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July 2025 by Kymberlyn McGuire
Great customer service by Joseph and Emily !!
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July 2025 by Tashawna Powell
The young man in that store was really nice & explained everything perfectly.
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June 2025 by John Runnels
Haili was very helpful to me because I would have never got it done without her help thanks a lot for being great customer help
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June 2025 by Leslie Robertson
Was so pleasantly surprised at the customer service they have now. Friendly, knowledgeable, the two gentlemen helped with picking out the right phone for my husband's needs, answered all questions. And worked diligently to get everything transferred to his new phone. All done in such a pleasant manner. SO MUCH DIFFERENT then the last few times we have been there. This time we felt as if our patronage was welcome instead of a bother. Thank you Cricket for hiring these 2 and vastly improving your customer service
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August 2024 by Jeremy Stead
Trash, sent me out without a phone telling me to call an 800 number! I don't have a working phone! How the hell do I call the 800 number? DO NOT GO HERE....
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July 2024 by Karen Reyes
I am so happy for the customer service and gentleman working here. He took customer service to a whole new level. Took the time and patience to help my 60 year old father with his new upgrade phone and assisted him to pick a new case for him. He transferred his contacts and personal stuff to his new phone. In the end my father was a very happy to continue being a customer and to know his local cricket has employees who he can depend on when he has phone issues.
Thank you Conner for being awesome! (:
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November 2023 by Scott St.Clair
Cricket in Commerce has worked out very well last several months. Service works great in Commerce, out in country around Commerce and during weekly work trips to Dallas. Manager at Commerce store was amazing in my port over from Verizon!!!!. I seriously have better phone, more features with unlimited at much less cost of my old Verizon. Wish I had switched years ago.
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October 2023 by Carissa McGaha
Sold us a plan that left us without service in another county for a week. Even had family come to the store and they said “well it should be working” and did nothing to help. Calling customer service revealed they sold us the complete wrong plan and that they don’t even have one that would have made our phones work. Obviously we asked them to stop charging us for this useless plan and they have continued to charge us, never refunded us for anything, and when we tried calling today to get it sorted they said they couldn’t access our account over the phone… although we bought the plan over the phone originally. Store is apparently being ran without a manager. Do not go here
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August 2023 by Kenny Greninger
Great service would recommend them highly.
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August 2023 by Dj Nelson
10 service was amazing ????
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August 2023 by Tanner George
Great and quick service
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August 2023 by Cal
Terrible management
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August 2023 by Ray Hunter
All Good
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March 2023 by K Greninger
Great service would recommend them highly.
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February 2023 by Carol A
Stephanie at the Commerce Cricket store was so very helpful and resolved several issues with my phone. She also taught me some valuable skills.
