-
September 2023 by Jim W.
Always do a good job.Knowledge courteous employeesWait times are reasonable, unless they are really busy
-
August 2023 by Linda Clay
My car exterior still had spots of bird poo on it, and the interior was so greasy from all the armor all used. They didn't vacuum under the rugs. Definitely won't spend $69.99 there again. The guy was wrong that up sold me. My car has looked much better when I do it myself.
-
July 2023 by Jim M.
Lazy managers. They are distance from customers. They are barking commands to staff instead of teaching.Customer Service needs to be taught to all employees. Machine washes car just fine.Don't tip!
-
July 2023 by Larry Marrs
This car wash is similar to the one on University Drive near TCU, however, that's where the similarities end. The quality of Sparkling Image is significantly inferior, particularly on the interior vacuuming and cleaning. They skim over the carpets and don't vacuum the door pockets or center console. The did not wipe down the dash board. The exterior wash was acceptable. as was the tire cleaning. With more management focus on quality, this could be a very good place to get your car cleaned. However, until they do decide to improve the quality of their work, I'll drive the 20 minutes over to TCU area and get a top quality car wash and cleaning.Services: Full body wash
-
July 2023 by Stephen
Their service bar-none is the best n do not be afraid to get them to do what you want! They clean cars very nice n their workers work hard so leave a good tip.
-
June 2023 by Rick
Being a member and arriving late most days because of my job i feel like I’m almost bothering them most days so take your chances. I live very close so it’s easy to get there but if I have time i will most likely go to the other location 5 miles away because they always give a much better job. When I go out of town and return it takes at least three different trips to get it back to around town dirty. Today although there were three ladies around my truck but they didn’t feel the need to due the wheel and tire shine for some reason. I don’t know if it’s because they don’t feel like you won’t be back since you pay monthly.Services: Full body wash
-
June 2023 by devecchio turner
My son spilled a protein shake in the back of my car. I pulled in asking for the max package which came to about $330 for a complete detail. Have to say I was very disappointed with the results. The basically vacuumed and wiped down the interior to appear all shiny but did not remove leaves from the windshield, did not clean door seals, nor did the clean trunk seals. So $330 for a basic car wash with tire shine. Will not be back.
-
May 2023 by Leticia S.
I've been going here for years when it was Simoniz Car Wash...now it's Sparkling Image but should be Rip-off with a side of rude Image.$24.99 supposed to include cleaning of the interior. I get that I didn't order a "detail" and that's not what I expected to get. I did expect that the interior windows and dashboard would not still be just as dirty and dusty as when I drove in. Vac was fine, gals inside who take your payment are nice, Abraham - the one employee who came out from his lunch and helped me when I complained- is very kind and conscientious.Gal who I presume is the "manager" & the guy out there with her (he's actually worked there forever) were a nightmare of rudeness.I wasn't asking for much...mainly that my dashboard be cleaned and the soda splots on the inside of my windshield be wiped off...which is included in the obscene $24.99 I paid. If that girl is your "manager" and responsible for "customer service", ditch her and promote Abraham.I shouldn't have been made to feel like I'm the j*** when I pointed out valid requests.I will never go back.
-
May 2023 by Mark Bing
Got exactly what I expected. Zero effort, rushed job and they weren't even busy. No one does a good job anymore. Paid around 40 bucks for the best package and could've got better results with just a water hose in my driveway. Harsh reminder as to why I always wash my own car.
-
May 2023 by C T
Very disappointed in paying $69 and I've gotten better service when I've paid less. David the manager was nice enough to try and make it better but I did not receive the service I paid for and the red headed lady was arguing with me that it looked good to her and she tried to make me believe it. Very disappointing. The auto detailing that I was told I was getting I did not receive.Services: Full body wash
-
May 2023 by Alicia A.
This is the very first review that I've ever done for any business. It's usually not even worth it. $24.99 for a basic interior and exterior wash. It's suppose to include a basic wipe down but NOT your cup holders, they said smh. I don't see where they wiped my interior down. I still have smudges on my doors and dirt that was not vacuumed. I could've just went to the $7 car wash. Shame on me for not double checking my car before I left. They did not do a good job at all and charge $5 per car mat to simply just spray them with water. At least the $7 car wash places allow you to clean your mats for free. I am very dissatisfied and will not be back to Sparkling Image Car Wash. What a waste of time and money.
-
April 2023 by Caleb Centracco
If you want an exterior wash only, this is a good place. If you want the inside of your car clean, please don’t waste your time.Went in for a full service wash and I was a bit disappointed. My car looked decent on the inside (no severe spills/issues-only small amounts of sand and dirt from regular use), and it looked somewhat the same when they were finished. The vacuum job they did was poor (only did part of the front floor mats) and they didn’t even wipe the inside, either (even though it is included in the service I paid for).The exterior wash was great though, I’d only recommend that if you plan on going to this place. Regarding the people there, the lady at the counter was very nice but the outside staff were a bit cold and agitated.
-
April 2023 by Mark H.
This place is terrible, the wipe down station employees need to be replaced. The wife and I both took our cars and had to wipe them down afterwards to remove all the dirt. We wont be back!
-
March 2023 by bill hanifin
In my opinion, this company is a bunch of hustlers. They try to fast talk you into options you don't want or need. I refused them and settled on a $24.00 packageWhen I got home I realized they charged for the $34.00 package. I will never use any of their facilities. Be very careful if you use them
-
March 2023 by Prince Amanor
I strongly recommend not coming to this car wash. They lie to you when you get the membership, they tell you one thing, then when you come to get it, they act like they don't know. I think they also racist at least some of their employees are, they do a horrible job cleaning, I definitely will be getting my money backServices: Auto interior vacuuming