Cricket Wireless in Commerce provides cell phone plans with unlimited talk, text, and data and no annual contract. Recent reviews highlight vastly improved customer service, describing the staff as friendly, knowledgeable, helpful, and diligent. Employees take time and patience to assist customers, including helping them pick the right phone and case for their needs. They work diligently to transfer contacts and personal items to new phones and resolve issues. Customers report feeling welcome and that their patronage is valued. The manager and staff are noted for amazing and very helpful service during the process of porting numbers from other carriers. Service is reported to work great in Commerce, in the surrounding country, and in Dallas. Customers are happy with getting a better phone with more features at a much lower cost, reasonable pricing, and included accessories. The experience is frequently described as pleasant, leaving customers very happy to continue their service.