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March 2024 by Amy Moore
Very welcoming and staff doesn’t judge you. When running through my assessment with the trainer he listened to what I had to say, was understanding that i do have a sports injury and encouraged me to take my time & tell him when I needed to stop when I felt pain. I haven’t walked into a gym before & not felt judge by the staff or felt like they were just after a paycheck.
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February 2024 by Andreal Robinson
Good, clean quality gym
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December 2023 by William helton
Very clean workout gym. Personal trainers are highly educated and trained. Friendly and inviting atmosphere.
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November 2023 by Dru'raya Roberts
Very nice gym love the remodel. Some machines go weeks without getting fixed. Been reported by me and a few other people and even the water dispenser has problems as well.
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October 2023 by tobybreiten
Gym is clean, outdated ellipticals but main issue is the bathrooms. No AC in bathrooms so it’s too hot to shower, it’s been that way all summer!Now hand dryer is broken and no way to dry hands. No paper towels either.
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October 2023 by Carl Copsey
Update: please don’t insult my intelligence by suggesting I’m “confused.” Every time I’ve walked in here there has been a male in the office. Alone. The entire time. However, today is the first time I saw two women in the office.Furthermore, decibel monitoring is not the issue. That’s not even the reason for a decibel monitor. It’s TOO LOUD. If I can hear the music through my airbuds pro…then it is way too loud. Again, insulting. I’ve been to AF’s all over this country. This has never been an issue. Just excuses here.As far as an ez curl bar set is concerned…. This really shows your disconnect from this industry. They are hugely popular. For multiple reasons. It’s why most AF’s have them.You should learn to listen to the members and take criticism and see how you can always be IMPROVING this facility. Judging by your responses to others and mine…. This seems to be an issue for you.I have been a member for years. You would do well to listen. For context, I used to frequent the original AF and the one in ST Cloud Minnesota. I know AF well.You would do well to listen to those concerns, suggestions and criticisms. They are not an attack.—->To be honest, I don’t really care about much of these as “issues.” Just suggestions. What I do care about as an issue is the music. It’s WAY too loud for a gym. Probably turning the bass down would solve much of the issue.So much potential here!EDIT: TURN THE MUSIC DOWN!! THIS IS NOT A DANCE CLUB! ITS A GYM!I have been a member at Anytime Fitness for a number of years. I travel the country but mostly Texas and Louisiana these days, so I frequent many different locations every day. I’ve been to this location about six times.I’m going to be completely honest because it is my hope that improvements be made. First, the staff. Every time I walked into this place during the day I have never been greeted. In fact, the gentleman who works in the office, every single time, is zoned in to the void of his phone the entire time. Not once has the staff looked up to acknowledge there is a member in the gym. So the customer service sucks. To put it bluntly. Another of the staff, was walking by and looked at me and just completely turned his head. Not even so much as a greet.Secondly, is this a dance club or a gym? The music is way too loud. It’s not even the right type of music to be played in the gym. Club beats continuously? Every Anytime Fitness that I’ve been to, which is many, play a mix of 80s and 90s music of all genre. This pretty much covers it for everybody. And you have to keep the music low enough. Nobody wants to hear your music through their earbuds. As you responded to one reviewer, “Sorry this doesn’t fit within your preferred style.” That’s not even close to what it’s about. As I’ve described above. That is a ridiculous and absurd answer. It’s really a non-answer. Every time I go into this gym it’s the same thing. There’s no mix of different styles of music. And your decibel meter must be off. The music is far too loud for a private club. Which is what Anytime is. It’s a private gym. Turn the music down and play a mix of popular hits without all of the loud bass that you can feel with your feet when you’re just walking or standing or sitting. You need to change this. You need to make it for everybody. Not your preferred style. Which is what it seems to be.And how does this gym not even have a scale?This is a large Anytime Fitness by Anytime Fitness standards. It’s probably even slightly bigger than the one in farmers branch. There is so much wasted space at this location. It’s unbelievable. I would advise you to go to the location in farmers branch and see what they have done. And mimic that. You should be putting in an easy curl bar set. And so forth.This gym has a lot of great potential. It just isn’t being used and the current staff certainly doesn’t give it any bonus points either. These are the reasons I’ve given it to stars, and it could easily be a five with some changes.I will revisit this review upon seeing any changes and edit as necessary.
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September 2023 by Naren Chowdary91
Frustrating Experience with New ManagementI've been a loyal member of Anytime Fitness for a while now, and until recently, my experience has been nothing but positive. However, I recently encountered a frustrating incident with the new management that I feel compelled to share.Yesterday, I visited the gym with a friend. We both swiped my entry card, and my friend forgot to use his. This honest mistake led to an encounter with the manager, where things quickly escalated.The manager accused me of trespassing, claiming that I had been previously warned about this issue. I insisted that I had never received any prior warnings, but she remained adamant, even suggesting that there was video evidence of the alleged warning.As we continued to discuss the situation, another staff member joined the conversation, and things took a rude turn. The lack of professionalism in their communication was disappointing, to say the least.What frustrated me the most was that, despite the manager and owners being friendly and polite, the other staff members seemed to lack basic customer service skills. The situation escalated further when three staff members confronted me simultaneously, raising their voices and attempting to assert control.This experience left me deeply dissatisfied with the new management at Anytime Fitness. While I appreciate the manager's attempt to enforce the rules, there is a clear disconnect between her approach and that of the owners. It's crucial that all staff members maintain a consistent level of professionalism and customer service.I hope that this review serves as constructive feedback for Anytime Fitness and that they address these issues within their new management team to ensure that all members have a positive and respectful experience.
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August 2023 by Bj Woods
You blast out terrible loud and obnoxious music. You need to play something better, anything would better! Not so.loud! Hthis place is terrible until you change the music and volume! Not recommended!!!!!
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June 2023 by jason spurgeon
So much fun! Nice people
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May 2023 by Sara Campos
I’ve been a member of AF now for 2yrs or so. I remember signing up with Sara and the staff at the time was great and very helpful. I still like the the facility and the expansion they have made is great. But the employees not so much. They never offer any help or anything. I went in with my 3 year old daughter today and I took her to the kid room they have but she did not like it. It’s not really toddler inviting…just a plain room with a tv which is fine(I knows it’s not their focus) but I had her sitting in area were you put your bags and drinks(out of the way) and the employee there at the time was rude about telling me she could not sit there. I understand rules are rules but he did not even try to hear my concerns. I’m very disappointed in this facility and the new staff.
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May 2023 by Nelson Williamson
Clean and never busy but soooo hot inside. Feels like the A/C is never on
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March 2023 by Anil Khuwaja
Good place and facility
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October 2022 by EzyE361 Slezzyne
Enjoyed working out here while I was living in the area. Gym was clean and machines seemed to be kept up with. The cancelation process was straightforward and went exactly as described when I signed up. I travel for a living and have found it is rare for a gym to be honest about the cancellation process when signing up. If I'm ever back in the are I will get a membership here again.
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August 2022 by Key Ross
Annoyed with the contract-thing that cements you into paying for two years, but the equipment is varied and the bathrooms are pretty clean.The best thing for me is that, once a contractual member, you can go in at any strange hour to avoid other people; plus, you can use any of their other locations exactly the same as your primary location since the key fobs will let you into any of their other buildings. Useful for families on the move a lot.
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July 2022 by Derek Gambrell
Love the layout, clean gym lots of machines.