-
July 2023 by Betty M.
I booked an appointment here after moving to the area & some friends had given me a very generous gift card for several hundred dollars. It had been a while, so my hair needed a lot of help, apparently. After sitting in the chair they presented me with an estimate for what I thought was a haircut, style & and color, the cost was so high that my gift card covered less than half the cost! But I thought at these prices, I will walk out of here looking like a movie star. So, ok it's fine once.I showed them a couple of pictures of brunettes with highlights/balayage and explained what I liked and did not like about each. I straighten my hair sometimes so I was very clear I didn't want it to look stripe-y. I trusted they would do a beautiful job and exceed my expectations. Unfortunately, the highlights were excessive. I walked out looking more like a blond with brown undertones than a dark brunette with some sun- kissed lights. They didn't even show me toner hair samples to have options for the color of toner I wanted. They also trimmed my hair, but did not give me the layers and style I had shown them. (I later found out that my estimate did not include a new hairstyle.) To their credit, I was not happy and I was able to come back a few days later to tone down the highlights and get a bit more of a cut style (at least some layers around my face). They did not charge me anything this time. But honestly the extent of the highlights damaged my hair and made it very straw-like and dry for a very long time. I hate to leave a less than glowing review for people because this is their business, however, I think a warning to the unknowing customer is merited here. To sum up....The Good: The salon peeps are very friendly! It also has a really cute boutique shop. I think that if you are a brunette and want to be a blond this is the place to go!The Not-So-Good: It is 3x the price for color and possibly cut too. I think they just kind of did their thing without thinking too much about what the client was asking for.
-
September 2021 by Julie R.
A hair emergency brought me to this amazing hair and beauty Mecca, but it's the top notch expert hair cuts, color, extensions, you name it, along with the genuine caring, camaraderie and family atmosphere that has kept me coming back since 2016. I always leave with a smile on my face, feeling like a million bucks. This salon is at the top of my "must have" list, I can find other things to scrimp and cut corners on. Gotta have my Ryan Wayne Family!!! PS: I haven't had another "hair emergency" since first walking into Ryan Wayne all those years ago.
-
September 2021 by Brenda D.
I have been going to Ryan Wayne for over a year now and highly recommend it to anyone wanting to be in a positive and fun environment while receiving the best care for your hair. I did extensive research on top salons in the area and was hooked after reading their website. They have done color correction, various styles of hair extensions, top pieces, gray coverage, hair cut and style, blow outs, etc. No matter who does my hair there, I know I'm always in expert hands and every person has my hair's best interest in mind. The prices paid are in line with the quality of product and service received. This is a place interested in supporting your hair goals for both short and long term. I can say I've always left there feeling fabulous.I love getting my nails done while also getting my hair done. Less appointments and maximizing use of my time is a great thing in my world. And they have a wide variety of great clothes (styles, prices, and sizes). Some days, I just come in to shop for clothes. It is truly a one stop shop!I bring my entire family here and all of us look forward to seeing the entire staff's smiling beautiful faces.
-
September 2021 by BeAnn a.
How can I say enough good things about this amazing place. At 71 with their fabulous added hair, amazing nails, beautiful lashes, fuller brows and family environment...they unbelievably put back together this old Biddy beautiful one my wildest imagination. I have now been there many times and everyone I see leave there undergoes a spectacular transformations ....Nathan, Joseph, Breanna and Kortney are pro go to hair specialists..if I was not technically challenged, I would post before and after photos... since I don't know how, I will simply say "thank you" to the best in the business for always making me feel special ....
-
September 2021 by Christina S.
I knew the owner would come for me the way he comes for everyone who is critical, so I changed the rating to the lowest possible. No where in that response did I see any sort of an apology. Maybe be more humble and inquire what could have been done better. It says a lot about this business and the "mean girl" mentality I've seen others comment on. A salon is a place where you should feel relaxed and have people and looks to aspire to. This place doesn't offer that experience. Now, about that down payment. When a client comes in to your salon, they are trusting you with something very valuable to them. Maybe you should reciprocate that trust , or better yet don't make your clients feel so awful when they leave and then you wouldn't have so many cancellations that you had to enact this type of policy that singles out your clients. I think your no call/no show rate speaks volumes. My record for positive feedback for businesses speaks for itself and says a lot about this rating. I'm not finished... I can appreciate high pressure sales. I love a good sales shark. It's inspiring, but you need to have integrity to back that up, and that you are lacking. Scamming people with products like that head piece for every customer whether they need it or not is wrong and you know it. In conclusion, instead of placing the blame on your clients take responsibility.
-
March 2021 by Jaclyn A.
New to the DFW area, I was desperate to find a quality hair salon. Ryan Wayne Salon came highly recommended! I have struggled with premature hair loss for years and after a thorough consultation with two of their master stylists I was introduced to an amazing hair replacement system that has been life changing! In addition to their highest quality hair products, they have the most amazing talented stylists and staff! You feel like family every time you walk into the salon. Beyond grateful to have found this specialty salon. I would highly recommend all of their services!
-
February 2021 by Mercedes M.
Today I felt like a princess at Ryan Wayne Salon I am so happy with my hair and makeup. Everyone there is so nice and courteous I felt like I was with family. I can wait to be back.
-
January 2021 by Wendy J.
I have never written a negative review before, but felt obligated on this occasion.First of all, I was charged well over $5000 for a volume hair piece and its maintenance over a 10 week period, after originally being quoted $1850 and $140 to remove and refresh it every 6 weeks. Frankly, I'm afraid to add up the total cost! Additionally, my appointments with one associate were handed off to junior associates on several occasions. I feel "used" and taken in by their song and dance act. During my last appointment I was shuffled off to someone who painted on hair color and bleach giving me the look of a skunk. Then, realizing their mistake, added highlights in a flourish subsequently charging me $300 for them. They kept the chair turned away from the mirror so that I couldn't see what was going on. I feel like this was done intentionally. I do not recommend this salon unless you have thousands of dollars to spare and don't mind being manipulated. I had such high hopes and am deeply disappointed.
-
December 2020 by Adam Adams
Cindy is so wonderful she always knows my style! I literally never have to think when I come here since she helps me so I can just drink champagne and have fun!
-
December 2020 by jtadams86
I've bought custom jewelry as well as boutique clothing for my wife here. They are the absolute best!
-
December 2020 by Cindy Stover
I have been in the retail industry for along time and have seen trends come and go. I must say Ryan Wayne has a great selection for everyone to choose from. Come in and check it out!
-
December 2020 by Cindi Dunham
I’ve seen so many women get cute outfits and jewelry here. Cindy works up front and we hit it off! Love this place!!!!!
-
December 2020 by Madeline Sugar
Fashionable, tons of selection, and great quality name brands available here! Totally flattering and unique options that I love!!!!! A true diamond on the rough!
-
December 2020 by BeAnn arthur
This has become my one stop shopping experience. They have everything from formal to dinner to weekend get a ways, they have it all and I am never disappointed with the selection.
-
December 2020 by Patti Hemric
The best half of my closet is from Ryan Wayne and spring has sprung in the store!!!! Such cute things are in already!
