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December 2023 by Louise Burke
They really do a good job.
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December 2023 by Noah Bynum
My favorite dry cleaner. Nice and clean place that takes care of their clients. There was a hole in my luxury shirt, and I don’t know if they caused it or it was already there, but they stitched it up for free and it’s hardly noticeable. I wont go anywhere else. I am loyal to these people.
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November 2023 by SW Gu
Reasonable prices and next day service and can make simple alterations.
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September 2023 by Connie Foster
Always prompt and helpful. Always a smile and can do attitudes!
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May 2023 by Shawn Lewis
New owners are absolutely horrible. I have been using this cleaners for several years. New owners took over recently. I took a brand new sports coat, never worn, to get cleaned and pressed. The jacket was not ready on time with the rest of my order. Went back the next day to pick it up as told and the jacket was not pressed and it had 2 tears in the sleeve. Tried to tell me it was torn when I brought it in. Not true. Literally removed price tag to take to the cleaners that morning. New owner arguing about old receipt. I went and bought the exact jacket that day for $103. (On sale marked down from $295) Took the new jacket and New receipt by to show them. They took pics of both. New owners only want old receipt. Most people don’t save receipts for clothes purchases. I spend over $400 a month, about $5000 a year on average with that business. NO LONGER. Losing 5K worth of business over $103 is a great business model. I hope the business fails miserably.Service: Eco-friendly cleaning
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May 2023 by Shawn L.
New owners are absolutely horrible. I have been using this cleaners for several years. New owners took over recently. I took a brand new sports coat, never worn, to get cleaned and pressed. The jacket was not ready on time with the rest of my order. Went back the next day to pick it up as told and the jacket was not pressed and it had 2 tears in the sleeve. Tried to tell me it was torn when I brought it in. Not true. Literally removed price tag to take to the cleaners that morning. New owner arguing about old receipt. I went and bought the exact jacket that day for $103. (On sale marked down from $295) Took the new jacket and New receipt by to show them. They took pics of both. New owners only want old receipt. Most people don't save receipts for clothes purchases. I spend over $400 a month, about $5000 a year on average with that business. NO LONGER. Losing 5K worth of business over $103 is a great business model.
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March 2023 by Sam C.
I hate to do this, but I've given B&U Cleaners 5 months to make it right.... I take my clothes to them weekly for dry cleaning, however 5 months ago they lost (2) of my expensive shirts ($100+ ea). They have given me the runaround and simply will not cover the cost. I have heard nearly every single excuse as to why they have not, that also includes them telling me at one point that I never even brought them the shirts..... In January, I spoke with the manager (Ali) and he agreed to cover 1 of the shirts - we are now in the end of march and after leaving SEVERAL messages for him to call me, absolutely NOTHING has been done. Jimmy Uy is apparently the owner and he has made himself scarce (if he even still owns it)I have no other choice but to find another reputable cleaner and also to spread the word that the lack of management and customer service @ B&U Cleaners clearly shows they do not guarantee that you will get all of your clothes back and they WILL NOT reimburse you for any lost items.So long B&U Cleaners..................
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March 2023 by Austin
Amazing service! never disappoint. they make clothes look brand spanking new. i will use this cleaners from here on out! keep up the awesome work!Services: Clothes pressing
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January 2023 by Josh Price
We have partnered up with B&U Cleaners to help provide our residents with an amazing experience when it comes to dry cleaning and laundry services. By far the best in the business in North Houston! Thank you to Mr. Jimmy and all of his amazing team there at B&U.Services: Ironing
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November 2022 by Hannah G.
I went here to have my bridesmaids dress hemmed and steamed and they insured me they would have it ready by the date i needed it. I gave them 1.5 weeks to get it done. On Wednesday 11/9 i called them to see if it was ready and they told me it was. So my husband went to pick up the dress the next day for me. The wedding was on 11/11 and i had no time to check to make sure the dress was done correctly and i just trusted that it had been since I've used them for these services before. WellWhile at the wedding i kept stepping on my dress because it was too long and i looked and the dressed had not been touched. So i called and spoke with the manager and an employee and they told me they will not be giving my money back ($54.00) and it's my fault that i didn't check the dress before. The manager hung up on me because i kept asking that they return my money and what they are doing is wrong. I did not sign any kind of waiver saying that if it's not done right then i am responsible. I did not sign anything saying that there is a time frame of 24 hrs or after the event is done and i wore the dress then there is nothing they can do. No one in this store ever mentioned this to me one time. Never told me to check and make sure the work had been done. This is what we call stealing. Pretending that you did a service, charging $54 for it and when the customer realized you did no work - you argue with the customer and don't return any money. So rude! Awful customer service and very bad business model. If you use them for any services... good luck to you!
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October 2022 by V BS
The best dryclean ever. They are always nice and I totally love the drive through!!!..I never saw this before. I don't need to get out of my car to drop my clothes nor when I go to pick up. Amazing!!!. Super professional business.
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September 2022 by Carol W.
B & U Cleaners does a great job dry cleaning my clothes. I find their prices reasonable. They answer their phone promptly and all the employees are friendly and polite. They even have drive through service. I had a robe altered there for a ceremony and the seamstress did a beautiful job. I highly recommend B & U Cleaners!!!
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August 2022 by Joey Dee
Been using this place for the last 2 years for all my work uniforms. The owner is very kind and treats his customers like family!Highly recommend !
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August 2022 by Lance Hartung
I found the best cleaners in all of southeast Texas. I wouldn’t go anywhere else.
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August 2022 by Kirk Reese
I leave my dry cleaning here ever since I moved to the woodlands. My Dad has been going here for years
