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December 2023 by Kristy K
We had an entire household stored here for a year. The site was always very clean and we felt safe. Customer service is excellent.
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November 2023 by Larry James
I came in because I needed to rent a unit to hold a bunch of my grandfathers stuff. A young woman named Jordan assisted me & was extremely polite & helpful. I’ve never rented a storage unit before but she made the process effortless & extremely accommodating to the point I’m here typing this review. Highly recommend, that young woman needs a raise or a promotion!
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November 2023 by Patrice White
Greeted by Jordan, she immediately answered all my questions and gave me the best fit for my business needs. Jordan gave me a tour of available spaces and I made a decision on the spot. Very clean facility, great lighting though out and easy access after hours. Would recommend this space for your storage needs.
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November 2023 by Teresa Hebert
My first experience was walking into the front lobby/office and it smelled so wonderful .. then there was extremely cheery and helpful Jordan! Very very clean facility! Another plus for me was the extra carts on site to help move your things to the unit. Gets an A+ from me! ?
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October 2023 by Krista Sims
The young lady in the office have great customer service. All the women who have worked at this location have been a blessing. They call me when my unit is not locked right so i know they are keeping an eye on our things. They also let me know when my card is not allowing the payment to go through. The young lady today assisted me with my payment today and i just didn’t have energy from surgery. Thank you i appreciate you so much!
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October 2023 by Tricat
Very clean well maintained facility. Always get right back when they say. Competitive prices and even some good deals. Online account is easy to use, good communication via emails.
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September 2023 by Daniel Martinez
Great customer service, nice and organized facilities. I had a great helpful experience thanks to the store manager she was super helpful and very friendly ! Would definitely recommend
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September 2023 by Julie T
Every month rent goes up and it is based on the amount of buildings rented. (Per property employee). Working hard to get my stuff out. I have had to rent spaces over the years and never been at a building where rent changed based on availability of spaces. Go to Public Storage.
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September 2023 by Kira M.
Place is nice and clean. Good online and in-office experience. However, they raised our rate right after we started renting a space with them. I mean, can we not have even 1 year of the same rate before raising it on us? Sheesh! #greedy
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September 2023 by Julie T.
I think it is ridiculous that pricing changes monthly, ALWAYS going up, based on spaces availability. Previously rented from Public storage and the price never changed based on open units. When I questioned why the pricing changed, I was told by employe, it fluctuates depending on the units available.
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September 2023 by Linda & Ken larkinowens
Our experience with Extra Space Storage has been excellent. The facility is always clean. The rental rates are reasonable. The customer service is very responsive and helpful. We highly recommend this location in Colleyville!
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September 2023 by Rhiannon McDaniel
They always give excellent customer service. Very kind and helpful. And fast too, which I appreciate. It's also really easy both to get a unit AND to discontinue use. Quite literally took less than a minute on my end to cancel my unit. Gotta love that! Most places make cancelling service difficult. This place is great! I highly recommend.
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September 2023 by Sirr
Been here for 6 months things have been great. Had a slight issue but their rep Jordan was awesome and helped me out. Clean space great service no issues from me
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September 2023 by Craig Hathaway
The facility is spotlessly clean; the staff on premise is friendly and helpful. Jordan the manager has been very helpful on severaloccasions. Highly recommend!
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August 2023 by Cindy Sawai
I had the best experience with my Extra Space! It was super clean, I always had easy access to borrow carts, and I always felt safe! Better yet, the price couldn’t be beat!