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September 2023 by Duncan Cooke
Great customer service! Kyle went the extra mile to provide extra details and answer questions before I even arrived at the dealership. Test driving was easy and the financing/paperwork process was explained well and completed promptly. If you are in the area I highly recommend shopping at Bayer
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August 2023 by True Nguyen
In July 2023, I purchased a 2019 Audi Q5 at Bayer Ford and had the most awesome experience. I live in Littleton, Colorado and the dealership is located in Comanche, TX. I worked with Kyle Smith, who is very professional, easy to work with, extremely helpful, and responsive to all of my questions. Kyle made videos and took over 50 photos of the Q5 and sent it to me. I was confident the Q5 was in excellent condition as he had reported. The sales price was listed at a "great value" according to Blue Book and Kyle worked with me to have my vehicle transported to Colorado. My experience was smooth and stress-free from start to end. I really felt Kyle and the dealership did their best to help me. This is an excellent dealership to buy from and I would not hesitate to buy from them again in the future. Thank you Kyle and Bayer Ford!
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August 2023 by Brian Williams
I've never liked going to car dealerships because there were high-pressure salesmen talking out both sides of their mouth following me around trying to make a deal. That was not the case at Bayer. I liked working with Kyle, he was great. I saw the truck I wanted on the internet, went to the dealership to look at it, and Kyle made the rest easy. It was a pleasure working with the staff at Bayer.
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August 2023 by Steven Slatton
I recently bought a truck sight unseen. Overall Makenzie was a champ, we had some issues here and there being I never went to the dealer and did everything from Houston. She was easily reached, communicated well, and was helpful. I'd do business with them again.
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July 2023 by Corey Blanton
Not really happy with whole experience. If Ariel Harbour was so upset with me company purchasing a vehicle in cash and the things that needed to be met, I could have easily purchased A vehicle elsewhere. In fact would have been more than happy to return vehicle and go elsewhere. Requested call from Nick the sales manager there? Have not gotten. Any warranty work that came with vehicle well I ain't confident it would even get done after the displeasure that Ariel voiced over the purchase. Not sure anything can make this right. Was not a normal experience that I've dealt with when purchasing vehicles for myself or my company. I do not leave a one star rating lightly and if management had maybe followed up might have showed they care at least on face value.Update: The real and true response from the owner was to hang up the phone, refusal to give me spare key to vehicle, and refusal to give me my title or any proof of ownership documents I need for my state title transfer. However, owners "policy" does not take precedence over law. Complaint was submitted to the state and violations were found. The owner Mr. Charles J Bayer III does not appear to have any interest in fixing this.
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July 2023 by B R
Our family has been buying from Bayer Ford for 20 years now. We have always had nothing but positive experiences from the sales dept as well as the maintenance dept. Love our salesperson Makenzie!!!
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June 2023 by Holly McMillian
Todd McCarter is the BEST! He is always so helpful, knowledgeable, and courteous to my husband and I. We will continue to use and recommend Bayer Ford to our family and friends.The financing department is awesome! They do not try to sell us extras that we don’t need. Simple and fast service with a smile and a hand shake. Thanks!!
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June 2023 by Chris Freeman
We drove in from Cedar Park to test drive one of their Fords. Their service and attention to detail was top notch. Todd is awesome and recommend him and Bayer for all your vehicle needs. Great place to buy a car or truck!
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June 2023 by Agustin Cruz
When I first went to look at a truck I had already been in contact with a sales person and when I showed up to look at the truck, it was already out front ready for a test drive, I drove it and decided that I was going to buy the truck the next day. When I came back the next day the truck had already been detailed and filled up, paperwork was easy and quick I was there for a max of 45 minutes doing paperwork. Everyone was professional and friendly would highly recommend.
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May 2023 by Michelle Burleson
Bayer Ford made our car buying experience smooth and quick! We were in the market for a car after ours was totaled in a hail storm. Their communication was great, the employees were friendly and they gave us a great deal. Appreciate Todd especially!
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May 2023 by Christopher Rosborough
I had a very good experience with the team at Bayer with a recent purchase. All of the staff were super helpful. Todd in sales and Ethan in finance were great to work with!My only frustration with the experience was how long we were waiting for the deal to complete. I think this was beyond the control of our sales rep. However, we arrived at 10:00 having filled out loan applications, and knowing the car we wanted to purchase, but were not able to leave until 2:15. I think this may be due to turnover in the service department.That being said, I would buy from Bayer Comanche again, as their prices are competitive and they gave us a very reasonable offer on our trade-in.
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May 2023 by JANE STEWART
From the time I walked in the door, (without an appt.) I was treated with the BEST customer service. Brett got everything started & Darla kept me informed of the status of the repair. The communication and service I received was stellar!! When the repair was completed, they even delivered my car to me in Brownwood!
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May 2023 by Keith G.
Called, E-mailed and chatted about buying a truck, they never responded at first but then seemed like I was bothering them. They just don't care. AVIOD this dealership AT ALL COSTS. Prices are too high as as well.
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May 2023 by Lisa Hanna
What a lovely experience buying my 2023 Ford Ranger. I got a quick response from Lesli, met Todd at 12:30, Mark was able to meet my finance needs and got an excellent trade in.Home by 4:30 with my new truck!Thanks for everything!
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April 2023 by Erin Evans
They had the car already pulled around when we arrived. Everything was as described and the whole process went smoothly. McKenzie was very knowledgeable and accommodating. Would definitely purchase a vehicle here again!