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March 2024 by Richard Quesada
Very clean facilities. Staff is very friendly and helpful
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March 2024 by Patricia Tellez R
Customer Service, people working there are amazing, very kind
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March 2024 by John Nichols
Convenient location and friendly staff but the continuous rate increases are price gouging in my opinion. I have rented there multiple times and 1-2 months after move-in you can be guaranteed a 20-30% rental increase and repeated increases afterward. Don’t California my Texas. I am outta there!
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February 2024 by Preston Baird
Signed a lease for a unit yesterday. The two young ladies in the office were extremely helpful and personable. They knew all the answers to my questions and made the process easy.
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February 2024 by Flor Park
I appreciate the service I received.
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January 2024 by David King
Friendly service and clean facilities.
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January 2024 by Gerard Smith
The facility is nice and clean... For me it was convenient... However, after being in the facility for five months, there was a 27% increase... I tried to negotiate a lessor increase; but they would not budge at all... I thin in another 5 months or so, they would have moved even closer to their advertised 'regular' or street price of $200 per month, which would have been about an 80% increase... A similar facility was only 8% more and had really good specials on top of the lower rate; so I moved... It was a bit of bait and switch in my opinion...
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January 2024 by John Slate
Great app to use. Great way to get into and out of the unit without having to bother other people.Very very prompt in getting the storage space arranged and then closing out.
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October 2023 by Mimi Posey
We rented the largest non-climate controlled unit for our move, and everything went great! Easy in and out, helpful staff, and auto-payment.
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August 2023 by Alejandro Ramirez
The place is safe, clean and office staff was always helpful
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August 2023 by francisco brito
I rented a storage unit there for the second time because last time I was helped by Raven whom was great so now that I need it again I decided to go back. But this time I came across a guy who was extremely rude and did not want to answer any questions. Since I had the lock from the last time I rented the unit he grabbed the welcome bag and took the one that was there and I asked him to please give it back. He refused and I told him he either gave me my complete welcome bag or take it all. He should not be manager as he said he was he has the worst attitude and very poor customer service.
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August 2023 by Kelsey Gloston
Great customer service, easy to move in and out, and my things were in good condition.
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June 2023 by Dale McFarland
Scammers. I needed a place to store some boxes for a couple months and they advertised $45/month. THEN they charged $120 to move in plus insurance they said would be refunded when i proved i had homeowner's insurance. It was not. I was billed $97 the second month and they we rude when i pointed out the mistake and said read the contract. I was charged $97 the third month and moved out the next day. Don't get scammed....go elsewhere.
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June 2023 by My Family
Great staff and responded immediately to all my communications promptly and professionally. If I ever need another storage unit in the future, I will definitely be back.
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April 2023 by Seth Bienek
I had nothing but positive experiences at CubeSmart, from move-in all the way through move-out. I stored a trailer on the surface lot for around a year; my things were never messed with and the on-site property manager did a great job keeping an eye on things. When I no longer needed the storage, Madeline went out of her way to make the move-out process easy and painless.
