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September 2023 by Jennifer Anderson
Always so friendly and quick. I typically call same day and get windshield replacement done same day. Will only go here for a fair price and friendly, professional service.
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September 2023 by Dave S
I took a rock in my windshield on my way from Houston to San Antonio, I just stopped by. They got it repaired quickly and I was on my way.
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August 2023 by Jim B.
New owners since 2020, locally owned and operated. Location is on Walnut Street, not Milam St. Diane runs the office (owners mother) and is excellent. I had a rock chip in my windshield. They took my vehicle immediately, made the repair, in and out in 35 minutes. Excellent work! I HIGHLY recommend them for "anything" auto related.
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July 2023 by Doug S
FORGET ABOUT THEM HANDLING YOUR INSURANCE CLAIM! Most rude, unhelpful place. I called to get a quote to replace my windshield, told them I needed it so I could give it my insurance company who would fund it at 100%. Lady refused to help in any way possible. Refused to talk to my insurance who was going to pay for repair. Stated she doesn't do that, over and over, and it was up to me. I asked to bring the car there and told her I'd call and deal with the insurance, she wouldn't have to. Nope, she said, I'm not doing that. Even their website states they will handle your insurance claim for you! I've used them before for rock chips, she will make you call your insurance company yourself. Long story short, did not get my windshield replaced here. Don't go to this place ever, zero customer service! I'll never return.
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May 2023 by Brandon Munoz
They did a great job. It's clear and no leaks.
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August 2022 by Antonio Hernandez
Rude front desk lady, would give zero stars if possible. Weren't able to help because the car had a camara on the windshield. DO NOT RECOMMEND!
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May 2022 by WFE III
Unable to replace my high tech windshield. Obviously need more experience and training with late model vehicles. They were unable to calibrate the windshield to work with my OEM forward facing camera. Told me it was because I had lifted the truck one inch. I called a national windshield truck in Houston and they have done many trucks up to a three inch lift. I questioned why he didn’t put an OEM windshield in. He said my insurance wouldn’t pay for it. I called my insurance company and they said thats not correct, State Farm will pay for OEM windshield. The owner requested I take it some where else to get it finished and he would repay me for the calibration. I took it to another shop and they couldn’t calibrate it either so the just installed windshield would have to be removed and replaced. Obviously I won’t be taking anything to these people in Columbus. I had OEM windshield installed by Caliper Auto Glass Katy and now everything works fine.
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April 2022 by Denise G.
I had my window replaced very quick. The staff was very sweet and helpful with any questions I had. They have a very nice waiting room with a view of your vehicle.
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March 2022 by WFE
Unable to replace my high tech windshield. Obviously need more experience and training with late model vehicles. They were unable to calibrate the windshield to work with my oem forward facing camera. Told me it was because I had lifted the truck one inch. I called a national windshield truck in Houston and they have done many trucks up to a three inch t. I questioned why he didn’t put an oem windshield in. He said my insurance wouldn’t pay for it. I called my insurance company and they said I had that option to put an oem windshield in. The owner requested I take it some where else to get it finished and he would repay me for the calibration. I took it to another shop and they couldn’t calibrate either so the just installed windshield would have to be removed and replaced. I should have known I was in trouble when the called me back a couple days after I scheduled an appointment to ask me what day and time they had told me. Obviously I won’t be taking anything to these people in Columbus.
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February 2022 by Rita M.
I had an old truck's windshield replaced here. The service was friendly, efficient and reasonably priced. I would highly recommend!
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December 2021 by Andy Martinez
Called and they took us in right away. Less than 30 minutes we were on the road again
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September 2021 by Stan Warfield
Had an 8 a.m appointment to have new windshield installed. They were working on a truck cab when I arrived. They said. "We will finish him up and get you in". An hour later They were still working on the truck cab. I left. They did call me and apologized and ask me to reschedule as they "want my business ". I may call them next week and reschedule, but right now I am not real pleased with them.
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July 2021 by Patticarl Rinne
Most unfriendly both on phone and in person. Really bad attitude by woman I’m charge. We will see if the work they charged a lot for fixes the problem!
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July 2021 by G M Goodson
Windshield Express did an outstanding job reseating my 1999 Class A Motorhome's windshield that had popped out of the seal. They were very accommodating with my needs and concerns. They came to my campground and fixed my screw up so I could drive the RV to the shop. Then the windshield was fixed very quickly and I was able to drive it back to the campground later that same morning. Very professional and courteous folks. I highly recommend this shop if you have and automotive glass needs.Services: Water leak repair
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April 2021 by john counseller
Excellent customer service and friendly staff
