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February 2024 by Patricia Kelley
Jeanie did our wedding 4-28-23 awesome job on flowers. She is a wonderful lady and does awesome work with such professionalism! Been with florist since 1976!
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February 2024 by Jessica Hazzard
I wouldn’t give this place a single star, honestly. We had a funeral for a loved one and ordered flowers. The flowers never arrived. When the organizer of the order called the florist about it AFTER the service, they offered to make the delivery the next business day, however, we have a large family and we wanted a certain person to receive the flowers, but that person lives outside of the delivery radius. The organizer told the florist this, and the florist said ok, they would work on a refund. The florist then contacted a relative that was local to the florist (I assume they found this through the funeral location) and said they’d be making a delivery on the next business day, but they had already told our organizer that they would work on a refund.I do understand how there was a mixup in the first place, as there happened to be two funerals with the same last name, however, the funerals were not in the same location. The funerals were also on different days. The florist SHOULD have immediately offered a refund or an alternate solution, but when the refund was requested, the florist should not have contacted the grieving family of the deceased. When a company messes up, they need to work to please the customer, not do what they can to recoup the financial loss caused by their own mistake.Don’t even waste your time with this florist. Read the reviews and you’ll see REPEATED complaints about missing orders and missing refunds. The money ended up being refunded, but the decision made by the florist to contact grieving relatives left an awkward situation since we didn’t send the flowers in the end. The shop owner should really look at their customer service procedures and while I don’t agree that the customer is ALWAYS right, in a situation where you, the florist, made a pretty incredible mistake, such as failing to deliver funeral flowers in time for a funeral, the customer is definitely right and deserves a hassle-free path to a refund, without the “creative” solutions that leave the customer in an uncomfortable situation.DIY flowers from Kroger are a better plan than ordering from here. At least they’ll arrive on time!
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February 2024 by - ANDROID -
Flowers matched floral photo. Delivered product above my high expectations.
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January 2024 by Ryan Young
helpful staff. good flowers.
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November 2023 by Cathy Friar
I sent a bouquet (sight unseen) to my niece and it was absolutely beautiful. Delivered on time and seamless ordering process. Highly, highly recommend.
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November 2023 by Tori F.
I placed a last minute order this morning for a family member having surgery today and everything went flawless. Great selection and variety of arrangements and in fact, the arrangement showed up so much better than I had imagined. Coming from someone who worked in a floral shop, this was beautifully made! Best arrangement and such a great price. Will be ordering again!!!
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September 2023 by Vivi G.
Horrible service and delivery turn around. I've purchased larger arrangements for less and got exceptional service. My family and I will never do business here again.
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September 2023 by watson collins
My mom and I have used the Blossom Shop since we moved to Conroe in '69. I ordered flowers for my aunt's casket asking for color and fullness. Jeanie went beyond my expectations. I had so many comments about how beautiful they were. Will be calling back for more flowers for her Celebration of Life. Thank you Jeanie for making our day a little easier with the beauty of flowers.
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September 2023 by Susan Peter
I received flowers for my hospital stay. All of my previous Blossom Shop flowers were top-notch. These were not the same. Hesitantly, I called them to kindly (I hope!) talk about it. I emailed photos & they insisted on customer satisfaction. They sent out a beautiful replacement of their typical artistic quality. I highly recommend you to choose them for your floral needs.
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August 2023 by Mary Lou Bajerano
We ordered a standing funeral spray on Friday to be delivered at noon on Sunday. Not only was it delivered on time but the flowers were amazing. Several of the family members commented on how nice the arrangement was done.
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June 2023 by Shehzad Hafiz
Jeanie, Conan, and the entire Blossom Flower Shop family created the most beautiful bubble bowls and bouquets for my wedding on May 19th, 2023. Not only did they do an incredible job, but they actually helped save us from having missing flowers/decor at the head tables of our wedding. With only a month left before our wedding, we were still without head table arrangements due to many mishaps with HEB on the same. We cannot thank you all enough for what you did for us. Even after a week, attendees are still raving about the arrangements. The Blossom Flower Shop is an amazing family business, and I hope anyone reading this take this review and goes straight to the store to give them their business.
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April 2023 by Courtney Reeve
Terrible customer service. I ordered a celebratory bouquet of roses for a bridal shower and instead received a sympathy bouquet with a note to the wrong person. I reached out right away that Saturday and then again the following Monday. My order has not been refunded three weeks later, even though I have provided them with photos of the wrong bouquet and note. They say they need to investigate further, talk to the driver, and find out what happened to the other bouquet. None of that has anything to do with me. I paid for a service that I did not receive and customer service has been TERRIBLE. Do not use this florist.
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March 2023 by Queen B.
They delivered flowers the same day to my boss and she loved them. She sent a picture and it was a large bouquet similar to the picture. Very beautiful arrangement. I recommend. I try to use local florists and this one did a great job.
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March 2023 by Tammy S.
I called from out of town very late in the day when most florists were not delivering. They agreed to deliver and the arrangement was amazingly beautiful The staff was very kind and helpful. Highly, highly recommend..
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March 2023 by elizabeth smith
I live in a different state and I've twice ordered and both arrangements have been absolutely beautiful and colorful and have brought joy to my family members. I feel like this is my hug when I'm so far away and they are dealing with so much. Both orders taken by Missy who is a delight to work with!!! Highly recommend!!!
