up & lock the doors, you know you want to.
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September 2023 by Natalee Waters
I came into this Petco in a panic near closing time because my dog was no longer putting any weight on his leg and it being a Saturday, I couldn’t get him into his vet until Monday. Rachel and the rest of the staff went above and beyond to help me and make me feel better in an already stressful situation. Rachel picked out medications that she had knowledge on and knew would help him, and the rest of the staff helped us find said medications. I cannot thank Rachel and the rest of the staff there tonight enough for their help, they definitely made myself and my pup feel better! Thank you again!
