-
March 2024 by Janet Zamarron
Bad service ? the lady took a long time to prepare the order ? she shouted at
-
February 2024 by Whitney Green
I paid for items that I did NOT receive. When I tried calling back to see if the delivery man had them, I was routed to a call center, I was transferred to 7 different call center representatives before I was completely hung up on. They said that they couldn't reach anyone at the colleyville location and their phone was disconnected. If you are going to disconnect the phone then you better be sure your orders are delivered correctly.
-
February 2024 by Tasha Larson
Ordered my pizza over an hour ago and it’s not even out for delivery. Definitely wouldn’t have ordered had I known it would take this long and would be impossible to call the store to check my order. Will definitely NOT order from this location again.
-
January 2024 by Kathryn Gonzalez
Getting our order took over an hour longer than we were told. The woman at the store said our order would be refunded. It was not. I emailed corporate, who said I would have a free pizza if I called the store to place my order. I tried calling the store and they had no idea what I was talking about. Save yourself - go literally anywhere else!
-
January 2024 by Trevor Spalding
Ordered ahead for 3:00 and still haven’t received it an hour
-
January 2024 by Want_A_Sip YT
Order around 9:30 from the frustrating app and was informed the delivery was be at 10:25, then 10:33, and then nothing. Couldn't get a hold of anyone at the store and they closed at 11. My order was cancelled without my knowledge, no email, text, nothing. Wasted my time and was too late to order from anywhere else. Customer service and communication is a joke here.
-
December 2023 by Jared Sykes
Food was late for delivery. Tried calling the store and was unable to speak to anyone in the store.Food is fine from the location but your best bet is to order carry out
-
December 2023 by Brittnie Thompson
If I could give a zero I would. Naomi, store manager was belligerent and disrespectful. They got my original order wrong, called to get a refund, got hung up on by Skylar the store lead and then Naomi refused to provide verification of my refund over the phone after she raised her voice and got hostile for me asking her to do so. She then proceeded to tell me to come to the store and then called the police when I asked for corporate information. 10/10 do not recommend this location. She clearly did not look in her right frame of mind.
-
November 2023 by Rachael Hubnik
Great pizza must have a new cook?!? Amazing pies!
-
November 2023 by Lee Pick
The manager was cheerful. The place was very clean and organized. And they say there is a new guy on the make table who is killing it. The pies were beautiful and delicious.
-
October 2023 by Susan Norris
Colleyville Pizza Hut has great service. My pizza was fresh, hot and on time.
-
September 2023 by Jewell
Choose another location if you can or if you’re in a hurry! Used bedford for years and they were always super on it and on time for every order. Moved and now the two times we’ve used this location, it’s about double or more the quoted time :/
-
September 2023 by Honey K
Ordered from here around 10:40am. Went to go pickup my order around 11am and the door was locked with no one inside. I called and no answer. Wasted my whole lunch break. I will not come back.
-
September 2023 by Jewell Wyatt
Choose another location if you can or if you’re in a hurry! Used bedford for years and they were always super on it and on time for every order. Moved and now the two times we’ve used this location, it’s about double or more the quoted time :/
-
September 2023 by Chelle Belle
I ordered a pepperoni melt (added hamburger and green olives) it was so good I sent a pic to my husband! I was already turning south on precinct to go home when my husband said order me one and I turned around to order from the same location. Awesome service, friendly, polite, and quick! I'd go out of my way for this location.
